The cleanliness and hotel staff kindness

Stayed in May 2024

clean the room

Stayed in May 2024

The breakfast was absolutely fantastic.

Stayed in May 2024

Room cleaning could have been done earlier. One time I came back to the room at nearly 4pm and it wasn’t cleaned yet.

Location was good with restaurants, cafes, supermarkets in close proximity. Getting around Vienna was easy with the tram as the no 2 line stop is only 100m from the hotel. The metro station is a little further away. The room is fairly spacious and very comfortable. Loved the wall shelves, they created more space. Great restaurant recommendation by the hotel.

Stayed in April 2024

I liked everything

Breakfast was amazing

Stayed in May 2024

Problem with reception of French television channels. And technical staff who could not come.

Very nice hotel ! Very well located: 5 minutes walk from the Parliament and 15 minutes walk from the Hofburg Palace. Tram 2 minutes walk and subway 8 minutes walk. Attentive and very kind staff. Very good breakfast. Very pretty and comfortable room.

Stayed in May 2024

Perhaps the bathroom needed a little TLC.

Everything. Staff were great, room was great, breakfast was great. Location was just behind Parliament and the Rathaus in a side street which was very quiet. A lovely stroll through the park with a pretty rose garden into the city. There is a tram at the end of the road if you prefer.

Stayed in May 2024

Everything was perfect! Thank you!

Very quiet location,however, very close to all main touristic spots. The quality of staff is excellent!.Great service! The breakfast is also one of the best we ever had!

Stayed in May 2024

Nothing

Lovely hotel with really friendly & helpful staff.

Stayed in April 2024

The bathroom has very little space to put your toiletries and whoever designed the tab didn’t have the user in mind.

Overall it was a very pleasant stay. The room we booked was big enough for the 3 of us. We didn’t book breakfast, so I can’t make a statement about it. But there is a little local market just at the next cross road that is fantastic and highly to recommend.

Stayed in April 2024

The staff and hotel was very comfortable

The breakfast was good. Many choices

Stayed in April 2024

No evening meals served

Clean, comfortable and excellent location right in the centre of the city

Stayed in May 2024

Good

Stayed in May 2024

Dear Josef, After a day on my feet it’s a relief to step into your cozy bar. The red velvet sofa and mini table lamps set the mood. White ceiling medallions project light from a circle of crystal glass. One would think the watering hole was expecting someone as glamorous as the surrounding but alas it’s only me. The snacks are limited at this hour. Pizza aromas waft throughout the lobby and I’ll take it. Aperol Spritz to help me toast the Hapsburg dynasty, the arts and musicians that led the secession- Austrias grand movement of change. They welcomed the modern world- as modern as it was for the time period. Today aristocratic ladies do not worry about their long gowns dragging in the street, street cleaning the debris of horse drawn carriages and soot. In this decade, we step over tram lines, cracked concrete sidewalks and uneven cobblestones of the previous generations. It’s a walkable neighborhood- but watch for the trams. Vienna is an elegant city with clean streets. The electric trams move at a quick pace, cyclists pedal with purpose. Only the grassy lawns are populated with leisurely citizens. It’s a modern day luncheon of the boating party with young lovers entwined, exchanging conversation and tender kisses. The sculptured bushes offer a degree of privacy. No designer mazes to confuse me. Google Maps is my escort as I trek from the Museum quarter back to my hotel but it’s an easy route once I learned the way. No Royal chaperon, or footman to carry me home. In Europe one should expect small hotel rooms and for a solo traveler my room was a perfect fit. Clean-comfortable and as most hotels post Covid- environmentally conscious. You can opt to have your room cleaned daily or simply hang the card on your door to let the chamber maid know your parents brought you up to clean your own room.

Stayed in May 2024

Everything was absolutely great!!!!

We enjoyed our visit very much!!!

Stayed in April 2024

There was nothing that I didn't like.

The location is very good, it is very close to the center. The room was very spacious and clean. Staff was very helpful.

Stayed in May 2024

Beautiful Hotel. There was an issue with our room which we reported to reception and all was sorted quickly and efficently. Loved the hotel staff, especially Tomas, who was so friendly and helpful. The location was great, few minutes walk from Tram 2, one tram stop (or 15 minute walk) to underground station. Lots of nice cafe/bars and a shop really close to Hotel. Breakfast was very nice, lots of choice and went on from 7:00 -12:00 which is brilliant! Looking forward to staying there again.

Stayed in May 2024

no possibility to park on property

location

Stayed in April 2024

nothing

Room is small but enough. There is a coffee machine in the room. It is close by to lots of palace.

Stayed in April 2024

Unless we missed it, a larger room for relaxing with a drink at the end of the day. There were a few seats in the little bar area and another room with maybe half a dozen comfy chairs but that was it - not enough for a hotel of this size

Location was great as the hotel is in a quiet side street but only a few minutes from a tram stop. There are a couple of restaurants very close by too. The view from our room was of other parts of the hotel but we'd asked for a quiet room so that's understandable. Breakfast was terrific with the usual assortment of cereals, breads, cheeses, hams and some hot stuff. They even had bubbly you could help yourself to! Like many hotels are now doing, you get a "bonus" if you elect not to have your room cleaned on a particular day which is a free glass of wine, a small beer or a soft drink. Room was a good size with a double-length shower with a movable shower head, as well as a fixed overhead one. There was a coffee machine in the room and a small fridge too so we were able to store a small glass of milk for coffee as we're not keen on the long-life stuff. Staff were friendly, especially Tomas who couldn't have been more helpful when we arrived, (and during our stay) pointing out on a map where sights of interest were, telling us about the "room-cleaning bonus", getting milk for us etc.

Stayed in April 2024

Perfect location, very near to the most popular tourist places. Clean room. Very nice staff.

Stayed in May 2024

Far from restaurants

Clean

Stayed in April 2024

location is great and staff are very friendly and helpful breakfast is great

Stayed in April 2024

Nothing Really, everything was great!!

Rene was fabulous. It was quite central. Breakfast was great.

Stayed in April 2024

Breakfast was great.Central location.Great room

Stayed in April 2024