14 Hofsteigstraße, 6971 Hard, Austria
#12 of 13 hotels in Hard
Guests' ChoiceBased on 47 hotel reviews
7.9Cleanliness
8.6
Comfort
8.2
Location
8.3
Facilities
7.9
Staff
8.1
Value for money
7.9
Free Wifi
8.9
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1 and 10. To get the overall score you see, we add up all the review scores we’ve received and divide that total by the number of them. We use a weighted review system, which means the more recent the review, the bigger the impact on the total review score calculation. Guests can also give separate “subscores” in crucial areas like location, cleanliness, staff, comfort, facilities, value, and free Wifi. Note that guests submit their subscores and overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog content
Showing 1 - 25
Reviewed: October 29, 2024
Daniel
GermanyGood location and nice wood feel to everything. I could not rate the staff because there was no contact!!
Stayed in September 2024
Reviewed: September 12, 2024
Sykes
United KingdomNothing wrong with the property.
Property was very good. Very clean and with good amenities.
Stayed in September 2024
Reviewed: September 1, 2024
Silvia
GermanyNo aircondition, small fridge
Nice clean design
Stayed in September 2024
Reviewed: August 30, 2024
Lone
DenmarkLow ceiling so only for short persons
Self check in worked perfectly There is a bakery nearby for breakfast Parking right at the door Dogs are welcome though no special arrangements like feeding bowls, sleeping pad etc. Fan worked well - it was a day with 30 degr. Nice bathroom in #34
Stayed in August 2024
Reviewed: July 15, 2024
Alexandr
GermanyThe fridge doesn’t really work, instead it heats up the whole room. Some of the parking spaces are only made for tiny cars. The rooms need a bit more character, especially in such an amazing old building.
Beautiful building, very good location, clean
Stayed in July 2024
Reviewed: May 28, 2024
Peta
AustraliaNo hair dryer No card for electricity Noise from bathroom all night and day Tiny room Overpriced
Location and clean
Stayed in May 2024
Reviewed: January 7, 2024
Goran
GermanyPretty clean and easy to self check in.
Perfect for one or two nights.
Stayed in December 2023
Reviewed: August 4, 2023
Paul
IrelandLack of character inside but nicely modern and clean. Only one pillow on the bed. As there is no meal option it was a shame there wasn't some articles such as a kettle/fridge to serve ourselves.
Lovely characterfull exterior. Clean and modern inside with electric velux window that closed itself when rain was detected, which was very good. Shower was superb. Excellent access to bus services.
Stayed in August 2023
Reviewed: July 7, 2023
Smith
AustriaCheck in was at a different location. There was no air con. If there was, I couldn't figure it out then.
The location
Stayed in July 2023
Reviewed: June 13, 2023
Deborah
United StatesAn elevator would have been nice but we managed.
The assistance provided. Friendliness of staff. Quaintness of hotel & town of Hard. Nice businesses. Ease of getting around.
Stayed in June 2023
Reviewed: September 18, 2022
A
GermanyVery clean and has a high-end bathroom.
Stayed in September 2022
Reviewed: July 23, 2022
Magdalena
Poland-
Rooms &building very nicely arranged with wooden floors and basic but very comfortable equipment. Very clean! Nice place to spend few days
Stayed in May 2022
Reviewed: June 29, 2022
Wewanderwhenwecan
GermanyThe bicycle rack is not secured to the ground. We had two rooms -- one was under the eaves with a ceiling window, and both window and Rolladen are automatic. The window closed automatically when the rain began, so the room was quite warm (no air conditioning). When it wasn't raining, the choice is between and open window or closed Rolladen, there are no additional blinds or curtains to help darken the room. The room across the hall did not have this issue.
Convenient on a main road, but still quiet. Near restaurants, bakery, and groceries. Received door codes via e-mail (only staff we saw was a housekeeper in the morning).
Stayed in June 2022
Reviewed: June 9, 2022
De
United KingdomThere is no staff. I had a pin number for the door. It didn't work at first, but there was a button to press to speak to someone. Turns out I was early and the pin worked after 3pm. After that all was well
Easy to find in Hard. Room was very clean and comfortable.
Stayed in May 2022
Reviewed: January 21, 2025
Arunas
LithuaniaCheckin experience was not well, also was impassible to rest, because early morning from 8am start yelling and started work construction near my window where I sleep.
Clean and good location with parking
Stayed in January 2025
Reviewed: October 9, 2023
Marcela
GermanyThey overcharged us for our dog
Stayed in October 2023
Reviewed: August 13, 2023
Dr
SwitzerlandThe room arrangement, the bathroom!!! was not convenaient at all!
Breakfast was only in the See-Hotel but there superb! Qualité, service, help were super! We got excellent explanations and instructions from charming Personal!
Stayed in August 2023
Reviewed: September 3, 2022
Blockhaus
AustriaOn arrival we had to go to a different hotel to pick up the key cards, which I thought was a bit odd.
Lovely old exterior with incredibly nice, modern, sleek finish inside. Very quiet and comfortable. Great value for money and good recommendations for food from the staff.
Stayed in September 2022
Reviewed: August 21, 2022
Simeng
United Kingdomvery pretty building and very clean and tidy room.
Stayed in August 2022
Reviewed: August 16, 2022
Justyna
Switzerlandwe had to go to another hotel located 600m away from this one to collect the card to access our room. This was only communicated the day before. We had to walk extra 1km (there and back) with heavy luggage. It should have been properly communicated on the website. It should also mention that the hotel has no reception. Another issue is that the walls are very thin and I could hear every conversation at the corridor.
Beds were comfortable. The room, bathroom were functional and clean.
Stayed in August 2022
Reviewed: August 6, 2022
Nikolay
Austria"What are you looking for?" instead of "Welome" (no joke). Broken shower facility. Smart window system which decides itself whether you live in +35C room without air or not.
Did not leak during the rain
Stayed in July 2022
Reviewed: May 18, 2022
Kseniia
AustriaThe room is so small, that I couldn't open the shower door because of the opened window. There is no reception, you check-in and check-out yourself. Afterwards I had issues with payment and had to contact the property and pay by direct transfer. I didn't feel safe having quite basic and obvious code for entering the room.
The room was clean, there is a hairdryer. Nice landscape around the hotel.
Stayed in April 2022
Reviewed: November 16, 2024
Matthias
GermanyThere are no comments available for this review
Stayed in September 2024
Reviewed: August 12, 2024
Stulpinas
LithuaniaThere are no comments available for this review
Stayed in July 2024
Showing 1 - 25
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content