Pretty rooms, lovely employees and great location

Stayed in April 2025

expensive

the staff was amazing 10/10 thank u very much

Stayed in April 2025

I really liked everything about the hotel. It was quiet, very clean and welcoming. It wasn't the cheapest option but definitely worth it! Would 100% go back there.

The rooms have a very cute, old-fashioned decor which fits very nicely with the vibe of the city. We were welcomed with a small bottle of sparkling wine on arrival alongside candies and they surprised us with a lovely message and sparkling wine on the day of my birthday. Really could not have hoped for more attentive hosts!

Stayed in March 2025

Nothing really, there is only one minor recommendation about having a second bin in the room.

The hotel was cozy, the staff was very helpful, there was a personal touch in everything. In the room, when we arrived we found a very nice pack with bonbons and the drinks in the fridge were complimentary. There was daily cleaning in the room and change of beddings every other day. Breakfast was very carefully selected, everything was high quality. The location was also very nice, we would get to the city center on foot.

Stayed in December 2024

If you’re a light sleeper be aware you can hear the trams at night. Didn’t bother us as not too loud.

Family run hotel, very helpful with transport options,places to see, things to do and restaurant recommendations etc. Room comfortable, has fridge and tea and coffee making facilities. Wifi was good. Location excellent. Easy 15 min walk to Hofburg palace. Tram 49 stops outside the hotel and takes you to the ring road. Looks further away from the centre on a map but is easily walkable. Easy to get to from Westbahnhof train station. Would stay again.

Stayed in December 2024

The only drawback is there was a bit of noise from the trams and the curtains weren't blockout.

We thoroughly loved our stay at this wonderful boutique hotel. From the moment we arrived, Alex went over and above to make sure we had everything we needed. A big thank you to Alex who helped us recover our mobile phone which was left in the taxi on route to the airport. We couldn't have done it without you!! Our standard room was very spacious and comfortable and also included tea, coffee and a kettle. There were even some delicious biscuits on arrival in our room and the drinks in the fridge were free for us too!! The bathroom was very spacious too and the bed was super comfy!! A fabulous location right on the tram and bus lines. Cafes right outside plus supermarkets, bars and restaurants. We walked everywhere....to St Stephens Cathedral, the museums, the shopping malls etc.

Stayed in December 2024

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The location is great, a lot of nice cafés and restaurants around. The room was very nice and clean, the staff kind and helpful.

Stayed in December 2024

It was on the tram route, so the rooms were a little noisy at night. Solo female travellers should be aware that there is no-one manning the reception at night (from 9pm) - this might be a consideration.

Good central location. The staff were very pleasant and helpful. The hotel was clean.

Stayed in December 2024

Good cosy hotel but old building.

Stayed in December 2024

Nothing!

Great location. Very friendly staff. Comfortable room

Stayed in December 2024

Nothing

Wonderful family run hotel with a real personal touch. Great location comfy room and bed and fab breakfast every morning…

Stayed in November 2024

Very good. Lots of choice. Fresh food and besutifully presented

Stayed in November 2024

Nothing.

Hospitable, friendly and helpful staff. Location is great. In front of the tram station. Spacious rooms.

Stayed in November 2024

No tissue box in the room

We liked very much the location near to MQ yet not overrun by tourists. We appreciated the restaurant recommendations received from the staff.

Stayed in November 2024

Nothing

Staff super friendly and helpful. Location in nice part of vienna with loads of cafes/restaurants nearby.

Stayed in November 2024

In order to tolerate the building's heat (it's quite warm, even with the radiator off), I needed the window open, so the trams are bothersome. There's no secondary lock on the door, so housekeeping got to see my tatas.

If you want to stay in the hip neighborhood of Vienna, this is the place for you. Second hand shops, photography exhibits and street art are just steps away, as is a main shopping promenade. The tram is literally out the front door (so ask for a courtyard room if noise is an issue for you), and the metro is 3 blocks away. The bed is quite comfortable and you get ample towels. The first offering of your mini bar is free of charge and comes with water, sparkling juice and a beer. Tea and coffee are available 24/7. On the second floor there's a sitting area with easy chairs if you want to read outside of your room/bed. The staff is eager to help and they'll email you suggested restaurants and events. Go to the schnitzel place just up the street. It's mom and pop, with HUGE portions. One schnitzel late me three meals!

Stayed in November 2024

None, all is best

Location is excellent Nearby have tram and bus station The staff is very friendly and helpful They will provide welcome drink and brief the travel map where to go.

Stayed in November 2024

Lovely little boutique style hotel, family run with lots of Vienna charm. Room was spacious with beautiful windows and views. There was some noise on the weekend nights but earplugs did the trick (they do supply some). Location wise was close to shopping street and a short walk to major attraction. If you want something unique and different to the big chain hotels this is it!

Stayed in October 2024

Room was a bit warm but windows could be opened.

Excellent location. Neubaugasse neighborhood is great- can walk to all destinations. Great local shops, cafes and restaurants. Staff exceptionally helpful. Room faced the street so a bit of street noise at night if windows were open. Liked that the windows did open! Hotel is older but has comfortable character. Would stay here again.

Stayed in October 2024

Perfect experience: nothing to underline

Best check-in ever! Staff very welcoming and friendly. Clean as in the bedroom , as in the common areas. Bedroom cozy and romantic. Every train station and city landmarks are within reach (subway, bus, tramway,…). The neighborhood is lively and full of nice shops, restaurants,… Wien is so relaxing and beautiful: I’m in love!

Stayed in October 2024

Nothing!

Had breakfast only one day, but it was amazing! Eggs cooked to order and everything else you would want for breakfast. Our room was large and comfortable, no complaints. The location at first seemed like it was a little farther out than expected, but once we got there and realized everywhere that we wanted to go was within a reasonable walk, the perception changed. We didn't use the tram but there are multiple tram stops right in front and one block away from the hotel. The location was great!

Stayed in October 2024

Cost

Staff, location, comfort

Stayed in October 2024

Great location, the hosts were very kind

Stayed in October 2024

All good

Location is really good with cafes restaurants right beside you .. tram, underground and bus outside the door. Property is slightly worn in hallways etc but rooms lovely and the welcome and attention from staff is second to none.. great directions and helpful suggestions

Stayed in September 2024