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  5. Reviews of Hotel Hoffinger

Reviews of Hotel Hoffinger This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

Schuppengasse 19-21, 23. Liesing, 1230 Vienna, Austria

#380 of 397 hotels in Vienna

Guests' Choice

Review Score

Based on 401 hotel reviews

6.0

Score breakdown

  • Cleanliness

    6.8

  • Comfort

    6.5

  • Location

    7.2

  • Facilities

    6.1

  • Staff

    7.4

  • Value for money

    6.7

  • Free Wifi

    6.9

Verified guest reviews from real Bookers

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Showing 76 - 100

  • Reviewed: August 5, 2024

    1.0
    The room wasn't very clean. The furniture was very old.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Everything.

    Nothing.

    Stayed in August 2024

  • Reviewed: July 22, 2024

    3.0
    Poor
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Old room Dirty bathroom and directory towels

    Stayed in July 2024

  • Reviewed: July 19, 2024

    8.0
    Comfortable stay. Very near to where we needed to be.
    • Leisure trip
    • Group
    • Triple Room
    • Stayed 7 nights
    • Submitted from a mobile device

    No A/C The windows need to open more.

    Very friendly front desk staff.

    Stayed in July 2024

  • Reviewed: July 14, 2024

    3.0
    Poor
    • Business trip
    • Solo traveler
    • Single Room
    • Stayed 1 night
    • Submitted from a mobile device

    Jul mesec. Hotel bez klime.

    Stayed in July 2024

  • Reviewed: June 23, 2024

    1.0
    Hotel not worth 10 euros. Everything is disappointing I don't recommend it
    • Leisure trip
    • Family with young children
    • Triple Room
    • Stayed 1 night
    • Submitted from a mobile device

    Hotel not worth 10 euros. Everything is disappointing I don't recommend it

    No thank

    Stayed in June 2024

  • Reviewed: June 14, 2024

    8.0
    Very Good
    • Business trip
    • Solo traveler
    • Single Room
    • Stayed 1 night
    • Submitted from a mobile device

    I've reserved a room with 1,5 size bed, but the room was with a single one.

    Stayed in May 2024

  • Reviewed: June 5, 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Triple Room
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing

    It was great 👍

    Stayed in June 2024

  • Reviewed: June 3, 2024

    2.0
    Very Poor
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    The room was a disapointment, nothing like the pictures at all. Dated furniture and definitely not clean. Floor wasn't vacumed properly, spiders webs hanging from the ceiling. Bedsheets and towels were ok, though. The girl at the reception desk was very nice and helpful.

    Stayed in June 2024

  • Reviewed: May 2, 2024

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Everything was ok, very good location, free parking...

    Stayed in May 2024

  • Reviewed: April 2, 2024

    8.0
    Conveniente and relaxing stay.
    • Leisure trip
    • Solo traveler
    • Single Room
    • Stayed 1 night
    • Submitted from a mobile device

    Bathroom very small and shower with curtains instead of glass doors.

    The friendly staff.

    Stayed in March 2024

  • Reviewed: March 5, 2024

    1.0
    • Business trip
    • Solo traveler
    • Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    This review is hidden because it doesn't meet our guidelines.

  • Reviewed: January 14, 2024

    1.0
    Very Poor
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Furniture very bad. Outside on the balcony was smelling weed so definitely someone smoking drugs the remote on TV was broken

    Stayed in January 2024

  • Reviewed: January 2, 2024

    4.0
    Disappointing
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 4 nights
    • Submitted from a mobile device

    Hotel has seen better times, in dire need of deep clean and renovation. E. G. Our window didn't open, and no temperature controls. Safe was locked when we arrived... Parking was €20 not the advertised €15. Massively overpriced for a basic 2* (I wouldn't rate it more than 2*)

    Not much. Location is ok, 10 mins to underground station, 20ish mins into centre. Not much else around, esp restaurants.

    Stayed in January 2024

  • Reviewed: December 28, 2023

    1.0
    Very Poor
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Due to traffic conditions, we were late on check in which was closing at 23:00. We tried several times to contact the hotel to let them konw that we will be late for 30min. Nobody answered to our calls or our emails, 3 hours prior to the check-in closing. We arrived at 23:30 and the hotel was closed (the owner live there) although we knocked at the door to announce our arrival. Again, nobody answered. Afer paying again for another accomodation at a different hotel, second day we were back at Hoffinger, this time we meet with the owner which we could not cooperate with. We were badly treated when we ask for our money back since we did not benefit of their services. Please, do not go there.... The owner is a scammer... Booking is getting a bad reputation due to clients like Hoffinger

    Stayed in December 2023

  • Reviewed: December 18, 2023

    3.0
    The price of accommodation does not match the quality of either the room or the breakfast
    • Business trip
    • Solo traveler
    • Single Room
    • Stayed 1 night

    The room is not like the pictures we booked. When we asked for a better room, they told us that they sent us an email asking if we wanted a better room. That's correct, but they sent it around 8 p.m., and we arrived at 9 p.m. The message arrived too late and we couldn't react. When we arrived and saw the room, we immediately asked for another, but we were told that there were no other rooms. The room we stayed in was dirty, there were cobwebs on the walls, the TV didn't work. Also breakfast, very bad, no choice of food. Unfortunately, the price of accommodation does not match the quality of either the room or the breakfast. Too high price for such bad accommodation ​

    That recepcion is opet till 23h

    Stayed in December 2023

  • Reviewed: December 3, 2023

    1.0
    I do not recommend
    • Leisure trip
    • Travelers with friends
    • Triple Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Old bathroom not entirely clean. Damaged entrance door to the room (it would probably be easy to open it without a key). The room did not match the photos (we were given a double room with an extra bed that was too small, uncomfortable and damaged). Every evening there were bugs crawling around the room. A broken window that couldn't be opened or closed properly. The cleanliness of the room was not fully maintained.

    Nothing.

    Stayed in December 2023

  • Reviewed: November 29, 2023

    8.0
    Convenient, good value for money, comfortable rooms with balconies
    • Business trip
    • Solo traveler
    • Double Room
    • Stayed 2 nights

    spacious rooms with balconies

    Stayed in October 2023

  • Reviewed: November 24, 2023

    1.0
    Terrible service
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    It is like being in Fawlty Towers. Night receptionist said breakfast until 1100 (elf uhr). At 0925 we go down and all closed. Owner came out and said breakfast until 0900. I told him the receptionist said 1100...then he just turned to the guy behind me and said "next customer". I saw this comedy like situation only in TV. We lost the breakfast fee because of their receptionist, I can live with it, I go and buy food somewhere outside, but this Balkan style behaviour from the owner is not for Vienna. The hotel WiFi is so weak, we had to use our own internet. The good thing is that we had only 1 night here.

    Comfortable bed in Fawlty Towers.

    Stayed in November 2023

  • Reviewed: October 17, 2023

    8.0
    Very Good
    • Business trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    The fram of window not fixed, need some maintenance.

    Nice stuff.

    Stayed in October 2023

  • Reviewed: October 9, 2023

    3.0
    Clean rooms but tired amenities and luck of customer service.
    • Leisure trip
    • Group
    • Triple Room
    • Stayed 4 nights
    • Submitted from a mobile device

    We booked booked flights be rooms and we found three rooms left open after cleaning. We have informed the staff just but unfortunately two more rooms were left opened the next day. Luckily we did not loose anything. The breakfast had a very minimum items. They only surged boiled eggs I guess they only counted one egg per person…

    Clean sheets and towels, the rooms were clean no bad odours in the bathrooms. However, with a bit of more care they could just fix and change the curtains with holes and tears just to enhance the ambiance.

    Stayed in October 2023

  • Reviewed: October 8, 2023

    1.0
    Very Poor
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 4 nights
    • Submitted from a mobile device

    Housekeeping wouldnt lock the doors after cleaning. So basically everybody could walk in and take your stuff. Since there was no keycard but just regular normal keys. Also no reception between 11pm and 4pm the next day. There was this couple who arrived a little late and couldnt check in so had to sleep in the lobby even tho they paid for the room already!!!

    Stayed in October 2023

  • Reviewed: September 20, 2023

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    The shower is so small.

    The room and the location.

    Stayed in September 2023

  • Reviewed: September 18, 2023

    1.0
    Very Poor
    • Business trip
    • Solo traveler
    • Single Room
    • Stayed 4 nights

    The staff was poor when you ask some questions. Also, they are rude. There was a guy in florum hotel which is also another hotel from your side as it was mentioned to me and the guy over there was so rude in answering anything so he tried to threaten me with the police and the laws of Vienna. The question I asked surprisingly was for Brush toothpaste availability, or any other complimentary items for the room. The guy was more like German or Austrian at the reception. Not happy with the staff at the front of the house. As a tourist, you don't expect such rudeness.

    The location was perfect and suitable for commuting for work.

    Stayed in September 2023

  • Reviewed: September 17, 2023

    1.0
    Very Poor
    • Leisure trip
    • Family with young children
    • Triple Room
    • Stayed 1 night
    • Submitted from a mobile device

    The bed where I slept was so broken that my back was about to break. Terrible, I hope you guys think twice about going to this place

    It looked better on photos

    Stayed in September 2023

  • Reviewed: September 9, 2023

    1.0
    Very Poor
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Everything was very bad.

    Nothing

    Stayed in September 2023

Showing 76 - 100

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