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  5. Reviews of Leonardo Hotel Vienna City West

Reviews of Leonardo Hotel Vienna City West This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

3-5 Graumanngasse, 15. Rudolfsheim-Fünfhaus, 1150 Vienna, Austria

#174 of 397 hotels in Vienna

Guests' Choice

Review Score

Based on 3157 hotel reviews

8.3

Score breakdown

  • Cleanliness

    8.7

  • Comfort

    8.6

  • Location

    8.2

  • Facilities

    8.3

  • Staff

    8.8

  • Value for money

    8.5

  • Free Wifi

    8.8

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Showing 301 - 325

  • Reviewed: April 13, 2024

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Comfort Twin Room
    • Stayed 3 nights
    • Submitted from a mobile device

    The other rooms doors slam and the main door was below us which slammed. So at night it was noisy. We were only there one night so it could have been a one off.

    Very central, clean, comfortable.

    Stayed in April 2024

  • Reviewed: April 12, 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Comfort Double Room
    • Stayed 3 nights
    • Submitted from a mobile device

    The noise of the traffic

    Stayed in March 2024

  • Reviewed: April 12, 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Comfort Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Towel smell like homeless man, Water from barhroom after shower goes everywhere.look at photo. sliding door to the bathroom.

    Quiet rooms.

    Stayed in April 2024

  • Reviewed: April 12, 2024

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Comfort Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    The airconditon of our room was not efficient due to the central system We had to sleep opem window due to heat in the room.

    The location of the hotel was great, only five minuted walk to the metro station and 15-20 minutes away to the city centre. The staff was helpful and friendly. We loved the breakfast, it was worth the money!

    Stayed in April 2024

  • Reviewed: April 11, 2024

    9.0
    I enjoyed it
    • Leisure trip
    • Couple
    • Comfort Double Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Toilet and shower just with one common door, not convenient

    Clean, nice atmosphere

    Stayed in April 2024

  • Reviewed: April 11, 2024

    9.0
    Room met my expectations. Happy with the hotel and the location of it.
    • Leisure trip
    • Family with young children
    • Comfort Twin Room
    • Stayed 4 nights

    No comment.

    I liked everything overall. The room was as expected as in the pictures provided by the hotel. The beds were comfy, and the water in the shower was always nice and hot just like I like it. Overall happy with the room and facilities provided.

    Stayed in March 2024

  • Reviewed: April 9, 2024

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Comfort Double Room
    • Stayed 4 nights
    • Submitted from a mobile device

    Nice Location-4 metro stations away from city centre, a lot of other choices nearby (tram, bus) Decent breakfast ( The same every day, but with a number of choices) Clean room, nice price.

    Stayed in April 2024

  • Reviewed: April 7, 2024

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Comfort Double Room
    • Stayed 3 nights
    • Submitted from a mobile device

    The only thing i did not like was the separation of the bath and the toilet. In my opinion, there is no any meaning of this.

    The location is very convenient for reaching easily, just 5-10 mins by walk, metro & bus stations leading to central part of Vienna & famous city sights. As a vegetarian i didn't book for breakfast, as i usually skip the usual ones offered in hotels, in favour of fresh fruits i buy myself. The Staff at the reception desk was extremely helpful, especially a young lady named Valentina. She was very professional & very well prepared with the FAQs by tourists. Hope she will be properly benefited by the Company Management as she really deserves it. By writing this, i do not want to minimise the efforts & good job done by the other members of the Staff too. Of course, as a Team they all performed very well! Thank you All for the hospitality! And last but not least, this is the second time i use the services of Leonardo Hotels, and in both cases i was very satisfied!

    Stayed in April 2024

  • Reviewed: April 4, 2024

    8.0
    Great new Leonardo hotel in Vienna
    • Leisure trip
    • Family with young children
    • Comfort Double Room
    • Stayed 1 night

    A strange choice was the sliding door for the bathroom which can be see in the pictures but it wasn't a huge problem.

    A decent hotel with a good location in Vienna with decent transport links to the center of the city and tourist attractions such as Schonburnn are very close by. There is an option to store luggage before check-in. Check-in was quick and staff were very helpful and were happy to cater to our request for upgrade to a room with a balcony which was spacious and very nice and clean. The breakfast was great.

    Stayed in March 2024

  • Reviewed: April 4, 2024

    9.0
    Amazing
    • Leisure trip
    • Group
    • Comfort Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    The rooms have toilet and shower area separated which is amazing but the problem is there is a slide door between. So when someone is having a shower, the toilet is not usable because the sliding door does not cover the toilet area.

    The hotel was amazing with everything. There was even a coffee machine in the room and it was so clean. The location is amazing and everything was so close by, we never had a problem with reaching touristic destinations.

    Stayed in March 2024

  • Reviewed: April 2, 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Comfort Twin Room
    • Stayed 2 nights

    Hotel could really use some refurbishment, cleaning was not thorough. The design issues with the bathroom already mentioned here by other guests can be tolerated, but it's pretty ridiculous. No lightbulbs in bedside lamps, no remote for the TV.

    Location is ideal, very easy to go to/from with public transport, city centre is ~10 minutes away with the U-Bahn. Appreciated that we could check in earlier. Good variety and quality at breakfast, the lady in charge was very hospitable. The busy road next to the hotel wasn't a sound issue. Fine for a short stay.

    Stayed in April 2024

  • Reviewed: April 1, 2024

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Comfort Double Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Door to the bathroom.

    A nice place. Clean room. Comfortable bed.

    Stayed in April 2024

  • Reviewed: March 31, 2024

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Comfort Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    The bathroom door that does not close completely and someone that is in the same room can see/hear you.

    Clean, new and comfortable hotel.

    Stayed in March 2024

  • Reviewed: March 31, 2024

    9.0
    Nice stay
    • Leisure trip
    • Couple
    • Comfort Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Nearby train viaduct is very noisy, fortunately hotel has high quality soundproof windows. Central AC/heating is a bit tricky.

    Perfect central location near of West railway station, everything is near. Hotel is amazingly clean with daily service. Room is small but clever arranged with comfortable bed and nice smelling sheets.

    Stayed in March 2024

  • Reviewed: March 30, 2024

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Comfort Double Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Got the room away from the street, but the noise from the metro was still loud. The walls in the room were scratched. The ventilation in the bathroom and the toilet was not working. The hair fan overheated in minutes.

    Great location, metro stations are minutes away. The staff were very friendly. The breakfast was very tasty and good.

    Stayed in March 2024

  • Reviewed: March 30, 2024

    9.0
    Wonderful
    • Leisure trip
    • Solo traveler
    • Comfort Single Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Good location. Very friendly staff

    Stayed in March 2024

  • Reviewed: March 29, 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Comfort Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Doors to bathroom could be closed just partly - in both rooms, we booked.

    Stayed in February 2024

  • Reviewed: March 26, 2024

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Comfort Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Excellent location and extremely quiet. Good breakfast.

    Stayed in March 2024

  • Reviewed: March 26, 2024

    8.0
    It is a value for money hotel.
    • Leisure trip
    • Couple
    • Comfort Double Room
    • Stayed 4 nights
    • Submitted from a mobile device

    Everything was fine.

    Great location. Near to city center and metro lines. Friendly staff.

    Stayed in March 2024

  • Reviewed: March 24, 2024

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Comfort Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Parking price

    Stayed in March 2024

  • Reviewed: March 24, 2024

    8.0
    Very Good
    • Business trip
    • Couple
    • Comfort Double Room
    • Stayed 3 nights
    • Submitted from a mobile device

    The disign of the bathroom is a horror. The water from the shower is everywhere.... The room could have a small fridge. The neighbourhood feels a bit unsafe in the evening /night.

    Good location, close to the underground. Comfortable bed and sheets

    Stayed in March 2024

  • Reviewed: March 23, 2024

    7.0
    Good
    • Leisure trip
    • Group
    • Comfort Double Room
    • Stayed 2 nights

    bad conditioner in room was very hot

    very comfortable bed

    Stayed in February 2024

  • Reviewed: March 23, 2024

    8.0
    Lovely room
    • Leisure trip
    • Couple
    • Comfort Double Room
    • Stayed 3 nights
    • Submitted from a mobile device

    The toilet door (sliding) was not able to be fully closed so it may be uncomfortable for some people

    Amazing value for money, modern layout and decor, very friendly staff with a 24/7 reception. The area was well connected

    Stayed in February 2024

  • Reviewed: March 23, 2024

    9.0
    Great Hotel
    • Leisure trip
    • Family with young children
    • Comfort Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Yhe breakfast was phenomenal. The staff were so friendly

    Stayed in February 2024

  • Reviewed: March 21, 2024

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 2 nights

    Shower corner not covered on his lenght so quite impossible to have the shower without the water beeing in whole bathroom. Not enough space for the clothes in case of longer stay .

    Good breakfast, though coffee could be served also in espresso version. Location easy for public transport as well as walking.

    Stayed in March 2024

Showing 301 - 325

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