Staff very friendly

Stayed in April 2025

I've realized that I had some concerns about the keys but for security reasons I'm not ready to write about this (in my opinion) flaw in the public domain. I would also like at least a few tea bags for the kettle in the room.

I liked the hotel overall: great location, close to public transportation and attractions. Good breakfast. Very nice staff, rooms are clean. The hotel is suitable for families with children. Thank you!

Stayed in March 2025

Missing the airventilation in bathroom/toilets. Dust under the beds

location. Breakfast is normal. friendly staff ❤️

Stayed in March 2025

Nothing

Perfect location

Stayed in March 2025

1. The bed is twin.and is separating, being unconfortable 2. Floor is cold, no shoes provided. 3. All room and bath have a lot of defects that are inappropriate for a so called 3 star. 4. At ground floor the noise is horrible, 5.30 the garbage truck is a killer. 5. No water in room....no tea, no coffee...nothing. At this point I can say is a 2star place with good position and ok breakfast, bit the owners should take action and renovate, is the only place that I was not ok to make a shower. Not willing to give a low note, as it deserves, hope that owners will take action to bring it to 3star. Ps. The parking is a lottery, first one had only one spot for 21 euro per night, a second option is at more than 500m away. In rest is over 40 euro per night.

- location and breakfast stands for this 8, as is a 2 stars hotel in my opinion. - the host is nice, managing to save the negative balance

Stayed in March 2025

The breakfast area was a bit dark and crowded.

The location is great, right around the museum quarter. The elevator is an experience. The rooms are basic but good value.

Stayed in March 2025

The room did get a bit warm and stuffy over night, we aired it out by opening the window.

Perfect location on a quiet street but still close to the bustling centre. Old, beautiful rooms with high ceilings. Nice simple breakfast. The staff is kind and helpful.

Stayed in March 2025

All was good.

Very good location, close to the city center. Right near the hotel there is tram 2 station. Good breakfast, nice staff.

Stayed in March 2025

I would have given this hotel top marks if the room had had a safe and a mini-fridge.

Excellent location, great staff, good breakfast, quiet, comfortable family room, and the children loved the antique lift!

Stayed in March 2025

Everything was good

Quiet location but close to transport links and walkable to restaurants, bars, shops and site seeing.

Stayed in March 2025

We came during winter so it was very very cold in Vienna, and the heating in the rooms wasn’t that good. It could have been warmer

The location was great, the staff were super friendly and helpful and the breakfast buffet was delicious. The vibe of the whole place is really cool and old timey, and you feel like you’re an 18th century princess. All in all I would wholeheartedly recommend this hotel but either layer up or come in the warmer months.

Stayed in February 2025

Clean and efficient in a great location

Stayed in February 2025

Hotel is "classic" , in old building but updated and maintented. I like old elevator. Awesome.

Stayed in February 2025

The location was perfect, close to the metro station in a very nice neighbourhood. The room was clean and the stuff very friendly. Highly recommended

Stayed in February 2025

Nothing

Very good location. Friendly staff. Comfortable room and excellent lift!

Stayed in February 2025

The room was quite hot at night. The view through the window wasn’t amazing. It would have been nice to have some teabags and coffee sachets in the room to make a hot drink after arrival.

Excellent location and breakfast. Friendly staff. Clean, quite spacious and very quiet room with comfortable beds and nice shower. The hotel has the oldest working public elevator in Vienna which we enjoyed using. Great transport links to the airport.

Stayed in February 2025

Breakfast choices were quite poor. Also if you arrive after 6pm, their sign isn't turned on so it might seem like they're closed. Other than that, a nice location for a tourist to stay at!

Staff was really nice and would go out of their way to accomodate their guests! Room was small but everything you need is in there and looked clean as well!

Stayed in January 2025

The twin beds. We tried to push them together and they kept moving apart

Close to everything and public transportation

Stayed in December 2024

The room was very small - a tight squeeze for 2 people. It's also very dated.

The staff was very friendly and helpful. The location was fantastic.

Stayed in December 2024

It would have been useful to have tea and coffee facilities in the room (e.g. a pod coffee machine), but otherwise excellent!

The hotel was central, the staff were very helpful and accommodating, our room was large and comfortable.

Stayed in December 2024

No double beds. The room was so basic, but has every thing you need.

The staf was so helpful, welcoming and shared tips with us. After checkout we had the possibility to keep our bags at the Hôtel until 6p.m, which is great. The Hôtel was close to Vienne center. We didn't need to take any transport.

Stayed in December 2024

nothing to complain about expect the room was very small especially for two people.

Very good location, easy to reach everywhere by walk, 3o minutes to the Opera house and 15 minutes to the museums. If you are not a walker, tram no 2 is the route that covers the area with all the major touristic attractions in the city centre and there is a stop just at the corner of the hotel. The breakfast is very good, fresh and abundant selection of staples. Very friendly and helpful staff

Stayed in December 2024

The pre-Christmas stay with my family in this hotel was flawless. Although it is an older hotel, that is not a disadvantage at all. I appreciated that the room was very spacious with plenty of storage space. It was perfectly clean. Very comfortable, high mattresses and pillows. The hotel was quiet, and I couldn't hear other guests, which allowed me to sleep peacefully. The breakfast was good; I appreciated the fruit salad made from fresh fruit. The location was wonderful, just a few meters from the Rathaus. The manager was very kind and helpful.

Stayed in December 2024

Nothing

Comfortable, clean, and with lovely hospitable staff.

Stayed in December 2024