We didn't not get any complimentary Breakfast though it was promised at the time of booking. I don't know who is responsible for that but my guess is that Booking. Com

View from my room and the location.

Stayed in October 2022

maybe the fact that I don’t know how they are heating the room.. we used the air conditioning on heat..

everything as expected, good and rich breakfast

Stayed in November 2022

Nothing

Friendly staff special Mr. sherif.

Stayed in November 2022

it was not clean in the room.

Stayed in October 2022

No remarks

Clean and quiet room, tasty breakfast and convenient route to the city center.

Stayed in October 2022

the furniture in the rooms is a bit old but it’s okay.

The breakfast is excellent and diverse, rooms are clean and cozy and the view from the rooms on higher floors are outstanding. The staff is very friendly and nice. Location is great for all activities and surely i would come here again.

Stayed in October 2022

Friendly and helpful people. Close to the city center.

Stayed in October 2022

Rooms dark, and dated. There is no kettle in the room for tea or coffee. No fridge for water. No still water in the vending machine.

Location was brilliant. it was clean.

Stayed in October 2022

ZERO AC, extremely hot, staff is rude, terrible stay

Nothing

Stayed in September 2022

Dark paint colors made the rooms look dingy and sad. Facilities were basic but functional.

Location was great. Easy access to shopping malls, city centre and public transportation. The Hop-on/Hop-off bus picks tourists right at the hotel door. Excellent to navigate around town. Staff are friendly and changed my room when I requested for one. Good breakfast too.

Stayed in September 2022

Nice hotel. Very good breakfast. In front it is the tramway station. Near few shop Lidl, Billa. Clean and nice room. If will be another vacation for sure we will go again there.

Stayed in September 2022

We went out and the door was closed when we left the room. But when we came back, our room door was opened, went to the first floor to find the manager, but the manager didn't see us, just asked another person to tell us to see if something was lost, and just tell them if something was lost. It's really ridiculous how poor the security is, the room door was opened by someone unknown. Fortunately, there were no valuables in the room.

Stayed in August 2022

Everything was fine. No negatives.

The hotel is very nice and very well placed in Mariahilf Gurtel station (direct tram from the train station, 3 minutes to the metro and the tram station is exactly in front of the hotel). The room was cosy and had a beautifull view to the city. The staff was very friendly and they helped with everything we needed (extra pilloes, directions, etc)

Stayed in September 2022

Poorely decorated small room even we booked the superior one. Noisy room, we could permanently hear the elevator and also the slamming doors very early in the morning. The reason I reviewed 2 out of 10 is becouse right before check out, at breakfast, an employee cleaning the tables droped some food on his shoe, cleaned his shoe with the cloth used for tables and then continued to clean the tables using the same cloth.

Location, close to all main attractions, subway, main train station and tram stations, even a hop on - hop off bus station. Good private parking at a decent price, 16 euro/day.

Stayed in September 2022

No coffee machine in the room and no fridge.

The tram stop is right outside of the hotel. It is only a few minutes walk to Westbahnhof train station. Friendly staff and clean room.

Stayed in August 2022

Wasn't clean.

The bartender was nice.

Stayed in August 2022

Hotel did not match to Accor Ibis level, equipped with outdated furniture, need a total refurbishment. Breakfast room not enough in the bussy period, climatization system work all the time with noise and uncomfortable The only positiv things iare the position near to Mariahilfestreet and staff which try to compensate the obvious minuses We will never comeback here!

Hotel position is Ok near to Mariahilfestrasse Personal friendly

Stayed in August 2022

clear, convenient, close to underground, train, railway station

Stayed in August 2022

bit crowded -sometime

My daughter loved the waffels , Its mostly continental style - best fits all.

Stayed in August 2022

n.a

Close to transport stations, clean, comfortable

Stayed in August 2022

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Stayed in August 2022

The rooms was very poor

The location was perfect.

Stayed in July 2022

We had a twin bed and a single bed in our room. We would have been happier with a double bed and a single.

This hotel is very close to the West train station and to the large shopping street Mariahilfer, close to the metro station, also busses and tram stations nearby, or the bus for the airport. About the room, it was large enough for our family of 3. The best surprise was the included chromecast such allowed us to watch our favorite movies and series on the TV in the room. Breakfast had a large variety of products, good quality, everything fresh and tasty. We also used the restaurant in the evening and I highly recommend it.

Stayed in July 2022

It wasn't necessarily a big problem, but a mini fridge in the room would have been welcome - especially considering the temperatures over 30 degrees. But I understood that this is the policy of the IBIS chain.

It was the first time I stayed at IBIS Mariahilf, but it will definitely be a top choice on my next visit to Vienna. I chose this hotel for two reasons - the location and the parking, but it exceeded my expectations in terms of comfort and functionality. The extremely comfortable bed (one of the best hotel beds), the sufficiently varied and tasty breakfast, the friendly staff and the restaurant with tasty dishes and decent prices contributed to the rating given to this hotel. An unexpected bonus was the cast to TV application that allowed us to watch our favorite series on Netflix and HBO Max on the TV in the room.

Stayed in July 2022

The noise from street traffic was really loud through closed windows on the 5th floor. Bathroom wasn’t as clean as it should be (clipped fingernails on the floor and some hair in shower).

The location close to Westbahnhof and the Mariahilfer Straße was great. Room was generally nice and bed was comfortable.

Stayed in July 2022