Skip to main content
  1. Hotel reviews homepage
  2. Austria hotel reviews
  3. Tyrol hotel reviews
  4. Ischgl hotel reviews
  5. Reviews of Hotel24Steps

Reviews of Hotel24Steps This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

Silvrettaplatz 3, 6561 Ischgl, Austria

#97 of 107 hotels in Ischgl

Guests' Choice

Review Score

Based on 26 hotel reviews

8.2

Score breakdown

  • Cleanliness

    8.5

  • Comfort

    8.6

  • Location

    9.5

  • Facilities

    8.1

  • Staff

    8.9

  • Value for money

    8.5

  • Free Wifi

    8.6

Verified guest reviews from real Bookers

Real Bookers. Real stays. Real opinions.

Read more– opens a dialog box
Write a Review

Showing 1 - 25

  • Reviewed: November 29, 2023

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • One-Bedroom Apartment
    • Stayed 1 night
    • Submitted from a mobile device

    The breakfast was average. A small choice of products

    The hotel is very close to the ski lift. Also a plus is that they have underground parking The staff is very friendly

    Stayed in November 2023

  • Reviewed: January 29, 2023

    7.0
    great sleep
    • Leisure trip
    • Solo traveler
    • Deluxe Single Room with Balcony
    • Stayed 1 night
    • Submitted from a mobile device

    at some point there was a smell in the resto.

    location was easy walk to main gondola, staff super nice and helpful

    Stayed in January 2023

  • Reviewed: January 3, 2023

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Deluxe Double Room with Balcony
    • Stayed 2 nights
    • Submitted from a mobile device

    The hotel is nice but there are a lot of small details which are not working and in general bring some disappointment about the facility. : broken bed light, broken shower hose, broken coffee machine and probably the worse in entire building are room doors. Door are slamming and you can hear it in entire building on every floor being inside your room. So once people start waking up you cannot sleep.

    The location is great, it us really 24steps to the ski elevator. The hotel offers nice breakfast and all is nice, cozy and easy to find.

    Stayed in January 2023

  • Reviewed: September 9, 2024

    5.0
    I’d rather stay somewhere else.
    • Leisure trip
    • Couple
    • Deluxe Double Room with Balcony
    • Stayed 1 night
    • Submitted from a mobile device

    Unhelpful staff. I did NOT like the decor in the breakfast room. (However, if you like looking at your host with random minor celebrities, you might like it?)

    Perfectly nice and clean room.

    Stayed in September 2024

  • Reviewed: August 22, 2024

    10
    Very pleasant stay
    • Leisure trip
    • Couple
    • Deluxe Double Room with Balcony
    • Stayed 1 night
    • Submitted from a mobile device

    Very helpful host, gave recommendations for the cable car to the top of the mountain.

    Stayed in August 2024

  • Reviewed: February 20, 2024

    2.0
    Not recommend, high cost / low service and unfriendly.
    • Leisure trip
    • Travelers with friends
    • Triple Room with Balcony
    • Stayed 1 night
    • Submitted from a mobile device

    In short: Stay away! Quality of a business often depends on its ownership. In this case our stay was a bad experience. Besides being super unfriendly from the beginning, she tried to overcharge us. We left after 1 day. Detailed view; I called this hotel. The owner (Andrea?) quoted us a price around 'XXX euro' for 1 night to book directly with him. Then we checked booking.com, it was 35% cheaper. Easy decision, we gave him the chance to book direct, but he tried to make some extra money, so we booked on booking.com. At arrival there was an empty reception. The cleaning lady was helpful and showed the room, which was ready except 1 set of blankets. Then the owner showed up, it all turned the other way. She was complaining about us not booking on the phone. I tried to explain why, as we felt it was overcharging us without any reason. She was not listening at all to any of my arguments. Then she said the room was not ready for the next 5 hours. Room; Size fine, very old, mattresses were like concrete. While arriving again around midnight, the 5 'local people' in the bar were very loud, hearable 2 floors up in our room. #teamnosleep (we) tried to get some sleep anyway. Checkout; Again the owner was art reception, still unfriendly and now tried to double charge us parking. Booking.com terms said X amount per stay, she tried to charge us double, for each day. When politely addressing this, she asked us to never come back and showed her real personality finally as being very rude to her guests. We paid according to booking.com terms and left, never looked back. WORST HOTEL EXPERIENCE EVER.

    Location very well next to ski-lift. All the rest was a bad experience.

    Stayed in January 2024

  • Reviewed: December 25, 2023

    10
    Fantastic place.
    • Leisure trip
    • Solo traveler
    • Deluxe Single Room with Balcony
    • Stayed 2 nights
    • Submitted from a mobile device

    Can not fold the place really nice.

    Location as next to the ski elevator. Breakfast was really nice buffet was of high quality. The coffee machine was fantastic without any extra charge. The staff very friendly and a nice après-ski area outside with good music more ibiza style then German style après-ski music.

    Stayed in December 2023

  • Reviewed: September 11, 2023

    10
    Exceptional
    • Leisure trip
    • Group
    • Deluxe Single Room with Balcony
    • Stayed 2 nights

    Excellent hotel!!! Everything was great and awesome. This hotel has super close location to lifting cabins! Looking forward to visit this hotel next time!

    Stayed in September 2023

  • Reviewed: April 14, 2023

    10
    Exceptional
    • Leisure trip
    • Solo traveler
    • Deluxe Single Room with Balcony
    • Stayed 4 nights

    Too much of a good thing is worse than nothing.

    If you desire to be in an ambience of absolute comfort, inner drive, crazy energy, warmth, comfort and care - then best make tracks to Hotel24Steps!!! LOCATION. 1. The hotel is 70 meters from the SILVRETTA ski lift and the main busy street of the city with shops, restaurants and bars. 2. You can also rent skis at the ski lift. Ski pass is right there at the box office. The hotel gives a discount coupon for ski rental and for the purchase of a ski pass. 3. The supermarket is located along the main road and 5 minutes walk from the hotel. 4. THERME ISCHGL 10 min walk from the hotel. PARKING. 1. You can leave your car at the hotel for the entire vacation period. For free. INTERNET. 1. No password, Speed, connection without interference, excellent BREAKFASTS. 1. Excellent in the "Tyrolean" style. Everything is there and nothing more.

    Stayed in April 2023

  • Reviewed: January 17, 2023

    4.0
    Disappointing about this pension (is not a 4* hotel)
    • Leisure trip
    • Couple
    • Triple Room with Balcony
    • Stayed 3 nights
    • Submitted from a mobile device

    I booked for 3 nights and than I asked through booking.com to stay 4. The owner accepted and sent me a private message and not through booking.com. In the end I decided to stay only 3 nights at this pension because I can assure you that this is not a 4* hotel. The owner was not to happy about it and showed his true face by talking bad and having an aggressive behaviour/attitude. In the end, I was obliged to pay 224 euro extra for a night I didn't stay. The breakfast is nothing special. The rooms are small and they look old.

    Location is very good, 24 steps to Silvrettabahn A1

    Stayed in December 2022

  • Reviewed: January 17, 2023

    10
    Exceptional
    • Leisure trip
    • Couple
    • Deluxe Double Room with Balcony
    • Stayed 3 nights
    • Submitted from a mobile device

    The location was extremely convenient for getting to the lift quickly. The management was very accommodating and helpful. 11/10 recommendation.

    Stayed in January 2023

  • Reviewed: March 26, 2025

    8.0
    Very Good
    • Leisure trip
    • Group
    • Deluxe Double Room with Balcony
    • Stayed 1 night

    There are no comments available for this review

    Stayed in February 2025

  • Reviewed: December 20, 2024

    9.0
    Wonderful
    • Leisure trip
    • Solo traveler
    • Deluxe Single Room with Balcony
    • Stayed 5 nights
    • Submitted from a mobile device

    There are no comments available for this review

    Stayed in December 2024

  • Reviewed: May 4, 2024

    7.0
    Good
    • Leisure trip
    • Solo traveler
    • Deluxe Single Room with Balcony
    • Stayed 2 nights

    There are no comments available for this review

    Stayed in April 2024

  • Reviewed: December 13, 2023

    9.0
    Great location, snow season special!
    • Leisure trip
    • Solo traveler
    • Deluxe Double Room with Balcony
    • Stayed 2 nights
    • Submitted from a mobile device

    There are no comments available for this review

    Stayed in December 2023

  • Reviewed: November 29, 2023

    9.0
    Wonderful
    • Leisure trip
    • Solo traveler
    • Deluxe Single Room with Balcony
    • Stayed 2 nights
    • Submitted from a mobile device

    There are no comments available for this review

    Stayed in November 2023

  • Reviewed: August 17, 2023

    8.0
    Very Good
    • Leisure trip
    • Solo traveler
    • Deluxe Single Room with Balcony
    • Stayed 2 nights
    • Submitted from a mobile device

    There are no comments available for this review

    Stayed in August 2023

  • Reviewed: February 11, 2023

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Deluxe Double Room with Balcony
    • Stayed 2 nights
    • Submitted from a mobile device

    There are no comments available for this review

    Stayed in February 2023

  • Reviewed: January 25, 2023

    9.0
    Wonderful
    • Leisure trip
    • Group
    • Deluxe Double Room with Balcony
    • Stayed 4 nights

    There are no comments available for this review

    Stayed in January 2023

  • Reviewed: October 13, 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Deluxe Double Room with Balcony
    • Stayed 1 night
    • Submitted from a mobile device

    There are no comments available for this review

    Stayed in October 2024

  • Reviewed: July 1, 2024

    10
    Exceptional
    • Leisure trip
    • Travelers with friends
    • Deluxe Single Room with Balcony
    • Stayed 1 night
    • Submitted from a mobile device

    There are no comments available for this review

    Stayed in June 2024

  • Reviewed: July 1, 2024

    10
    Exceptional
    • Leisure trip
    • Travelers with friends
    • Deluxe Double Room with Balcony
    • Stayed 1 night
    • Submitted from a mobile device

    There are no comments available for this review

    Stayed in June 2024

  • Reviewed: January 8, 2024

    10
    Exceptional
    • Leisure trip
    • Solo traveler
    • Deluxe Single Room with Balcony
    • Stayed 1 night
    • Submitted from a mobile device

    There are no comments available for this review

    Stayed in January 2024

  • Reviewed: December 7, 2023

    10
    Exceptional
    • Business trip
    • Group
    • Deluxe Single Room with Balcony
    • Stayed 1 night
    • Submitted from a mobile device

    There are no comments available for this review

    Stayed in December 2023

Showing 1 - 25

We Price Match
We Price Match
Low rates • No booking fees • Find something cheaper? We'll refund the difference!