The only things I was missing from the room, were a kettle to boil water, mugs and spoons, but otherwise the room was well-equipped. The bed mattress was also great which enabled me to have quality sleep.

I didn’t have breakfast, but appreciated the option to have one. The staff was very organised and helpful every time I had questions or queries. They spoke English well so it wasn’t a problem that my German was not very good. Overall, the hotel is very pretty, clean and very central. There is a Billa just outside for shopping groceries, and it is only a 5 min walk from both the train/bus stations and the lake. There are also frequent buses to Kaprun (ski slopes) which take 20 minutes.

Stayed in September 2024

Well located in the heart of the city and near the station, good price in summer

Stayed in October 2024

The Kaprun kard was only available from 15:00 on the 1st day of arrival

Exceptionally central location; very cute room; sparkling clean floors. The upholstery on the sofa was a bit "used", but the room was totally worth it. Unfortunately we didn't get time to try the breakfast - I'm sure it'd have been great.

Stayed in August 2024

Super friendly staff, amazing location right in centre of village and close to the lake. Very clean and tidy.

Stayed in September 2024

Room was very small.

Amazing bar and restaurant with a great location.

Stayed in August 2024

Nothing to dislike , great hotel and beautiful amazing staff

Great location and amazing staff . Price was good too , def highly recommend. Parking can be an issue

Stayed in August 2024

The fridge in the room would be nice. The breakfeast could be better.

The summer card is super! Location is super! The hotel itself is nice.

Stayed in June 2024

Very poor breakfast, only one small window in the room so there was little natural light coming in, no fan (I didn't expect AC but a fan would have been great), the bathroom was very small but not a concern to me. While I would be out someone would come in to my room, although I had the "do not disturb sign" on the door, and open the window. And no, I didn't forget to close the window before leaving several times. I find this very disturbing.

I was given a free upgrade. The hotel is right in the town centre. The room was spacious, bed was very comfortable.

Stayed in July 2024

The only issue was the varying temperature of the shower, hot one minute freezing the next

Loved this hotel, loved hearing the history of the hotel from the owners

Stayed in June 2024

only issue was the varying temperature of the shower, sometimes scolding hot, sometimes cold couldnt get it right or would change while showering

Lovely hotel, staff informative reference history of hotel,

Stayed in June 2024

Lovely traditional German hotel. Comfortable room, nice location. Very friendly staff especially the Waiter and Receptionist on arrival, both went out of their way to help. Thank you.

Stayed in May 2024

No tea / coffee making facility in room which is standard everywhere now.

Great central location and lovely old character

Stayed in March 2024

WLAN could always be faster

Location of hotel was excellent for access to transport, lifts shops and bars

Stayed in March 2024

The staff are very attentive, the hotel has a lovely history and is next to the Christmas market. Town centre.

Stayed in December 2023

Sort from breakfast variety all was really good

Very good location, beautiful hotel, maybe a little more variety for breakfast and more hot food such as porridge as it is a cold environment. Our Salzburg hotel provided hot bacon, Austrian sausage and a variety of hot cooked eggs in comparison. Apart from that very good hotel and we really enjoyed the stay

Stayed in December 2023

There is no parking, you have to pay 15 euros to the hotel per day. I was hoping for air conditioning, as the month of July is hot and unstable in Europe and you need an air conditioner.

The location is in the center of Zell am See, everything you need is found on the site and close to the lake, entertainment and various restaurants, in addition to the restaurant and meals inside the hotel and the receptionists were very kind and welcoming to the guests. There were celebrations at the same time that I stayed at the hotel and all the people were cheerful and happy opposite the hotel there are outdoor seating overlooking the market, shopping centers and gifts.

Stayed in July 2023

Internet could be a little better. Went on and off sometimes, did not work by the window.

The employees are very friendly, helpful, always with a smile. The location is very convenient, you can walk everywhere from there. The rooms were cleaned every day. It's nice that the breakfast table is always the same, so you don't have to think about where to sit. The breakfast itself is quite varied.

Stayed in June 2023

The luggage room was a sitting room with no security at all

Location was great next the the main square but it was loud at night as it’s right next to a bar and windows were open due to no air conditioning

Stayed in June 2023

No kettle or fridge in room. Rooms a bit small - but managed ok. Modern Shower was a bit difficult to turn on but got there eventually.

Location, helpful and friendly staff, lift, near railway station, quiet, new. Big thanks to the African male that helped me get my pendant after it fell behind the cabinet in an awkward spot. He certainly went out of his way for me and finally I got it back. It was my lucky charm.

Stayed in May 2023

Bed is a bit soft. That’s about it really, nothing else to change.

Fantastic location in the centre of Zell, 5 mins walk from CityXpress lift. Excellent WiFi, good breakfast, plenty of hot water for the showers. Very helpful staff. Sport Stubel is a nice bar, always busy, worth spending some time in.

Stayed in March 2023

The mattresses are up for renewing. Very soft and with a dip in de middle.

Friendly staff, great location, spacious room., great view into the old town.

Stayed in February 2023

There were no problems during my stay.

I love family owned hotels like this one. The owners do really care about you and make you feel at home. In particular the receprionists are very friendly and professional.

Stayed in September 2022

The breakfast was a little disappointing. There were different types of bread but no croissants or brioche or breakfast pastries.

All guests were allocated a table for breakfast for their stay. Our dog was made extremely welcome. We were given a tourist card which entitled us to free use of boats, trains, buses and cable cars. The situation in the centre was very good. Good and well priced bistro type menu during the day and evening.

Stayed in September 2022

The materass was too soft and a bit old. Despite it was cold especially at night and it has heavily snowed in the surronding mountains the heating was not turned on. I understand it is a cost but the room temperature should be comfortable: one should not wake up in the middle of the night feeling cold.

Spotless clean historical hotel right in the center of Zell am see. Despite being dated the room's decor has his own charme. A cozy vintage wellness is available in the afternoon with a sauna at no extra cost. The receptionists are amazing and always kind and helpful. The atmosphere is nice. Staff often smiles at you. Considered the long stay and the loyalty as a returning customer I was granted a particulary cozy room with a nice view. Considered Zell am see exorbitant prices the rate is good, but not cheap.

Stayed in September 2022