very good value for the money! simple hotel, but has everything you need!

Stayed in May 2022

The location and staff was good

Was well presented

Stayed in May 2022

nothing. all went well.

location is great because it is near the mall. it is quiet during the night because the road where it is located is not a busy area.

Stayed in April 2022

Small room, no fridge

location, clean, good service,

Stayed in April 2022

It can be a little bit uncomfortable that the shower (at least in our room) is not in a separate bathroom, but it's a shower cabin in the main room and the cabin door is totally transparent. So if you're not sharing the room with your love it can be embarrassing. I'm not sure if this goes to all rooms or just ours though. Our room didn't have an air conditioner what wasn't a big issue for us in May, but it can be during the summer.

The breakfast is good, the rooms are clean.

Stayed in May 2022

Basic hotel, on a walking distance from the metro station, and with plenty of shops and restaurants in the neighborhood. Room was basic, but clean. The single bed was not really comfortable for me, it was quite small (I'm 1.90m). The room was next to the busy road (Wagramer Straße), so it was a bit noisy, also during the night.

Stayed in April 2022

I miss fridge

Stayed in May 2022

thin walls

free parking space

Stayed in May 2022

Mattress was worn

Great location close to everything - could see the river from my room

Stayed in May 2022

Small hair dryer

Accomodation is as described on booking

Stayed in May 2022

Work ethic is way too low, check in takes at least 15 minutes. Breakfast is just plainly mid.

Stayed in May 2025

I stayed for 6 nights and they didn't change the linen. The room is very small and the bed wasn't very comfortable. The duvet wasn't wide enough. Breakfast had almost no fruits/vegetables. A few same items every day

It was near Alte Donau

Stayed in May 2025

would be great if the room is equipped with a kettle

great location, good price and friendly staff.

Stayed in May 2025

Breakfast wast not worth, first time I see a hotel where the breakfast is not worth paying for it . Very small selection , the eggs look and taste like plastic Ac ? Had an external machine on my room, you press a button to turn it on no remote, it’s so loud that you can’t sleep with it on, or you can’t even chill at your room. I’m on the 4th floor and there is a note on the elevator saying that the emergency button is not working Horrible experience for the money paid

Location is the only good part

Stayed in May 2025

Several TV Channels, much less then before...

Stayed in April 2025

Poor internet connection. I could not work.

Location and price

Stayed in April 2025

Total disaster! I booked a room that looked decent in the photos on Booking, but what I got had absolutely nothing to do with them. The room was small, dirty, and full of cockroaches and ants. When we told the receptionist we wanted a different room, he grabbed the “rooms available” sign from the desk and suddenly claimed there were no more rooms available, even though it was clearly visible before. Instead of fixing the issue, he handed us a bug spray as the solution. Unreal. The floor hadn’t been vacuumed, and there was urine on the toilet seat. Completely unacceptable. To make matters worse, the receptionist was rude and arrogant, acting like we were a problem just for expecting a clean room. I honestly have no idea how this place got 3 stars—it doesn’t deserve even one. Avoid Lenas Donau Hotel if you care about cleanliness, respect, or basic standards.

Nothing

Stayed in April 2025

it s not clean at all, the stuff didn’t come to clean the room, the pillow was horrible, check in sooo late(so much people waiting for check in) we didn’t eat at the hotel (IT S NOT NECESSAR so expensive , it poor and basic omlett egg) go for mc (it s opening at 6 am) and pretty ok

the location is ok, you have mc donald’s in front of the hotel and billa (supermarket)

Stayed in April 2025

Everything about my stay was disappointing. The fire alarm went off due to an accident in the kitchen, adding unnecessary stress. The room I was given looked nothing like the pictures—they clearly use misleading, possibly fake photos online. What I got was old, dirty, and in poor condition. The walls were unpainted, and to my shock, the shower was located outside the bathroom, right next to the bed. The overall experience was horrible, and the customer service (especially from the administration was the worst I’ve encountered). The hotel refused to take any responsibility, and in the end, it was Booking.com that stepped in to offer a credit due to the inconvenience. I do not recommend staying here.

The location

Stayed in April 2025

The only downsides were the absence of power sockets near the bed and no kettle in the room, which would have added more convenience.

I had a wonderful stay at Lenas Donau Hotel. The location is perfect, just in front of a tram stop and about a 10-minute walk to the U1 metro line, which makes getting around Vienna super easy. It is also very close to the Danube River, offering beautiful views and relaxing walks, and just a short distance from the Westfield shopping center, which is great for shopping and dining. Another huge plus is that the airport bus stop is located just in front of the hotel which is super convenient for arrivals. The highlight of my stay was definitely the breakfast, a wide variety and truly one of the most delicious breakfasts I have ever had. Overall, I highly recommend the hotel for its value, location, and excellent breakfast.

Stayed in April 2025

But all were not with same attitude- quite understandable though!

Basic but decent, keeping European standard! Some staff had excellent attitude, especially one Mr David, who never exhibited any irritation while answering a string of questions- a new traveller is expected to have!

Stayed in April 2025

No Parking available

Stayed in April 2025

Nothing

Every single things

Stayed in April 2025

The bill for the stay is obvoiusly with mistake which couse me a problem with my budget reimbercement. Now I can not write to the hotel througnt booking. I need the corrected bill, preferebly in english. This is the only way I could connect you now.

Stayed in March 2025

May be the wifi

"location" - subway is just a short, beautiful walk by the river; tram is right outside hotel; main shopping centre is nearby; super convenient for someone who has to daily visit the Vienna International Centre

Stayed in April 2025