Ried Kaps 7, 6370 Kitzbühel, Austria
#13 of 29 hotels in Kitzbühel
Guests' ChoiceBased on 177 hotel reviews
8.9Cleanliness
9.3
Comfort
9.3
Location
9.3
Facilities
9.1
Staff
9.3
Value for money
8.2
Free Wifi
8.2
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End of dialog contentReviewed: March 23, 2025
Diana
LatviaJust want inform about transfer driver who was very rude and dictated her terms, this is not possible for 5 stars Hotel.
It was amazing as usual.
Stayed in March 2025
Reviewed: March 21, 2025
Patrick
Netherlandsalles was perfect
suppperrrrr ontbijt
Stayed in March 2025
Reviewed: March 3, 2025
Michael
United KingdomHaving to bus to the ski lift.
Food is excellent as is the Spa and some entertainment in the evenings.
Stayed in March 2025
Reviewed: March 3, 2025
Gtproducts
Belgiumno coffee or thee in the room extra charge for parking not possible to change between 3 restaurants during stay
Nice room Good drinks at the bar Friendly reception Skilockers en shuttleservice Breakfast, diner & spa
Stayed in March 2025
Reviewed: March 1, 2025
Simon
United KingdomLoved it all
Everything!! Food was the best part along with the great “show” that’s offered every night at the saunas. Truly incredible and memorable experience.
Stayed in January 2025
Reviewed: February 20, 2025
Ilija
Serbia/
Food was great
Stayed in February 2025
Reviewed: February 19, 2025
Martin
AustraliaBreakfast not early enough for skiers. Needs to start at 7 am and not 7.30am
Very comfortable relaxing spa
Stayed in February 2025
Reviewed: December 20, 2024
Frederick
United KingdomEverything - never felt so at home and comfortable first time visiting a country before. The venue, the vibe, the staff, all amazing.
Stayed in December 2024
Reviewed: November 18, 2024
Lars
SwedenRestaurants close to early
Fantasic spa - sauna experience Great breakfast Beautiful surroundings staff
Stayed in November 2024
Reviewed: October 10, 2024
Andreas
United KingdomI would love a hot tub or for the water in the pool to be really warm.
Great location, excellent food and wine
Stayed in October 2024
Reviewed: July 19, 2024
Ella
GermanyI recently had the pleasure of staying at a luxurious hotel nestled in the heart of the Alps, and it was nothing short of magical. From the moment I arrived, I was captivated by the stunning surroundings and the warm, welcoming atmosphere. The hotel itself is a masterpiece of elegance and comfort. The rooms are spacious and beautifully appointed, with breathtaking views of the alpine landscape. Every detail is meticulously curated to ensure a truly luxurious experience. One of the highlights of my stay was the exquisite golf course. It is impeccably maintained and offers a challenging yet enjoyable experience for golfers of all skill levels. The backdrop of the majestic Alps adds an unparalleled beauty to every round. The authentic spa and lounge area are equally impressive. The spa offers a range of treatments that are both relaxing and rejuvenating, with skilled therapists who truly know how to make you feel pampered. The lounge area is the perfect place to unwind, with plush seating and a cozy ambiance that invites you to linger. Evenings at the hotel are nothing short of enchanting, especially when accompanied by incredible live jazz performances. The music sets the perfect tone for a relaxing and enjoyable night, adding to the hotel's magical atmosphere. The staff at the hotel deserve special mention. Every member of the team is extremely nice and helpful, always going above and beyond to ensure that your stay is perfect. Their genuine hospitality and attention to detail make you feel truly valued and cared for. Overall, this hotel offers an unforgettable experience that combines luxury, natural beauty, and exceptional service. I highly recommend it to anyone looking for a perfect getaway in the Alps.
Stayed in July 2024
Reviewed: July 7, 2024
Peter
DenmarkSee this as constructive feedback to be better on your execution. Only one staff member could help at the reception (long waiting time), while four young staff members did not have the training to help. Many guests were waiting at the elevator all the time, as only one elevator was working. The food on 1/2 pension was ok, but not 5 *****. Do less courses and be 5 ***** on the execution 👍
Beautiful location, beautiful scenery, beautiful room (deluxe room) with spectacular view. Helpful and kind staff members (a bit too staged on the arrival, be more natural 😉) 🇦🇹🌞♥️ we have recommended your hotel and we will be back for sure 👍
Stayed in July 2024
Reviewed: May 21, 2024
Hamad
QatarEverything was good
Stayed in May 2024
Reviewed: May 1, 2024
Dina
KazakhstanStaff at the SPA were so uninvolved and snobbish. Half the saunas and hamam were off. Our room was at the most far end, very inconvenient to take two lifts and walk far to get to the room. Although half the hotel was empty. Room is small and dark.
Very beautiful property with magnificent view. The concept is like a caste, very impressive and solid. Excellent breakfast
Stayed in April 2024
Reviewed: April 20, 2024
Kallirroi
United Kingdomnice atmosphere and catered for many needs
Stayed in April 2024
Reviewed: April 19, 2024
Torrey
FranceA few of the servers in the main restaurant in the evening were not very friendly. But maybe they were just tired. We enjoyed our meals anyway.
Our rooms were quite comfortable, the breakfast was fabulous, the indoor pool was really nice, the shuttle was convenient, and the food at the main restaurant was good.
Stayed in February 2024
Reviewed: April 3, 2024
Amanda
United KingdomNothing
The staff were absolutely fantastic. The hotel was so nice. The food was great and the ski transport was spot on . Loved it all
Stayed in March 2024
Reviewed: March 4, 2024
Giancarlo
FranceSpa’s location passing by the bar and the sushi place in a bath robe Art in the hotel not up to the level of a 5*****
Spa/pool/gym are excellent Restaurant with top notch buffet Room nice and airy Cleanness of the overall facility
Stayed in February 2024
Reviewed: February 26, 2024
Jo
United KingdomAny comments shouldn’t detract from our enjoyment of the hotel but we had expected rooms with baths and apart from the suite there weren’t any - an important post skiing requirement! The lovely manager snatched victory out of the jaws of defeat and shuffled the rooms to give us a bath.
Where do I start? The food (we were half board) is spectacularly good - breakfast the best I’ve seen and dinners were remarkable - the very highest quality and variety. The hotel is huge (and a bit of a maze!) but the common parts - dining room, bar, pool and spa etc are very well laid out. The pool was wonderful and much enjoyed by my daughter and grandson, we all used the spa and treatments were of high quality and not as expensive as many 5 star hotels. Rooms are spacious and comfortable and the porters and front desk did everything they could to help. My favourite barman went the extra mile and I can’t do enough to thank him!
Stayed in February 2024
Reviewed: February 19, 2024
Robert
United StatesNothing
The place was immaculate and the staff were always attentive to any needs. The attention to detail is evident everywhere
Stayed in February 2024
Reviewed: February 15, 2024
Michael
United StatesNot sure why at a high end hotel you have to pay for tap water during the dinner meal when the meal is included in the price.
Very clean and good food
Stayed in February 2024
Reviewed: February 4, 2024
Frank
GermanyThe super high cost for our dog! 45 Euros per night is the highest I ever paid in any hotel. I have no problem to pay an extra charge. But 45 Euros I find excessive.
We like the hotel as it is in winter and summer a very convenient and nice place. Half Board is good, and the bar very cosy
Stayed in February 2024
Reviewed: January 30, 2024
Tabor
United StatesAll good
Very nice modern hotel
Stayed in January 2024
Reviewed: January 12, 2024
Andrei
GermanyBed was really hard even after they put topper on the top of mattress.Pillow was not comfortable also.Was really hard to sleep.Room was really small
Stayed in January 2024
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