The hotel is rated as 4 stars, but in reality, it barely meets the standards of a 2-star property. For €100 per night, I expected at least a minibar in the room, disposable slippers, or basic toiletries in the bathroom. However, there was only hand soap available, which seemed to be the same one used in the shower. The bathroom door did not close properly, leaving a gap of about 5 cm, which compromised privacy. The location is relatively convenient, with access to public transport and proximity to the city center. However, the noise level at night is quite high due to a train that passes right in front of the hotel. Overall, I would rate the price-quality ratio at around 6.5. I wouldn’t necessarily recommend this hotel, and I will not be returning.

Stayed in April 2025

I didn't like that you can not close the bathroom door corectly it's very strange. And in the room is a smell of dust. I did not like this hotel.

I like the breakfast and the staff

Stayed in March 2025

Everything was fantastic besides the sliding bathroom/toilet door:(

Stayed in April 2025

Nice rooms, good location

Stayed in April 2025

It was a good value for money stay but some of the Staff were quite clueless when it came to asking questions, as they did not understand English. The neighborhood was not that 'safe' (few lights).

The Hotel was 20 minutes away from the City Center by bus. The room and overall decor was attractive.Overall, a good stay.

Stayed in April 2025

Very Friendly and helpful staff, isolation is very good, room is very clean, good location, metro is 5 min from hotel and everything is connected. If your flight is at night the bus is 15 min by walk from hotel (westbanhof station) europlatz.

Stayed in April 2025

A bit far from the centre but there are a lot of ways to move around the city. The breakfast a bit expensive.

The room was great and the stuff friendly. Very good in general. Clean and pretty room. Very chilled back let us leave our bags for the whole day

Stayed in April 2025

The bathroom and toilet doors do not close all the way. There was a small gap which was unpleasant.

The rooms were clean and the staff was very friendly and helpful.

Stayed in March 2025

Pillows

The Location, clean Room

Stayed in March 2025

Bathroom shower didn't have a glass door to close so unfortunately all water spread along the bathroom and flooded a little bit. A small towel in the floor is needed to prevent this. Finally, something strange rather bad was that bathroom and WC shared one sliding door covering one of the two spaces at time. It was something you don't expect to see in a hotel room, so if you don't notice it in the room photos you may be surprised. Not a booking breaker for me though :) Just mentioning it.

We had an excellent stay in the hotel. The room spaces were exactly as shown in the provided pictures and very clean, the hotel was very close to the U4 metro line, served breakfast had many choices to pick and the staff was very friendly. I would choose it again 100%.

Stayed in March 2025

The bathroom door! It was a sliding door which meant the bathroom and toilet couldn’t really be used with privacy at the same time

Team were super friendly and the rooms were very tired and modern! Had the perfect amount of space to unpack a bit. Would recommend.

Stayed in March 2025

Breakfast was not as good as expected. Quite limited choice. Disappointing. Very small portions of fruit and only one choice of rolls. Not a lot of choice of cold meats and cheese. Weird sliding door in the room covering both the shower and toilet didn't afford much privacy as there was a 6cm gap when it was pulled across the toilet and then across the shower room.

Hotel staff were very friendly and helpful. Quite nice eating and bar area. Some good Brauhaus for food and drink within a 10 minute walk of the hotel. U bahn station a couple of minutes walk from the hotel was good for getting in and out of the city.

Stayed in March 2025

The bathroom space was the only downer. The sliding door tended to go right, leaving the shower space always open; and, as the shower did not have a door on its own, the floor got wet even if you tried not to spill a lot of water. Anyways, it was manageable. All in all, it was super clean and equipped, so it wasn’t that bad.

The rooms were spacious and comfortable, with a good size bed, a couple of mirrors that eased getting ready in the morning and clothes-hanging space. The room was equipped with everything you needed for a short trip to Vienna. Breakfast was really good also, and the staff helping during that time were super nice. The check-in process was great, as you could do it prior to your arrival, which in our case was fantastic because we arrived late at night.

Stayed in March 2025

It was close to the train tracks

Rooms were very nice and clean, close to the transportation

Stayed in March 2025

in the shower room there is no door to close the cabin and a lot of water just pouring to the floor and this is a disadvantage and also you cant close the shower room and the toilet together at the same time

the air conditioner works really great this is the first hotel in vienna that i see really good air condtioner and really nice room and in the reception you can eat some chocolates and that was really nice

Stayed in February 2025

Toilet and bathroom were very uncomfortable. Room was very small. Was not wardrobe.

Hotel staff was very friendly and helpful.

Stayed in March 2025

It was nice, clean, easy to get around and the staff was very welcoming!

Stayed in March 2025

The staff were not very welcoming, they just gave us our keys and that was it. No info provided for breakfast/ or offer to inform us on what we can do in the city etc

Very clean and nice, spacious room

Stayed in February 2025

Standard room is a little crammed You need to use keycard every time you get in the elevator

Fantastic location, close to metro, 3 stations away from Karslaplatz (city center) Very good breakfast Excellent money for value

Stayed in March 2025

Drops in water pressure was appalling, it was almost impossible to take a shower.

Stayed in March 2025

Didn’t affect us this time but no fridge in the room would be an issue for longer stays Breakfast is to expensive

The hotel was comfortable with extremely friendly staff, they asked if we wanted towels changed or not to go towards saving water and powers. We opted no and got a free drink token each. Shower had great pressure and temp control Very nice stay

Stayed in March 2025

Room became quite hot and stuffy quite quickly after closing the window, and the shower likes to move around when it’s on meaning the bathroom can get quite wet!

Spacious room - perfect size. Loved the sliding doors from the bathroom to the toilet. Comfy beds and plenty of space to leave and organise my belongings.

Stayed in March 2025

Nothing everything was good.

Modern and comfy

Stayed in February 2025

Location, cleaness, staff

Stayed in February 2025