Keisslergasse 24, 14. Penzing, 1140 Vienna, Austria
#99 of 396 hotels in Vienna
Guests' ChoiceBased on 267 hotel reviews
8.6Cleanliness
9.1
Comfort
8.7
Location
8.8
Facilities
8.2
Staff
9.3
Value for money
8.7
Free Wifi
8.3
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1 and 10. To get the overall score you see, we add up all the review scores we’ve received and divide that total by the number of them. We use a weighted review system, which means the more recent the review, the bigger the impact on the total review score calculation. Guests can also give separate “subscores” in crucial areas like location, cleanliness, staff, comfort, facilities, value, and free Wifi. Note that guests submit their subscores and overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: January 3, 2025
Sopiko
GeorgiaThe breakfast was very delicious. The location was exquisite, and the cleanliness was outstanding.
Stayed in January 2025
Reviewed: January 1, 2025
Jana
Czech RepublicBed was not comfortable and was very creaking, we did not sleep well.
Good location, free parking, nice staff, reasonable breakfast. Very clean room.
Stayed in January 2025
Reviewed: December 31, 2024
Lucie
Czech RepublicThe breakfast could be better. The blinds were broken. The price is rather high for what it offers.
2 mins from metro, close to Schönbrunn. Very kind staff.
Stayed in December 2024
Reviewed: December 20, 2024
Verica
SerbiaBreakfast was excellent; lots of choices for every taste. The hotel is nice, very clean, beds are comfortable, and the bathroom is new. We enjoyed our stay.
Stayed in December 2024
Reviewed: December 8, 2024
Nikola
SerbiaThe location was perfect, the type of building was perfect.
Stayed in December 2024
Reviewed: November 2, 2024
Cristian
RomaniaNice staff, nice place, 24 min by subway to center direct line. Good value for money. The hotel could use a little renovation here and there. On the night of 31 october the elevator came down by itself as I entered at night weird, adding this with the old vibe it has, it was intresting to say the least.
Stayed in November 2024
Reviewed: October 29, 2024
Jan
Czech RepublicVery good location for public transport into city center, railway in few steps from the hotel. Well protected against loud from outside. Own parking place.
Stayed in October 2024
Reviewed: October 13, 2024
Uro%u0161
SloveniaNot a huge issue, but there was unfortunately not enough parking lots at the hotel (backyard), luckily there’s enough parking places on the streets nearby.
Big cups at breakfast, comfy bed, friendly staff, actually everythimg was in excellent order
Stayed in October 2024
Reviewed: September 29, 2024
Richard
United KingdomNothing
Mini bar/fridge windows that open,comfortable 🛌 bed
Stayed in September 2024
Reviewed: September 23, 2024
Lenka
Czech RepublicBeds were not so comfortable. Bathroom was very small and an access to the bath was not easy (a shower would be much practical in such small space), no place where to leave the cosmetics, etc.
Available parking, few minutes walking from the train station with a direct connection to the city center, nice breakfast place. Hotel stuff very nice, friendly, helpful.
Stayed in August 2024
Reviewed: September 23, 2024
.N.Shastry
GermanyThe receptionist was exceptional. She guided us very well about the places of interest etc along with information about public transport connection which was disrupted due to recent floods just a few days before we visited. She was also kind to come the next day during breakfast to inform us that some information she was wasn't updated and there was a change in public transport etc etc. however that wasn't a problem as we had smoothly figured out during our sightseeing, but her gesture to come and mention about it again felt very kind and responsible towards the guests. We really liked our stay here.
Stayed in September 2024
Reviewed: September 19, 2024
Catherine
United KingdomLovely breakfast, and free parking on site, very helpful staff
Stayed in September 2024
Reviewed: September 15, 2024
Peter
Ireland1) Don't arrive to check in early. It seems the recepion staff stay on duty very late, quite possibly overnight, and they are there until after breakfast. Then they leave for a few hours of sleep, so in reality, check-in is at 3 pm. But once you have your room key, you have full access and can come and go whenever you wish. 2) They're not great at replying to queries by email. 3) No irons in rooms. Luckily, it didn't bother us, but it's worth noting when you're packing. 4) No kettle or tea coffee provided in rooms.
Location excellent, 4 minute walk to buses, train and underground, 9 minute walk to trams. Getting around all of Vienna was both a pleasure and a breeze. Nearby restaurants were excellent. Breakfast was delicious. Self-service, frequently replenished, continental style with choices of different fresh breads, pastries, cereals, cold meats, cheeses, salads, fresh fruit, yougurts, perfectly boiled eggs, just to name a few choices. Coffee machines had loads of choices and tasted really good, too. There are lots of tea choices, too. The bedroom and bathroom were spotless. The room was cleaned, the bed made, and the towels were changed daily. There's a hairdyer and minibar provided in the room. There's a lift. The staff were friendly and helpful. Would highly recommend this hotel for people who don't want to spend an arm and leg but want resonable comfort and easy accessibility to Vienna city and anywhere else that takes your fancy by use of the excellent public transport system in Austria.
Stayed in September 2024
Reviewed: September 4, 2024
Paul
United StatesThere is onsite parking and nearby access to public transportation options for visiting any area of the city. Our room had a high ceiling which makes the room feel larger. Check in staff were very helpful and friendly. Excellent value for money.
Stayed in August 2024
Reviewed: September 4, 2024
Ali
TurkeyThere was not anything we did not like. Only maybe there could have been much more complimentary toiletries in our room.
The hotel is not located in the city center, however it is easily reachable via public transport to any point in Vienna. The U-Bahn station is only 2 minute walk from the hotel. Helpful and kind staff made the check in process easy for us. The breakfast was good and we had free parking which is rare in Vienna. The price was very reasonable.
Stayed in August 2024
Reviewed: September 3, 2024
Marek
Czech RepublicWe found nothing worth improving, everything was ok.
Pretty no frills hotel on the outskirts of the city, yet 10 minutes by train to the centre. Spotlesly clean, we found everything we needed. Simple but satisfying breakfast.
Stayed in September 2024
Reviewed: August 26, 2024
Cheryl
United StatesA little far from central Vienna but close to train
Very clean. Staff friendly
Stayed in August 2024
Reviewed: August 25, 2024
Yani
BulgariaIt was very clean! There was air conditioning. The beautiful lady on the reception is so nice and helpful. She gave us a map and explained how to do the best tour in the town. Thank You so much!
Stayed in August 2024
Reviewed: August 20, 2024
Gede
GermanyGood location and very nice staff beautiful place
Stayed in August 2024
Reviewed: August 19, 2024
Grochot
PolandWe really enjoyed our stay at Hotel An Der Wien. The rooms were beautifully decorated and clean. Staff is incredibly nice and helpful. All breakfast items were delicious and fresh. Additionally, the hotel is a 2-minute walk from the metro (U4), train and bus stop (no noise reaches the hotel). I can wholeheartedly recommend it.
Stayed in August 2024
Reviewed: August 18, 2024
Yelena
United StatesIt's a little bit outdated but I guess it has its own charm. We felt like visiting grandma house:)
Air conditioning worked great! We were in Europe for 32 days exploring country after country and one lesson learned is air conditioner is a must if you travel during the summer. Breakfast was also good. Parking convenient and secured by gate
Stayed in August 2024
Reviewed: August 15, 2024
Jejast
GermanyWe liked free parking option, extremely comfy beds, really nice breakfast that we didn't expect in the beautiful salon, also super clean place and late check in option. It was quite and well isolated and we rested well before continuing our trip. Also, area is very safe. We will glad stay here again when passing through Vienna. Rooms are oldies but oldies, quality done and maintained! We loved that toilet and bathroom are separated and that bed was big so 2 of us could sleep with two tiny kids in it.
Stayed in August 2024
Reviewed: August 13, 2024
Ana-maria
RomaniaIt's a cosy hotel in a good neighborhoud. The metro and train station are 5 minutes away. Although the parking was full, there are more parking lots on the street and hotel will pay for it. The breakfast was simple but tasty. I enjoyed the many fruits and sweets.
Stayed in August 2024
Reviewed: August 13, 2024
Christa
United StatesI would have liked an area to hang out after sightseeing all day and have a refreshment .
I liked the close proximity to public transportation, the breakfast was good and the staff was friendly. Everything was very clean .
Stayed in August 2024
Florence, Italy
Wellington, New Zealand
Limoges, France
Blois, France
Thisted, Denmark
Manaus, Brazil
Haifa, Israel
Crikvenica, Croatia
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content