The Spa area is wonderful with a exceptional view to the mountains

Stayed in March 2025

The bar/lounge area is a bit tight and not very warm and cosy. It’s ok though and there is an open fire.

Great location. Close to piste and ski shop. Good boot room. Clean, tidy, friendly hotel. Great spa. Decent buffet and evening meal.

Stayed in March 2025

All without complaint !

Excellent hotel, with an ideal location to the elevators, and practically in the center of the village, the staff is all polite and sociable, and is always ready to help in everything, there is parking at the hotel it is free, there are discounts on renting ski equipment, excellent spa complex, excellent breakfasts and hearty dinners, waiters are always tidy and pleasant in communication especially Marton, the hotel is unequivocally the best in the region!!!!

Stayed in February 2025

Nothing

The hotel was excellent. The welcome was brilliant. All the staff were so helpful. I have stayed in many resorts in the area and this was as good as any. The food was plentiful and tasty. I have coeliac and they catered for my gluten free with great care. Cannot rate this hotel highly enough

Stayed in January 2025

We loved everything!

The location of the Josl Hotel is excellent. Our room was lovely and spacious with plenty of storage, hangers and hooks to accommodate and store all our ski wear. We had a large balcony, that we very much enjoyed using and the room had good coffee making facilities. We loved the welcome chocolates too! The breakfast and dinners in the hotel are fabulous. We couldn't believe how much choice there was and everything was delicious. We also loved 'The Hut' we were allocated for our 4 day stay, it made our trip very special. Mark in the restaurant looked after us brilliantly, answering all our questions and helping us choose and try some lovely Austrian wines. All the staff we encountered from Annette in the bar area to all the reception staff and the great house keeping team were wonderful and friendly and really made our stay.

Stayed in March 2024

We had a great stay and all the staff were proffessional and friendly, special thanks to Mark in the restaurant and Annette in the bar area.

Stayed in March 2024

It’s on a rather cramped island in the village

Fabulous location and beautifully appointed. The roof top spa was exceptionally attractive.Terrific staff, mostly Hungarian

Stayed in March 2024

Great breakfast, excellent spa. Fantastic waiter

Stayed in February 2024

Almost nothing…

I really enjoyed my stay in Josl, even as a solo traveler who doesn’t speak German. The location is perfect, with a very short walk to the gondola. The rental shop is next door. The ski room is conveniently located on the ground floor, with a shortcut to the gondola. The decoration is modern, room is very clean. Staff and guests are super friendly, and provided all the advices to a guest who didn’t do any homework. The biggest hit is the half board food. Oh my gosh, that’s something I had never imagined to be included in the room rate. The two meals and snacks have $$$$ value if it would be in the U.S.

Stayed in February 2024

Spa area I don’t do no clothes except in Japanese onsens, so cant talk about the nude section, but the pool and infra red sauna was lovely. Only complaints A) the pool is a bit cold, one of the great things in japan is the amazing HOT pools you can sit in with the snow falling on you, you can do that here but the pool is a bit to cold for it to be as pleasant as it should be. They need it to be about 3 degrees warmer. B) Pool area and especially the steps are very very very slippery.DO NOT wear the slippers here go bare foot.There is no handrail either. We saw 3 people have bad falls, I think one guy probably broke a rib and subluxed his shoulder.The wife of this chap spoke to reception and said they were uninterested. They need grip tape and a handrail, i can see someone having a bad fall, if elderly it would be a good way to break a hip. Laundry They need a coin operated washing machine, the in house service is crazy priced 4 people week of laundry would be over 200$ aud. We washed the clothes in the bath. Apart from the expense hotels always destroy your ski clothes with the dryer. Wine To be fair i don't know the region, but its all very expensive. A few i did recognise were 60 euro ( aud 100$) i buy for 25$ in aus. Just get wine and spirts from the lower supermarket in town. Great selection good prices spirits very cheap. Have pre dinner drinks in your rooms drink water at dinner. Food on the mountain very expensive ( burger and beer will set you back about 40$ aud ) but the food in the hotel is so plentiful you don’t need to eat lunch on the mountain

Overall a great ski hotel. Two things though to get correct as I tried to research prior to coming and got incomplete answers.neither deal breakers 1. This place is NOT ski in ski out. 2. There is NOT a laundry you can use. Location Good location overall NOT ski in out so if you are a princess about this don't stay here. In the morning you walk up some stairs to the outside and walk about 150 to the gondolas Rosskabahn anf Hohe Mutt 1 for access. Its a flat walk but a little icy so be careful. Coming home peel off left on the run down to the gondolas theres an exit where the ski school meets and you are 50m from the boot room. So not ski in out but its fine unless you are a princess. Ski room Well organised Individual boot hangers for each room, all warmed so boots are dry by morning. Ski positions for groups of room eg 301-315 plenty of room never had an issue. Very slippery if you are in the hotel slippers do not wear them here or risk a fall. Rooms We were on the 3rd floor( these are the best rooms) and had a lovely room with a great view, lovely cleaning staff. Daughters had one on the 2nd floor which was great friends. Food In short very very good usual breakfast fair, 6 course dinner with good options and “ afternoon snack” 🤣 between 3-5pm soup second hot option salads cold meats and cakes. Don’t bother with lunch just eat when you get back. Night club Lots of complaints I've seen in reviews it didn't bother us on the 3rd and second floor and we were above it Staff Lovely hospitable people Over all a great stay would go back and was pretty good value for money once you take into account the food. Get a washing machine for guests to use and heat the pool a bit more and id give you a ten Supermarkets Spar very close more expensive not as good a selection The lower town supermarket 10 min walk great selection cheaper great alcohol options, shop there. Resturants Expensive get a stay with food included or get an apartment and self cater

Stayed in January 2024

I would recommend that the dining room and guest room temperatures be taken down a bit. It was sometimes too warm. Also, entrance to the Josl Keller apres bar (located in the basement of the hotel) can be a little noisy late at night (the bar stays open until 3am). This can disturb hotel guests.

The quality, location, food & drink and service at the Josl Hotel thoroughly met our requirements. We were a group of 6 adults so the Adult Only status was good for us. We arrived New Years Eve which is also my wife's birthday. The hotel New Years Eve programme included a 7 gala dinner and disco in the hotel bar. At midnight there were fireworks. All in all a fantastic holiday. Special mention to Mark, our waiter, who made our mealtimes (breakfast and dinner) very enjoyable.

Stayed in January 2024

Nothing

Everything

Stayed in January 2024

The afternoon tea is odd as a nice spread of food is provided but absolutely no drinks. Not even tap water, tea or coffee without paying. This seems strange considering the offer of drinks at breakfast which are all complimentary and coffee machines in rooms. It would be nice if at least water, tea and coffee were provided to go with afternoon tea.

Location very close to slopes. Very good food. Exceptionally helpful staff. Nice spa area and pool

Stayed in December 2023

The noise at night from people leaving late night venues was quite intrusive. It was going on until 4am

convenient

Stayed in December 2023

I COULD NOT FAULT ANYTHING ABOUT THE HOTEL

Stayed in November 2023

Roon was high quality. Mattress wasn't as good as i hoped...

Food was amazing! So much choice of salads & side dishes... Pleasant pool & sauna area. Location very close to the main gondola uplift/slopes... Good ski room.

Stayed in March 2023

the rooms could be slightly larger and furnishing needs a style upgrade

Next to the Ski lift, very nice service, SPA pool has a great view

Stayed in March 2023

Nice hotel with very nice wellness on the top floor.

Stayed in February 2023

The location in relation to lifts etc. The spa was great too and the food was delicious.

Stayed in March 2023

The location is excellent. it’s very well-equipped, the staff super-friendly and welcoming, and then there’s the food! I absolutely loved my stay there.

Stayed in March 2023

It was an all round great property, nothing would stop us returning.

Staff ….first and foremost they all gave us a very warm welcome. Let us know the facilities & timings during our stay while we had a drink and afternoon tea.

Stayed in January 2023

the pool is a bit small

staff very helpful and happy, rooms immaculate and spacious, food extraordinarily good, 2 minutes from the gondola and bottom of ski slope, great massage

Stayed in January 2023

Nothing!

The location, the food and the staff.

Stayed in January 2023

none

Exceptional food including 7 course dinners Spa facilities Comfortable beds

Stayed in December 2022