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  5. Reviews of Leonardo Hotel Vienna City West

Reviews of Leonardo Hotel Vienna City West This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

3-5 Graumanngasse, 15. Rudolfsheim-Fünfhaus, 1150 Vienna, Austria

#174 of 397 hotels in Vienna

Guests' Choice

Review Score

Based on 3157 hotel reviews

8.3

Score breakdown

  • Cleanliness

    8.7

  • Comfort

    8.6

  • Location

    8.2

  • Facilities

    8.3

  • Staff

    8.8

  • Value for money

    8.5

  • Free Wifi

    8.8

Verified guest reviews from real Bookers

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Showing 151 - 175

  • Reviewed: September 5, 2024

    9.0
    I had a good stay and the reason why I was in Vienna covered it.
    • Leisure trip
    • Solo traveler
    • Comfort Double Room
    • Stayed 2 nights

    There is nothing to be said.

    It was just right for two nights. It was quiet.

    Stayed in August 2024

  • Reviewed: September 5, 2024

    8.0
    Safe choice
    • Leisure trip
    • Couple
    • Comfort Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Breakfast expensive

    Easy walk into centre. Good underground parking.

    Stayed in August 2024

  • Reviewed: September 5, 2024

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Comfort Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Windows from the hotel room we got were facing square with homeless people sleeping…

    Great location. Just a few steps from metro and tram station. Line U4. Nice stuff. Rooms clean.

    Stayed in August 2024

  • Reviewed: September 3, 2024

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Comfort Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Location is good Rooms are clean

    Stayed in August 2024

  • Reviewed: September 3, 2024

    9.0
    Very enjoyable with good staff and airconditioning (both important!)
    • Leisure trip
    • Solo traveler
    • Comfort Double Room
    • Stayed 6 nights

    Good location (a bit out of the way but with good connections) and friendly staff, nice room, good shower... and (important for the week I was there) - good airconditioning!

    Stayed in September 2024

  • Reviewed: September 2, 2024

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Comfort Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    The bathroom

    Everything was good

    Stayed in September 2024

  • Reviewed: September 2, 2024

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Comfort Double Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Could have been located better but we still had good access to public transportation.

    Clean and comfortable rooms. Nice staff.

    Stayed in August 2024

  • Reviewed: August 31, 2024

    8.0
    This is a good hotel
    • Leisure trip
    • Travelers with friends
    • Comfort Twin Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Nothing

    The bed is comfortable

    Stayed in August 2024

  • Reviewed: August 31, 2024

    8.0
    Good price not ideally situated.
    • Leisure trip
    • Family with young children
    • Comfort Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Felt like a run down area of town

    Breakfast was good and the lady cleaning was exceptional clearing tables in busy environment

    Stayed in August 2024

  • Reviewed: August 30, 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Comfort Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Pillows are pretty horrible. Room was not made up by the time we arrived back from 7.30am - 3pm in afternoon, had to go find new towels for myself from staff.

    Clean room. Amazing buffet breakfast worth getting. Good location just out of main city center.

    Stayed in August 2024

  • Reviewed: August 30, 2024

    9.0
    Good value for money
    • Leisure trip
    • Couple
    • Comfort Double Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Friendly and helpfull staff Well connected to the subway system Parking options Confortable bed

    Stayed in June 2024

  • Reviewed: August 30, 2024

    8.0
    Nice hotel
    • Leisure trip
    • Couple
    • Comfort Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    The wc was in different room than the sink and shower, not practical for guests...our room was very close to the train and bridge, there was some noise...

    Good variety breakfast, lots of options; clean room, comfty beds, good taste decorations.

    Stayed in August 2024

  • Reviewed: August 30, 2024

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Comfort Twin Room
    • Stayed 3 nights
    • Submitted from a mobile device

    - dirty mugs in the room, - water and coffee was not replaced once used up - only one bed made during cleaning - streaming services not available despite being mentioned at the room description - old parking ticket left by previous guests not picked up from under the bed -no instruction for using air conditioning available in the room

    Great breakfasts and pretty interiors Comfortable beds Quiet Hotel located in a nice neighbourhood Polite and helpful front office

    Stayed in August 2024

  • Reviewed: August 28, 2024

    7.0
    Good
    • Family with young children
    • Comfort Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    A 3 star hotel in reality. Corridor badly needing painting, zero insulation between rooms (but okay for exterior), no phone to contact reception (and reception not picking the phone), some lights not working, TV placed in awkward angle on wall, shower poorly designed (excessive splash), bath towel missing on arrival, cleaning ladies opening door and 8:50 and again at 9:20... Clearly a low cost operation.

    Comfortable bed and pillows.

    Stayed in August 2024

  • Reviewed: August 28, 2024

    9.0
    Great experience with a few setbacks
    • Leisure trip
    • Couple
    • Comfort Twin Room
    • Stayed 3 nights
    • Submitted from a mobile device

    The cons are: There is one sliding door for the bathroom and shower, and it doesn't close all the way. There is shampoo & soup all in one, so it is better to bring your own The cleanliness was OK, nothing special. I like sleeping with the windows open, but unfortunately, there is a lot of noise from the tram. But if the window is closed, you don't hear anything.

    The hotel was at a good location, just 15-20 minutes to the center of vienna. The staff was really friendly and welcoming. Great decoration and design, breakfast is also good.

    Stayed in August 2024

  • Reviewed: August 27, 2024

    9.0
    A short stay during a cycling trip along the Danube
    • Leisure trip
    • Family with young children
    • Comfort Twin Room
    • Stayed 2 nights

    Good for a short stay, nothing wrong :)

    The hotel is located outside the city center, but is well-connected, and it is also possible to walk to the center. Not very large, but well-designed rooms, everywhere clean, tasty breakfasts. There were no problems with storing bicycles at the hotel.

    Stayed in June 2024

  • Reviewed: August 25, 2024

    8.0
    Lovely hotel, close to public transports
    • Leisure trip
    • Couple
    • Comfort Double Room
    • Stayed 5 nights
    • Submitted from a mobile device

    The door of the toilet is the same door as the shower, so you can’t close both at the same time. In addition, It doesn't close all the way, a slot remains. Not enough private

    Close to train stations and other public transports

    Stayed in August 2024

  • Reviewed: August 25, 2024

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Comfort Double Room
    • Stayed 3 nights
    • Submitted from a mobile device

    The hotel is very nice, clean, in a very good position near the metro and near a “cheap” car park! the room was nice and clean! We really enjoyed the breakfast and the kindness of the people!

    Stayed in August 2024

  • Reviewed: August 25, 2024

    9.0
    Veey nice hotel, very friendly staff, Recommended in its category.
    • Business trip
    • Family with young children
    • Comfort Double Room
    • Stayed 3 nights

    Shower needs to have a larger glass wall, Water splash to the floor

    Very nice hotel, a bit out of the center but very easy to get with close by underground station. Very nice breakfast, lovely and helpful team. Room was nice, and comfortable.

    Stayed in August 2024

  • Reviewed: August 22, 2024

    8.0
    Great value for money for a city break in Vienna, with comfortable and clean rooms.
    • Leisure trip
    • Couple
    • Comfort Double Room
    • Stayed 5 nights

    The location of the hotel is situated far from a lot of Vienna's attractions. It is very close to the U6 line but the area where the hotel is doesn't have many amenities. It is very walkable to the city centre.

    Very comfortable hotel, great value for money and we enjoyed our stay here during our trip to Vienna. The taxi from the airport was easy and comfortable and all the staff at the hotel were very friendly and helpful.

    Stayed in August 2024

  • Reviewed: August 22, 2024

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Comfort Double Room
    • Stayed 5 nights
    • Submitted from a mobile device

    The Doors to the bathroom are not so good

    Hotel is located really close to the subway station, which is connected to the most important parts of a city. Room was very clean and comfortable. Also the breakfast was excellent. Overall, it was a very pleasent stay in Vienna.

    Stayed in August 2024

  • Reviewed: August 22, 2024

    7.0
    Value for money
    • Leisure trip
    • Solo traveler
    • Comfort Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Check in very late and reception staff told me room not ready now , then I'm waiting more than 2 hours and during the waiting time he made more than 10 check in for all other guests , I think that cause I made it by booking.com he made me late !

    Clean room , Good location Value for money

    Stayed in August 2024

  • Reviewed: August 20, 2024

    7.0
    Quaint room, comfy and good breakfast. Toilet is 50/50
    • Leisure trip
    • Family with young children
    • Comfort Double Room
    • Stayed 3 nights
    • Submitted from a mobile device

    The shower area, it gets flooded and the door for toilet and shower is the same.

    The breakfast, the staff are nice and very accomodating, that it has ac

    Stayed in August 2024

  • Reviewed: August 20, 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Comfort Twin Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Decent breakfast, quiet, good location

    Stayed in August 2024

  • Reviewed: August 20, 2024

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Comfort Double Room
    • Stayed 3 nights
    • Submitted from a mobile device

    We stayed in this hotel for 3 nights, but the service was not good, even though we asked for the room to be cleaned, this didn’t happen.

    The hotel was clean and had good access to the subway. The hotel staff were kind

    Stayed in August 2024

Showing 151 - 175

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