Reviews of Lenas Donau Hotel This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!
Wagramer Straße 52, 22. Donaustadt, 1220 Vienna, Austria
#346 of 400 hotels in Vienna
Guests' ChoiceReview Score
Based on 2286 hotel reviews
7.3Score breakdown
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Cleanliness
7.7
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Comfort
7.3
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Location
8.3
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Facilities
7.0
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Staff
8.2
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Value for money
7.9
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Free Wifi
7.4
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Reviewed: December 4, 2023
Annabell
Denmark23 Reviews2 helpful votes3.0“sleepless nights”- • Leisure trip
- • Couple
- • Double Room
- • Stayed 2 nights
we were sleeping in 3rd floor and had sleepless nights. constantly loud music played from one of the cars down in the parking lot until late in the night or from one of the rooms. lots of very young kids running up and down the hallway, playing games. one night the alarm from a car went on for 4 times! we woke up FOUR times because of a car alarm.
Stayed in December 2023
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Reviewed: December 4, 2023
Miloš
Serbia1 review9.0Wonderful- • Business trip
- • Group
- • Standard Twin Room
- • Stayed 2 nights
when booking, it is not clearly indicated that the accommodation is without breakfast
everything is ok
Stayed in November 2023
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Reviewed: December 4, 2023
Zied
Austria12 Reviews5 helpful votes5.0“Good service but bad rooms”- • Business trip
- • Solo traveler
- • Standard Twin Room
- • Stayed 1 night
The bad part was the rooms, I received a first room which was stinky with cigarette smoke !! unbearable ! I requested a second one, it was clean (smokewise), but the windows isolation is poor, the room could not get warm despite the running heater. It was very bad for a freezing winter night ! and I almost got a cold because of it. Dear manager, please find a solution for this, it's very unfortunate, I would have loved my stay at Lenas and come back in the future if this easy to fix problems did not occur !
The staff are good and friendly, the restaurant is also very good. I like the breakfast, as well as the dinner that I ordered.
Stayed in November 2023
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Reviewed: December 3, 2023
Dr
Israel28 Reviews5.0Fair- • Leisure trip
- • Solo traveler
- • Single Room
- • Stayed 1 night
- • Submitted from a mobile device
The long line at the reception any time I passed through - really rolls me back to the beginning of the 90's in the post-Soviet region. The noise isolation should undergo a serious revision as it is impossible to sleep with any noise neutralizer that interrupts the sounds from the outside.
The breakfast, the bed, and the freshness of facilities.
Stayed in December 2023
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Reviewed: December 1, 2023
Aditya
India1 review10Exceptional- • Business trip
- • Solo traveler
- • Standard Twin Room
- • Stayed 5 nights
- • Submitted from a mobile device
The location of the hotel is very good. It is situated very close to mall, river, supermarket and well connected to public transport. The staff of the hotel is also very friendly and helpful.
Stayed in November 2023
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Reviewed: November 26, 2023
Valentina
Albania1 review3 helpful votes1.0Very Poor- • Leisure trip
- • Group
- • Double Room
- • Stayed 1 night
- • Submitted from a mobile device
There was no hot water. The room smelled. The staff wasn't polite.
Location
Stayed in November 2023
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Reviewed: November 26, 2023
Ildikó
Hungary22 Reviews2.0“Poor service compared to the high price and three stars (90.80 EUR).”- • Business trip
- • Family with young children
- • Double Room
- • Stayed 1 night
Crowd at breakfast, no WIFI in the evening, disco nearby still midnight, strong street noise due to weak windows, small 24 inch TV, brittle covering in the room (stone), no hot water (max 30 Celsius).
Breakfast
Stayed in November 2023
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Reviewed: November 24, 2023
Hussein
Saudi Arabia17 Reviews9 helpful votes10“The second time and i like it”- • Leisure trip
- • Travelers with friends
- • Standard Twin Room
- • Stayed 3 nights
- • Submitted from a mobile device
Clean, quiet and comfortable. Good breakfast Friendly staff
Stayed in November 2023
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Reviewed: November 19, 2023
Katerina
North Macedonia12 Reviews3 helpful votes10Exceptional- • Business trip
- • Solo traveler
- • Double Room
- • Stayed 4 nights
- • Submitted from a mobile device
Very clean
Stayed in November 2023
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Reviewed: November 19, 2023
Thomas
Austria9 Reviews3.0“nicde try, but i won't go there again.”- • Business trip
- • Solo traveler
- • Double Room
- • Stayed 1 night
no parking, the bed was somewhat uncomfortable. the worst coffee i ever tasted in europe. the elevator is far too slow ans small, so the waiting time is quite long...
the key worked....
Stayed in November 2023
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Reviewed: November 13, 2023
Tela
United Kingdom5 Reviews1 helpful vote10“Great value”- • Leisure trip
- • Couple
- • Standard Twin Room
- • Stayed 3 nights
- • Submitted from a mobile device
Great value. Good location, tram is outside the hotel, there is also a big shopping center within a few minutes walk. Rooms and bathroom are also very spacious.
Stayed in November 2023
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Reviewed: November 13, 2023
Anton
Ukraine11 Reviews9.0“I like the hotel, always stay there and will come back next time”- • Business trip
- • Family with young children
- • Triple Room
- • Stayed 7 nights
During the visit, the street was under construction. It was a bit of noise and two days of no hot water supply
The personnel of the hotel and the location of the hotel are the main advantages
Stayed in November 2023
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Reviewed: November 11, 2023
Anka
Nigeria3 Reviews10“My Experience”- • Business trip
- • Family with young children
- • Double Room
- • Stayed 7 nights
- • Submitted from a mobile device
I don't know.
Excellent!
Stayed in November 2023
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Reviewed: November 8, 2023
Das
India1 review5.0“Just Okay due to the reasons mentioned above”- • Business trip
- • Group
- • Standard Twin Room
- • Stayed 2 nights
a kettle is required to heat water. At least 12 PM check out should be considered and 1 or 2 PM check in should be allowed. Lastly staff behaviour could be improvised.
No kettle for water heating is an issue. even though I paid for breakfast, it was not shown in the hotel system. Early check-in or late check out needs additional payments, as such 11 am check out and 3 pm check-in is a fraud system.
Stayed in November 2023
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Reviewed: November 8, 2023
Glennmeyerdk
Denmark11 Reviews4 helpful votes2.0“Poor treatment - low standards”- • Leisure trip
- • Solo traveler
- • Standard Twin Room
- • Stayed 9 nights
The bathroom sewer smelled so awful that you couldn't use the toilet, and the smell settled in the room. On day 2, the front desk said they had solved the problem by airing it out. Very un-serious. After 3 days I demanded that they give me another room, their response was that I could but I would have to pay a fee! Very unprofessional.
Stayed in August 2023
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Reviewed: November 4, 2023
Nasim
Pakistan1 review10Exceptional- • Leisure trip
- • Solo traveler
- • Standard Twin Room
- • Stayed 6 nights
- • Submitted from a mobile device
Nothing
Marvellous, good arrangement, discipline
Stayed in October 2023
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Reviewed: November 1, 2023
Marija
Croatia2 Reviews5.0Fair- • Leisure trip
- • Family with young children
- • Triple Room
- • Stayed 3 nights
- • Submitted from a mobile device
The worst mattress ever! Felt like sleeping on woodden boards.
Great breakfast!
Stayed in October 2023
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Reviewed: October 31, 2023
Ali
Germany16 Reviews9.0“Nice place, slightly outside the center”- • Business trip
- • Couple
- • Double Room
- • Stayed 3 nights
The check-in took about 45 minutes for us, as there was a line of people waiting to be processed.
The hotel is convenient to reach, the metro is five-minutes away and the tram stops right outside the door. We arrived in the morning and the staff allowed us to keep our luggage till the check-in time. The room was well-worth the price we paid for our stay with an excellent breakfast buffet.
Stayed in October 2023
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Reviewed: October 30, 2023
Anderson
Brazil19 Reviews1 helpful vote9.0Wonderful- • Leisure trip
- • Family with young children
- • Double Room
- • Stayed 4 nights
- • Submitted from a mobile device
Great location (Kagraner Brücke - access to line 25 of tram), right by McDonald's and a Billa. Walking distance from Westfield Donau Zentrum (two blocks away). Friendly staff and uncomplicated check-in/out. Great value for money. I will definitely bring my whole family next time!
Stayed in October 2023
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Reviewed: October 30, 2023
Lazarina
United Kingdom5 Reviews1 helpful vote4.0Disappointing- • Leisure trip
- • Family with young children
- • Double Room
- • Stayed 1 night
- • Submitted from a mobile device
No fridge,no parking space....
Clean
Stayed in October 2023
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Reviewed: October 29, 2023
Mgeta
Tanzania2 Reviews9.0“It was great time to be there.”- • Business trip
- • Group
- • Double Room
- • Stayed 7 nights
- • Submitted from a mobile device
None
The breakfast was fantastic and the location was great as it was close to one of the biggest shopping center, Donau Centrium
Stayed in September 2023
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Reviewed: October 19, 2023
Linda
Jamaica1 review5.0Fair- • Business trip
- • Solo traveler
- • Standard Twin Room
- • Stayed 6 nights
more breakfast options that incorporate American typebreakfasts
i didnot like my room, the room extended into the room and the beds were too low and the mattress flat.
Stayed in October 2023
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Reviewed: October 16, 2023
Shailesh
India1 review9.0“It was a nice and beautiful experience to stay at your hotel.”- • Business trip
- • Solo traveler
- • Standard Twin Room
- • Stayed 7 nights
Nothing to say about it. Everything was perfect. Instead of like or dislike, I will suggest that please provide the complementary breakfast for the people staying at hotel.
It was a nice and beautiful experience to stay at your hotel. I have not faced any trouble during my stay. The staff was very cooperative and helpful. I found the room was always clean and neat. The outside view from the window of my room was excellent and charming. It was very near to my work location. Thank you very much for all the things.
Stayed in October 2023
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Reviewed: October 13, 2023
Muslim
United Kingdom28 Reviews12 helpful votes9.0“Nice stay in the hotel close to conference center”- • Leisure trip
- • Solo traveler
- • Standard Twin Room
- • Stayed 3 nights
Everything was great. I have not tried breakfast as I was told it would be a buffet breakfast for sixteen Euro and I skipped it. It would be great to have a kettle in the room but I understand there are some restrictions to it.
A very convenient location just 5 stops from the city center by underground and 1 stop from the conference center. A 10-minute walk to the closest Alte Donau U-station across the river. Nice and polite staff. The twin bed room was very clean and attended daily with change of towels and cleaning. The duvets were long enough to cover legs (in many European hotels this is a problem). No ironing board in the room, and the iron can be borrowed from the reception desk.
Stayed in October 2023
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Reviewed: October 13, 2023
Christina
Tanzania1 review5.0“The hotel is well located; good breakfast. Only to improve is the cleanness of the room”- • Business trip
- • Solo traveler
- • Double Room
- • Stayed 6 nights
- • Submitted from a mobile device
Cleanness of the room. Not well cleaned. They only emptied thrushes
Please try to clean up the room thoroughly at least twice a week
Stayed in September 2023
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