Wagramer Straße 52, 22. Donaustadt, 1220 Vienna, Austria
#346 of 400 hotels in Vienna
Guests' ChoiceBased on 2287 hotel reviews
7.3Cleanliness
7.7
Comfort
7.3
Location
8.3
Facilities
7.0
Staff
8.2
Value for money
7.9
Free Wifi
7.4
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1 and 10. To get the overall score you see, we add up all the review scores we’ve received and divide that total by the number of them. We use a weighted review system, which means the more recent the review, the bigger the impact on the total review score calculation. Guests can also give separate “subscores” in crucial areas like location, cleanliness, staff, comfort, facilities, value, and free Wifi. Note that guests submit their subscores and overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: May 29, 2024
Hassan
EgyptWifi very weak signal.
Location near to VIC.
Stayed in May 2024
Reviewed: May 28, 2024
Gina
NetherlandsBreakfast was very good
Stayed in May 2024
Reviewed: May 28, 2024
Prasad
IndiaUncomfortable cramped rooms
Location Breakfast
Stayed in May 2024
Reviewed: May 27, 2024
Nera
CroatiaI found rooms rather dark and would prefer to have lamps with stronger bulbs.
Breakfast buffet was abundant. All staff is exceptionally kind and helpful.
Stayed in May 2024
Reviewed: May 27, 2024
Andrey
SerbiaI strongly not recommend to visit this place by car and with kids. We were cancelled to get parking reservation (is was importait especially all parkings around hotel we closed due to rennovation and we even didn't get good advice where to search it and it took more than 30min to find a place). Additionally we vere cancelled for the extra bed for our 5 years old son, actually i don't understand why. In the small room was hot (no air conditioner, you need to know it for summer season) and it wasn't quet because active traffic was around thehotel during all night and even in early Sunday morning.
Breakfast
Stayed in May 2024
Reviewed: May 27, 2024
Masego
BotswanaWhen I arrived on Sunday the 19 I found 2 young young men who seemed not very welcoming. The hotel had an early check-in option, which they failed to provide me with, despite giving it to gentleman in front of me. They promised to call me in 10 minutes, which they never did. They walked around as if nothing has happened. . I arrived at the hotel around 10 am, and had to wait in their lobby until 3pm, for check-in
The Tram transport passes in front of their doorstep.
Stayed in May 2024
Reviewed: May 26, 2024
Laura
ItalyShame the parking is not included given the position of the hotel
Great value for money!
Stayed in March 2024
Reviewed: May 25, 2024
Taras
Czech RepublicI did ask for one thing. And one thing only. A quiet room. And was told I'm getting one facing the inner courtyard. Only it turned out that there was a drink dispensing booth in same yard, about 15 meters from my window. With merry and loud conversations and lots of tobacco stink way past my bedtime. And the service entrance was practically under my second story window. Very conscientious staff arriving around 4.30 am and sharing loudly all the fun they had the day before. Three nights with earplugs.
They did let me in after 3 pm. And the breakfast was quite good.
Stayed in May 2024
Reviewed: May 19, 2024
Shyukri
BulgariaBreakfast. Room was loud since it's just near the road with trams and cars. Also it smelled bad.
Location is convenient.
Stayed in May 2024
Reviewed: May 16, 2024
Urbanavičiūtė
LithuaniaEverything was good, however if the outside temperature would be very high, then it would be a problem to sleep at night, because conditioner works very loud and outside is very noisy too, so to open the window wouldn't be an option. Other than that, the room was very clean, bed was quite comfortable as well. So all in all, I have no complaints.
Stayed in May 2024
Reviewed: May 15, 2024
Szabo
RomaniaThe elevator did not work most of the time.
It was a really great deal, close to vienna international cente. Rooms were very very clean. Kind and helpful staff. The breakfast was amazing, they had everything you would want for a good meal.
Stayed in May 2024
Reviewed: May 13, 2024
Tina2501
CroatiaGreat distance from center and tram station. Nearby is a shopping mall with lot of food choice. Reception very helpful and bar working 24/7
Stayed in May 2024
Reviewed: May 8, 2024
Kestutis
LithuaniaCheck in at exactly 3 PM, people gone wild fighting for a key 🙈
Good hotel, small rooms, small beds, good service, location close to shoping mall and many restaurants. They also serve breakfast. Tube station 5 min walk. Would recommend this property for sure.
Stayed in May 2024
Reviewed: May 7, 2024
Vlajax
SerbiaBreakfast was great.
Stayed in May 2024
Reviewed: May 7, 2024
Viliyana
BulgariaNothing I can think of. We were happy with our stay at the Lenas Donau Hotel.
The staff was very helpful and polite. We received a lot of useful information before arrival. The room was very neat and clean, and was serviced on every single day of our stay. The mattress and the pillows were comfortable. The breakfast was nice and there were various options to choose from. The hotel is located very conveniently between two stations of the U-Bahn (Alte Donau and Kagran) and it is very easy to reach the city center. It is also very easy to reach the hotel from the airport, using the airport bus line VAL 3 - on the way to the hotel, the bus stops within 5-10 mins away, and the bus stop to the airport is just in front of the hotel. Overall we had a pleasant experience!
Stayed in May 2024
Reviewed: May 6, 2024
Mayank2410
India-A little communication gaps but it all turned out well. -When the booking was made, the additional charges for baby bed was not mentioned, but then I got a message about additional charges, may be it is good to mention it while making the booking.
-Beautiful room, with a comfortable bed. -A recliner, table and perfect lightning. -Spacious well equiped bathroom. -Courteous and welcoming staff , very helpful. -Reception availale round the clock. -Good breakfast -Perfect location with Tram right outside the front door, and U-tuben at a short walk with a lovely view
Stayed in May 2024
Reviewed: May 2, 2024
Ahmad
AustriaLocation was very good with regards to availability of public transport. The lobby is good size. Internet available all the time throughout the hotel.
Rooms nothing except a bid and a wardrobe. No fridge, very small TV with 6 German channels. The room on ground floor was extremely noisy due to proximity to restaurant. Very poor value for money.
Stayed in April 2024
Reviewed: April 29, 2024
Mattias
EstoniaVery comfortable parking in the yard. Hotel is located near tram and metro stops, good connection to old town, grocery store and McDonald`s across the road. Nice place near the river. Very good with bigger dog(Golden Retriever), carpets on the floor, elevator and side door to the street for going out with dog. Looks better inside than outside, so never judge by the cover :) Breakfast was exceptional, never seen that much choise, even little automatic pancake machine :) Parking and pet costs extra, but it is worth it. We had triple room and we were 2 adults + 1 kid + dog, was totally fine + nice view to the street. We will use it again, really good stop for cartrip with family.
Stayed in April 2024
Reviewed: April 26, 2024
Joszef
HungaryThe TV is not possible to watch from the bed cause a cupboard is in its way. One channel "Pro7" is always cutting off which is the "most useful" channel out of the ~10 channels. There was also a construction site in front of the room on the street and they were working from 2am to 4am.... I was asking not to have a room close to the elevator.. it was the 2nd room in front of the elevator.
its close where i had to work.
Stayed in April 2024
Reviewed: April 24, 2024
Liliia
UkraineLocation- near the Dunay River. Close to metro station.
Stayed in April 2024
Reviewed: April 23, 2024
Nasir
Pakistanprice bit on higher side
I thought price was higher but seems it is new normal in Vienna.
Stayed in April 2024
Reviewed: April 19, 2024
Felicia
SwedenThe cleanliness.
The breakfast choice was diverse. The staff were also helpful.
Stayed in April 2024
Reviewed: April 18, 2024
Christian
AustriaGreat place to stay if you happen to be in Vienna
Stayed in February 2024
Reviewed: April 16, 2024
Giacomo
ItalyGround floor room. I was order a double bed and I was getting a Twin bed. Food is terrible in the restaurant. I found used pills in the room (on the floor) and beds were dirty. Every mornings I got a nice wake up from workers using hammers at 2m from my window. Breakfast is OK but nothing special. Wien is far better to offer.
Position, but also not so good once you live Wien
Stayed in April 2024
Reviewed: April 14, 2024
Kateryna
AustriaSpecial thanks to the staff. Helped me correct my mistake when booking. The room is perfectly clean. the bed is comfortable.
Stayed in April 2024
Las Vegas, US
Paris, France
Oaxaca City, Mexico
Guebwiller, France
Özdere, Turkey
Alcañiz, Spain
Ho Chi Minh City, Vietnam
Gokceada Town, Turkey
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content