Lassallestraße 7, 02. Leopoldstadt, 1020 Vienna, Austria
#345 of 398 hotels in Vienna
Guests' ChoiceBased on 2584 hotel reviews
7.3Cleanliness
7.8
Comfort
7.4
Location
8.6
Facilities
7.0
Staff
8.5
Value for money
7.6
Free Wifi
8.3
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1 and 10. To get the overall score you see, we add up all the review scores we’ve received and divide that total by the number of them. We use a weighted review system, which means the more recent the review, the bigger the impact on the total review score calculation. Guests can also give separate “subscores” in crucial areas like location, cleanliness, staff, comfort, facilities, value, and free Wifi. Note that guests submit their subscores and overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: April 25, 2023
Iris-aya
GermanyProblems with the shower, shampoo was empty, cleaning staff was pushy
The price was ok, location was very good
Stayed in April 2023
Reviewed: April 23, 2023
Mohamed
Saudi Arabiaaccessibility
Stayed in April 2023
Reviewed: April 23, 2023
Vagif
AzerbaijanSuper location, Super hotel, Super personal! Everything is super!
Stayed in April 2023
Reviewed: April 23, 2023
Nicholas
Australiabed and pillow were a bit hard for my liking. Hot water from shower and tap were inconsistent at time
close to public transport including train station with direct link to Vienna airport. Room were basic but staff were very accommodating if you need certain things like hot water
Stayed in April 2023
Reviewed: April 22, 2023
Tihi
North MacedoniaGive out available room before check in time
Very polite and helpfull receptionist
Stayed in April 2023
Reviewed: April 17, 2023
Vasif
ItalyEverything was really okey
It was really clean e nice room and close to train station from.where you can go anywhere
Stayed in April 2023
Reviewed: April 16, 2023
Tina
BulgariaIt is good if the hotel provides fresh fruit for breakfast.
Superb hotel with nice decoration, directly overlooking Prater Park and is close to the city center. There is two metro stop in very close proximity to the hotel. The hotel is also close to Prater Station with a train connection to Vienna Airport. The room was not so big, but clean as well as the bathroom. Breakfast was delicious and with very good choices to start the day. Highly recommend this hotel for Vienna city breaks, especially for family travelers. Thank you for a pleasant stay!
Stayed in April 2023
Reviewed: April 15, 2023
Hisham
Saudi Arabiajust a bit noisy at night in the weekend
friendly and helpful staff, location close to metro stops, city center and supermarkets, clean rooms
Stayed in April 2023
Reviewed: April 15, 2023
Hisham
Saudi Arabiaa bit noisy in the weekend at night
location, cleanliness, friendly staff
Stayed in April 2023
Reviewed: April 14, 2023
Ilze
LatviaI liked everything!
Very helpful staff. Modest but very high-quality breakfast.
Stayed in March 2023
Reviewed: April 14, 2023
Edgar
NetherlandsGreat value for money. The bast value for money in Vienna. Easy public transport acces to the city center too. Clean, spacious, modern.
Stayed in April 2023
Reviewed: April 13, 2023
Lisa
CanadaClean, bright, safe, great location. Walking distance to subway, grocery store and Prater.
Stayed in April 2023
Reviewed: April 13, 2023
Nicole
United KingdomHonestly nothing- was perfect for a weekend break
Very close to the metro station so perfect location was very easy to get to the centre of Vienna and away from the busy city Loved the shower being in the actual room- actually preferred that Great value for money couldn't fault it Had a room around the back which was perfect great nights sleep
Stayed in April 2023
Reviewed: April 10, 2023
Dandanbai
ItalyThe table is too small for the 3 of us and there is only one chair
Good location, excellent breakfastand comfortable bed.
Stayed in April 2023
Reviewed: April 8, 2023
Adolph
SwedenGetting hot water in the bathroom was one day a problem
Location is excellent as we are connected to the underground and the airport train at walking distances
Stayed in April 2023
Reviewed: April 7, 2023
Пламена
BulgariaLovely hotel situated at perfect place unfortunatelly some construction during our stay around the hotel. Rooms were cleaned every day All perfect
Stayed in March 2023
Reviewed: April 6, 2023
Jack
United KingdomIndividual room for a shower would have been nice, front door had issues shutting and bathroom door unfortunately wasn't soundproof. Also maybe the breakfast could end slightly later.
I liked the variety of buttons at the headboard. I liked that there was a hair dryer on deposit and working well. I liked the colour scheme and also the location to airport/centre of town and U-Bahn stop.
Stayed in April 2023
Reviewed: April 3, 2023
Bojana
SerbiaEverything was excellent and I will book again.
Stayed in March 2023
Reviewed: April 2, 2023
Liubov
GermanyI liked the room, the friendly stuff and the hotel was near the S-Bahn station.
Stayed in February 2023
Reviewed: March 28, 2023
Simona
United KingdomCold water in the shower, poor water pressure. Towels were smelly. Housekeeping kept knocking at the door every morning at 9:45 even though we didn’t put the sign on the door and had to shout for him not to come in few times. Somethings I have never seen- the shower and sink were in the middle of the room instead of being in a bathroom meaning no privacy in the room when taking a shower (cold shower).
Near the Prater, only 7 min walk and close to the underground stations
Stayed in March 2023
Reviewed: March 25, 2023
Taras
Czech RepublicTotal lack of furniture. A dubious plastic kind of stool, so sitting was possible only on the bed, no storage space except the window sill. Hot water practically only very late in the evening. Had to activate entry cards after one or two uses. Pillows about 2-3 centimeters thick. Very minimalistic breakfast (but passable).
The staff was very friendly and helpful. Explained that obtaining hot water just requires patience, just let it flow and in an hour or two a shower will become possible. And fixed the cards to open the door, which only worked a couple of times than quit. Reasonably quiet in the room.
Stayed in March 2023
Reviewed: March 25, 2023
Guenael
United Arab EmiratesHalf the time, had to take cold showers because the water heating system was not efficient enough to accommodate all rooms (i.e. reason given by staff).
Cheap and accommodation was reasonably ok
Stayed in March 2023
Reviewed: March 13, 2023
Andrea
HungaryI was far from happy to get a room right across and next to partying teenagers. My smile was not really honest in the morning as they woke us at midnight and kept having a great time next to our room until 2/3 a.m. I wished to rest at the hotel and was far from happy to leave more tired than i arrived.
I liked the minimalism of the room, it served the purpose though showering in the room felt interesting
Stayed in March 2023
Reviewed: March 6, 2023
Sunil
IndiaNothing
Excellent location, walkable metro station, very good train connectivity from airport to Prater followed by comfortable walk, excellent breakfast. Very near to VIC as well as city centre. Quiet place away from hustle bustle of a busy place.
Stayed in March 2023
Reviewed: March 4, 2023
Tihomir
Bulgariabreakfast
clean
Stayed in March 2023
Graveson, France
Tarazona de Aragón, Spain
Granada, Spain
Dharamshala, India
Carnac, France
Sierra de la Ventana, Argentina
Guarulhos, Brazil
Hobbs, US
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content