Difficult to control temperature in the room and often too warm, like in many hotels Bit expensive when evaluating afterwards but service and friendliness of staff, good food and drink recommendations, as well caring for small kids, making up for that easily

Very good, friendly Extensive breakfast Good wine recommendations at diner Very flexible with the food for kids Very quiet so good welness area

Stayed in January 2025

The food was a mixture of good and poor. Staying over Christmas time our dinners on 24 and 25 Dec were not great. The service seemed to be overwhelmed and it took 3.5 hours to serve 5 courses, with 30-40 mins without anything coming to the table. There was no afternoon snack when you return from skiing around 16:00. It would be normal to have Tea/Coffee and a piece of cake or similar. The breakfast was quite poor with dry grey scrambled eggs every morning and the bread and cake always often leftover from previous days. The cheese and ham was also clearly laying out for multiple days.

Beautiful authentic Austrian hotel. Comfortable beds and good size rooms. Excellent location. The waiter staff tried to make our stay pleasant and they were kind and friendly even though some could not speak English. The cleaning staff were very good and efficient.

Stayed in December 2024

frequent noise from auto-door in the early morning

location

Stayed in January 2024

Reception, waiters not always the friendliest

Food was excellent. Easy walk to Gschwandtkopf slopes

Stayed in March 2023

no water heater

Stayed in July 2022

The room was really small. If you have a large suitcase, the only place to open it will be on your bed, so that‘s a bit inconvenient. This will only be of importance if you don‘t unpack.

Nice breakfast, overall ok staff. Easy solution found for parking space - efficient. Pet friendly, great plus.

Stayed in July 2022

breakfast was not that good

this was a nice place but most people were on holidays in Seefield and was difficult to find restaurants

Stayed in May 2022

This is by no mean a four-star hotel. Read carefully before booking. Very small room! Our "superior double room" was way too small for 3 persons: one person had to give way to another one to pass through. Hotel had a quick and sketchy renovation, and this could be noticed in many details: toilet flush was connected to hot water(!), not enough wall plugs, TV did not have ports (HDMI) available for plugging your devices, cheap wood furniture that produce a lot of wood chips - my kids got several splinters in feet. Internet was horribly slow and not available for devices that don't support browser authentication (Nintendo Switch, etc.). If you plan to do any work or make video calls through their Internet - forget it. No heating in the ski/boot storage room, so you will be skiing in wet boots! Most personnel do not speak a single word in English. Breakfast was so-so, but worse, they didn't refill empty buffet plates and missing hot water - we were not able to drink tea, and their coffee was always cold (no thermoses!). You could ask for a cappuccino, but as I discovered at checkout, it was at extra cost! Same story with dinners. Their dinner consists of 4-5 courses, but all are barely eatable: kids couldn't even eat the desert! Instead of the main course I asked pizza for kids, and they happily charged 20 Euro for each (very average) pizza at check-out - no warnings that it costs extra! Dishwashing is very poor. Plates are sometimes dirty, and once I got two stacked spoons glued to each other by old food. Finally, we were checking out very early and could not have breakfast. The evening before checkout, I asked for some sandwiches instead of the breakfast, which they promissed to prepare in the morning. Of course, they forgot about it! Instead, they gave me a 200 Euro bill for restaurant! So, be carefull when consuming food with half-board reservations - nothing is included in it!

Very little. My only two points go to Muhammed, who made his best to serve us well during the dinners. Without him, our stay would be a disaster.

Stayed in February 2025

Nothing.

Excellent property and very convenient to any winter sports/activities. From front desk, restaurant to the cleaning staff they were all very friendly and helpful. Property is clean and has a fantastic old time charm.

Stayed in December 2023

staff behaviour

location

Stayed in June 2022

There are no comments available for this review

Stayed in January 2025

There are no comments available for this review

Stayed in September 2023

There are no comments available for this review

Stayed in February 2025

There are no comments available for this review

Stayed in August 2022

There are no comments available for this review

Stayed in July 2022