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  5. Reviews of Leonardo Hotel Vienna City West

Reviews of Leonardo Hotel Vienna City West This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

3-5 Graumanngasse, 15. Rudolfsheim-Fünfhaus, 1150 Vienna, Austria

#173 of 399 hotels in Vienna

Guests' Choice

Review Score

Based on 3190 hotel reviews

8.3

Score breakdown

  • Cleanliness

    8.7

  • Comfort

    8.6

  • Location

    8.2

  • Facilities

    8.3

  • Staff

    8.8

  • Value for money

    8.5

  • Free Wifi

    8.8

Verified guest reviews from real Bookers

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Showing 1051 - 1075

  • Reviewed: June 6, 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Comfort Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    All good for us.

    Stayed in June 2024

  • Reviewed: June 5, 2024

    10
    Excellent
    • Leisure trip
    • Couple
    • Comfort Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Nothing

    Very friendly staff & clean hotel. It was my girlfriend’s birthday. The staff couldn’t do enough for us 10/10

    Stayed in June 2024

  • Reviewed: June 4, 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Comfort Double Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Being woken up by the cleaning service on Saturday morning at 8.30am was surprising (we stayed for 3 nights)

    The room was very clean, with a comfortable bed and lovely staff! We had a great time during our stay ☀️

    Stayed in June 2024

  • Reviewed: June 3, 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Comfort Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    One of the most clean hotels i have ever visited. Respect people who work there. Reception? Cheerful and willing to help you in everything. If i ever visit Vienna again this hotel will be my choice for sure.

    Stayed in May 2024

  • Reviewed: June 2, 2024

    10
    I enjoy staying at this hotel.
    • Leisure trip
    • Solo traveler
    • Comfort Double Room
    • Stayed 4 nights
    • Submitted from a mobile device

    The staff was very friendly. The room was fine. It is the second time I rest at this hotel in Vienna. I hope to come one more time

    Stayed in June 2024

  • Reviewed: June 1, 2024

    10
    Good
    • Leisure trip
    • Family with young children
    • Comfort Double Room
    • Stayed 3 nights
    • Submitted from a mobile device

    All

    Stayed in June 2024

  • Reviewed: June 1, 2024

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Comfort Double Room
    • Stayed 4 nights
    • Submitted from a mobile device

    Dirty and wc door was broken.

    Close to metro station

    Stayed in May 2024

  • Reviewed: May 30, 2024

    10
    Clean bedrooms, powerful shower, pleasant staff
    • Leisure trip
    • Travelers with friends
    • Comfort Twin Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Breakfast was fresh, delicious and there was a great variety.

    Stayed in May 2024

  • Reviewed: May 28, 2024

    10
    It was definitely a good choice
    • Leisure trip
    • Couple
    • Comfort Double Room
    • Stayed 3 nights
    • Submitted from a mobile device

    The hotel has a service with a table, but doesn’t seem to work, we made a request but we got no response

    I am really grateful with the staff, we had a long day when we checked in and the help us with all our request very kindly und friendly. Thank you!!

    Stayed in May 2024

  • Reviewed: May 24, 2024

    10
    Well situated for good price
    • Leisure trip
    • Couple
    • Comfort Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Clean and well equipped room, friendly receptions

    Stayed in May 2024

  • Reviewed: May 23, 2024

    10
    I really recommend this to my friends.
    • Leisure trip
    • Couple
    • Comfort Double Room
    • Stayed 4 nights
    • Submitted from a mobile device

    😙

    Will really enjoy and very near the metro and tram stop

    Stayed in May 2024

  • Reviewed: May 22, 2024

    5.0
    improve service to clients
    • Leisure trip
    • Solo traveler
    • Comfort Double Room
    • Stayed 2 nights

    low service levels

    better staff service and response

    Stayed in April 2024

  • Reviewed: May 21, 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Comfort Double Room
    • Stayed 1 night

    -

    Very clean and modern Hotel. Location was good we walked in to the city centre was not necessary to use public transportation. We could also charge our electric car.

    Stayed in May 2024

  • Reviewed: May 20, 2024

    10
    Exceptional
    • Leisure trip
    • Travelers with friends
    • Comfort Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    The breakfast looked amazing, but for us was quite expensive! But for other can worth it

    Really clean, comfortable beds, friendly staff!

    Stayed in May 2024

  • Reviewed: May 19, 2024

    5.0
    Fair
    • Leisure trip
    • Solo traveler
    • Comfort Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    The location is not the best specially if you are a woman and solo traveller. Both stations close to the hotel are full of alcoholics and junkies. I did not feel very safe The breakfast is a lil bit pricey for what it has

    The hotel is nice for the price, beds are comfy and it has a metro station close.

    Stayed in May 2024

  • Reviewed: May 18, 2024

    5.0
    First and last time
    • Leisure trip
    • Group
    • Comfort Double Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Mattress and pillow not comfortable. Our room in front of the lift and in the same height of train line, too noisy in the morning. Apto 505

    Stayed in May 2024

  • Reviewed: May 17, 2024

    10
    The hotel is perfectly value for money
    • Leisure trip
    • Couple
    • Comfort Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    I fully liked the hotel

    The Rooms are very well maintained. It has all the required facilities, such a TV, Coffee maker writing table and chair set etc. The staffs are nice. They allowed me check in well before

    Stayed in May 2024

  • Reviewed: May 17, 2024

    5.0
    Fair
    • Leisure trip
    • Solo traveler
    • Comfort Double Room
    • Stayed 3 nights
    • Submitted from a mobile device

    The bed mattress was used and uncomfortable, it wasn't a plain surface but rather a valley in the middle. There was also a problem with rescheduling of my booking. It took several days to manage that even though I was willing to pay more for the reservation and rooms were available to book online for that period. I had to call several times the booking department.

    Good location close to public transport

    Stayed in May 2024

  • Reviewed: May 15, 2024

    2.0
    Very Poor
    • Leisure trip
    • Couple
    • Comfort Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    Avoid at all cost! Toilet and shower are next to each other and there is one sliding door which can just close EITHER at one time!! Read: if one Person is taking a shower the the toilet is open to the bedroom and there is NO functioning Ventilation! Don't know what pervert came up with this sick idea! Leonardo hotels never again!

    Avoid at all cost! Toilet and shower are next to each other and there is one sliding door which can Just close EITHER at one time!! Read: if one Person is taking a shower the the toilet is open to the bedroom and there is NO functioning Ventilation! Don't know which pervert came up with this sick idea! Leonardo hotels never again!

    Stayed in May 2024

  • Reviewed: May 12, 2024

    6.0
    Pleasant
    • Leisure trip
    • Solo traveler
    • Comfort Double Room
    • Stayed 4 nights

    The hotel is in an awful building, it is fairly noisy because of the road and train tracks that almost touch the house. The facilities in the room are noisy and have a secondary flow once anyone above uses the toilet. Room was not clean enough in the obvious places, which was disappointing.

    There is a under the house parking and this was the main decision point for my stay. Otherwise, not much to like, as I went for the cheap offer. Internet was fast. I did not eat at the hotel and therefore have not much to comment on. It is a short walk from two U-bahn stations, so this was fairly convenient, however still far from the center.

    Stayed in May 2024

  • Reviewed: May 8, 2024

    10
    It wad perfect, clean, the staff was amazing and breakfast was really good!
    • Leisure trip
    • Couple
    • Comfort Double Room
    • Stayed 4 nights
    • Submitted from a mobile device

    Everything!

    Stayed in March 2024

  • Reviewed: May 6, 2024

    10
    Exceptional
    • Leisure trip
    • Travelers with friends
    • Comfort Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Wi-fi can reception was not that good in our room, but the quality of connection depends on where is your room. If you are closer to the router you won't have any problems. Internet is really good in the lobby if you need it for something specific so it's not that big of a problem.

    The hotel was really nice. Extremely comfortable and clean. The stuff was extra nice. We will be coming back!

    Stayed in April 2024

  • Reviewed: May 4, 2024

    5.0
    There many people in the breakfast area. You are holding your plate and can not find a place to sit.
    • Leisure trip
    • Couple
    • Comfort Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Too many people in the breakfast area. You are holding your plate and can not find a place to sit.

    Location

    Stayed in May 2024

  • Reviewed: May 3, 2024

    10
    Nice hotel with access to the metro station
    • Leisure trip
    • Travelers with friends
    • Comfort Double Room
    • Stayed 4 nights
    • Submitted from a mobile device

    -

    Modern and clean

    Stayed in May 2024

  • Reviewed: April 27, 2024

    10
    Nice hotel.
    • Leisure trip
    • Couple
    • Comfort Double Room
    • Stayed 3 nights
    • Submitted from a mobile device

    No closet - weird shelves - new age hotels No minibar Dust on the shelves.

    Beautiful Rey was there to welcome us, and Kristian answered to all our needs! Despite the weird thing - no closet and some dust at the start, housekeeping was super great during the remaining time of our stay, and everything is super clean. Lighting system great. Location great

    Stayed in April 2024

Showing 1051 - 1075

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