No tea/coffee facilities in room or where it was said to be at a time that it was wanted The bed was lumpy and duvet heavy and not soft

Old and individual and quiet

Stayed in May 2024

The electricity did go out for about 4 hours one afternoon, did not impact our stay at all and staff worked on this issue diligently

Breakfast was incredible especially when able to use terrace.

Stayed in May 2024

It is old, which I expected, just a little less accommodations that I am used to. But it is in the perfect location to enjoy Salzburg.

Wonderful property

Stayed in May 2024

A great location in the old town

Stayed in May 2024

The parking.

Lovely hotel with a big history. Small room, but very comfortable. We even had a little terrace.

Stayed in May 2024

As in most older European cities, the lack of accessibility is a factor, this hotel had steps to the entrance and was not suitable for wheelchair/rollator.

The location in the Altstadt was excellent, We could walk everywhere, especially to the funicular to reach Fortress Hohensalzburg. Very nice breakfast room and the food was excellent! Room was large and comfortable. Parking on site was very convenient!

Stayed in May 2024

Bed was a bit uncomfortable but no big deal.

Location. Charming hotel and my room was quite spacious.

Stayed in April 2024

Parking is rough in Salzburg in general. Make sure you reserve a parking spot with the hotel. They provide good instructions for driving into the pedestrian area if you are driving. If you can travel by train or plane, I would recommend that.

I loved this place. I've been to Salzburg many times and this was the first at Altstadt Kasererbrau. The hotel is everything you would expect in Altstadt Salzburg. Everything is in walking distance including the castle. Quiet little area with a great Italian restaurant next door (awesome pizza). The rooms were larger than I expected given the age of the building. Really good experience.

Stayed in April 2024

Shower in the bathroom was a little awkward for me. My leg was in a brace which just made having a shower manoeuvring into place difficult. Under normal circumstances, just a little small

Did not stay for long but liked the "old" feel to the hotel. Not a modern hotel that you can visit anywhere in the world and it will be the same. Staff were friendly and helpful. Location was perfect for our visit. Breakfast was good. If I return to Salzburg, I would use this hotel

Stayed in March 2024

We struggled with getting into the bollards, and then we struggled with the parking. Upon arriving at the reception,there was no sense of urgency to assist us immediately, so we were somewhat frustrated, we were tired and it was raining.

The hotel has a wonderful cinema, with so much culture and heritage, and everything was within walking distance. Was a wonderful experience.

Stayed in March 2024

All good

Lovely hotel in the centre of old town, breakfast was great in the morning

Stayed in March 2024

Location, brekfast, cleanliness

Stayed in March 2024

It was a lovely little authentic hotel in the heart of Salzburg that was close to everything that my group and I personally wanted to explore.

Stayed in March 2024

We had a very squeaky bed in our first suite and we were unable to move without waking one another up. We requested a move and were moved without delay to another room which was great. I could have done with a bottle of water in the room for taking tablets etc I did not see a water fountain in the hotel so we did have to keep buying water.

The Hotel was in a pedestrianised area so it was nice and quiet with great views of the castle and River. You could walk to the Old Town easily and we walked up to the castle too. The hotel building is old so there were some quirks to it and the Reception staff were very helpful with us when we had an issue. The breakfast was well worth adding to your stay as all of the food was fresh and delicious. There was a tea station that you could help yourself to by the restaurant and a vending machine if you wanted a snack (but it was expensive so would go to the mini market opposite). We did try the Austrian wine from the bar/reception and it was surprisingly good and value for money.

Stayed in March 2024

The hotel offered a parking, but when we came the parking was full and we had to park 15 minutes by walk from the hotel (paid parking). The breakfast is not very rich and there is a very little room for it. We had to wait for a free table approximately first 10 minutes. The toilets at the reception were disgusting and dirty.

The location is perfect. The hotel is very close to the cathedral. The room had enough space for 2 adults, one child and also 2 dogs. The breakfast is served until 11 am, and the check out is until 12 pm, which is absolutely great!!

Stayed in March 2024

Could be quite noisy late evening and during the night being in the city centre.

Breakfast was great plenty of choice. Liked all the quirky furniture around the hotel. Very central for visiting Salzburg

Stayed in February 2024

The rooms although clean and spacious, are missing some modern conveniences, plug sockets in useful places etc. The shower tap didn't work properly. Staff were friendly overall, but not overly welcoming - check in seemed more hassle than necessary, even though I had pre-sent the info. It also claimed private parking - but it was not part or even adjacent to the hotel, although not too far either.

Room was clean and spacious, breakfast was ok, there was a range of products from continental to hot breakfast but not a full range, and small area. Location was great, building is historic and a point of interest.

Stayed in February 2024

Terrible duvets and linen. From another century and should not be in a hotel in 2024! Would apprectiate to have some coffee available in the room

Location

Stayed in February 2024

Location was excellent, suite spacious & comfortable, staff friendly

Stayed in January 2024

Everything is within walking distance. It's a modern hotel in a 14th century building. Breakfast was excellent. Room was comfortable. If you want to splurge opt for a room facing the fort.

Stayed in December 2023

Our room was quite dusty and it triggered my allergies. If we would have told the staff maybe they would clean it but we stayed in one night only and didn’t tell anybody about it.

It’s literally the center of the city also pet friendly. Staff also very kind and helpful

Stayed in December 2023

Nothing

Lovely location, rooms were great amenities were excellent.

Stayed in December 2023

the location was very convinient for our excursions. the staff was very friendly and polite. Unfortunately, our room was next tothe elevator and there was some noise.

Stayed in January 2024

Room left a little to be desidered. Lid for garbage bin in the bathroom kept falling off, there was a leak from the room windows, one bed was more like a wooden board without padding. Breakfast was delicious and bountiful and staff was very helpful. Location couldn’t be better.

Stayed in January 2024

No kettle in room.

Awesome Location. Mozartkino is great too.

Stayed in January 2024