I was asked to upload pictures of my ID and myself to Checkin in advance and receive access codes on some website outside booking. Just moments before I arrived to Linz it was rejected because the pictures were blurry. I was traveling the whole day.. Later some SMS Service claimed I was checked in but the website didn't show access codes. Contact options are WhatsApp, 24/7 calls or write emails to an unknown address. I was still traveling almost at the accommodation and didn't prefer waiting any longer. It took 2h after regular stated Checkin before I entered the room. Instructions were very confusing - the outside door has 2 keypads and none of the codes worked until somebody let me in

Liked the area, if there's no fair around it can be quite though outside main attractions of the city Someone was renovating the room next door very early but the interior was okay

Stayed in April 2024

The toaster didn't work

Calm and warm place

Stayed in January 2024

HIGHLY NOT RECCOMEND!!!Was very ugly and uncomfortable to stay here. A lot of dust, dirty furniture and kitchen, the smell of smoke in the bathroom, the floor in the bathroom was not clean and with hair from everywhere (if you know what i mean). It is absolutely not clear why the price is so high. Have stayed in Austria and Germany for the same price and experience was good. Also it was hard to find the hotel and address in the booking and real one was different. It is the church near hotel and the bell was ringing every 15-30 minutes and very loud in 6 a.m. Also the light in the room was very low (what is usually done when the room is not cleaned enough). The light was so low that in the kitchen part we used flashlight. Also 1chair and table. Where 2 person shoud seat for lunch? No soundproofing. Bedsheet was ugly and uncomfortable. Have more photoevidence for above described in case owner wants to check. Was sleeping with open window in winter to have at least some freshness...

Nothing

Stayed in January 2024

It was exceptionally hard to find, as it is a one room flat inside a residential house and I couldn‘t reach someone over the given phonenumber. After 5 minutes in the queue I hung up. The bedsheet had holes and spots. The showerheads looked really dirty. The bathroom smelled of drainage. One lamp was broken. And when I arrived, the radiator was turned on, while the window was open.

Spacious and a small kitchen

Stayed in November 2023

One of the worst experiences ever: it's necessary to check in online in order to get codes to access the building and the apartment. I tried to check in at 11h on the arrival day but their system doesn't work on a mobile browser (the website needs to take a picture of you and, even if my browser is allowed to access the phone camera, their website couldn't take a picture). I wrote them and then started a serious of useless emails (either with the information I already had or asking the wrong documents) and, even if I was supposed to receive the codes by 15.00, it was only after 19.00 and after waiting outside in the rain and calling that they gave me the codes. Besides, the instructions for the front door don't match the actual door, so I only could get inside the building because someone else opened the door.

Stayed in November 2023

Stains on curtains and carpet, no parking spaces even though I specifically asked beforehand if there was parking available; the area isn‘t very nice, weird smell and dodgy at night

Very nice bed!

Stayed in November 2023

There was a lamp missing, but i think it might be that i requested for a darker room.

It was good. The location was a little hard to find, but Austria is to be blamed for it. The room was exactly I asked them to be, dark , muted colors.

Stayed in September 2023

The windows faced a courtyard frequented, especially by the cleaning staff, and beginning 6 am until late there was loud talking and smoking. I actually had to close my windows to keep me room free of the smell and noise. The building facility outside of the room has filthy carpets everywhere. I was never able to use my tv. I like to listen to music and stream Netflix. I contacted the property management service who oversees this rental and was very specific about the problem. They are probably in another country and are not well equipped to really solve certain issues. The modem was missing lights indicating that the tv was not hooked up properly. After 4 nights and several contacts, still, although they said that they would have staff on site look into the problem, nothing ever happened.

The location is excellent. The room was clean and the kitchen well equipped. The bed was comfy.

Stayed in October 2023

The self check in didn't work. So called them and they just kept sending me new codes. My phone was dying and I needed the toilet. Couldn't activate the WiFi as the room hadn't been opened. There was no staff at all to come and help. They said they were sending someone to help but nobody came. I was stranded in a foreign country alone. They then text me saying they were cancelling the booking and would pay up to a certain amount for somewhere else. It was very difficult to find somewhere else at that time then I couldn't get a taxi to the new location and ended up crying in the street. I do not recommend them

Nothing.

Stayed in September 2023

Literally, everything was bad: - The address was incorrect. It took me 40 minutes to find how to get in and the help centre confirmed that the address of the place is wrong. - The window in the apartment was broken. - Slow customer support. I had to wait about 10-15 minutes for them to respond. - The room was dirty. See the pictures attached. - I stated I am there for business. But, there was no iron upon request... - The hotel is heavily overpriced...

The location in the city was proper. The room design was nice. Not far from the tram station.

Stayed in September 2023

Location a bit hidden

Clean, large, near Danube

Stayed in September 2023

Every thing

Stayed in August 2023

Check-in process was complicated and not clear. The instructions how to get inside the building were confusing. No one answered the “24/7” phone…:( Also: the plastic sheet protecting the mat on the bed…

Location. Clean room. Ammenities.

Stayed in August 2023

Hope you like escape the room games because the first time you get into the room feels like that. You have to follow like 10 steps with different passcodes

Fantastic apt! Comfy bed, smart tv, couch, full kitchen! Only thing I missed was a microwave

Stayed in August 2023

Although I had no serious problem with accessing the hotel, I realize some people can be confused with the following: 1) The address on Booking.com is incorrect - the hotel is situated at Schullstrasse 3, not Friedrichstraße 4. 2) At the entrance to the building, there are two door entry systems without labeling which of them is Lime Hotel. It can be also confusing that the code for entering the building is keyXXXX (where XXXX are digits) and there are only digits buttons. I didn't immediately realize that instead of clicking the word "KEY", I have to press the button with the key symbol. 3) I find two room access codes unnecessary. For the first time ever, I had to use a nine-digit code. After that, I only used a four-digit code for all subsequent entrances. I don't understand why the four-digit code cannot be the only one used.

After reading several comments of previous quests about problems with accessing their rooms, I was a little bit worried. However. I read the carefully instructions in the received e-mail and had no serious problems with finding and accessing the hotel (for more see comment in section Negative). The hotel is near the center (ca 5 mins by walking to Hauptplatz), next to the Ars Electronica Centre and Urfahrer Josefskirche. The room was amazing - clean, spacious, with a fan, fridge, and stove. I appreciate an extension cable. Some previous comments mentioned guests´ dissatisfaction with the Josefkirche bells (yes, it beats every 15 minutes, but I liked it). My room´s windows were to Schullstrasse with many trees, so it was like windows to a courtyard. There are only self-check-in and self-check-out. I had no problem with it. When I contacted the hotel service via Booking.com chat, I very quickly received a response.

Stayed in July 2023

Church bells 50 yrds from the room that ring from 5am onwards. They actually play a musical arrangement at 6am. If you're an early riser, great. If not, then even the ear plugs provided won't save your beauty sleep!

Good information, provided early by the operators. Good access to facilities and into town via team. Clean, tidy room and basic necessities provided like coffee, tea.

Stayed in June 2023

Cozy, clean, perfectly equipped

Stayed in June 2023

In this case, limehome Linz Friedrichstraße was not a hotel, but a room in a block of flats. There was no reception and I had to get the access codes over the internet. Very often I pay for just such rooms and hotels that have no reception through Booking.com. So far, for all of them - in Italy, Portugal, Spain and other countries, either the access code was sent to me or a person was waiting for me in front of the flat block at the appointed time. In this case, things were much more complicated. In the beginning, I had to upload a scan of my passport. Then the program had to photograph my face. The photographing itself was elementary. However, I had to change the settings on my phone to allow it to take a picture of me. A person without the appropriate technical training cannot do this. The last was that I had to sign off. Without a special monitor pen, this is a very difficult task. After four or five unsuccessful attempts, I managed to sign out and only then did I get the correct address and the code of the flat. If I knew that I will go through this internet hell, I would have looked for another hotel. I guess other customers also have complained about this program. Booking.com is also to be blamed because it may note on this hotel's website that check-in is very difficult. This will save the Booking.com customers quite a bit of nerves, and they won't be looking for compensation from your company afterwards.

The room was good and very clean.

Stayed in June 2023

The codes to enter the building were complicated. It worked out OK but it could be simpler.

A very stylish studio apartment with kitchenette. we didn't cook but there were pans and utensils to cook a simple meal. The decor was good, there was a sofa and table and chairs, the bathroom was lovely.

Stayed in May 2023

Everything was perfect and beyond expectation. The host was nice, apartment very clean and cosy, cosy beds and very clean sheets and towels. We had a very useful kitchinette, we had great coffee and tees on the table and we also received some Haribo gums on the bed . Self check in.

Stayed in May 2023

I don't know cause they canceled my reservation on the day of my trip for some booking issues. But they were very nice to reimburse my payment.

Stayed in March 2023

I would be happier if we could enter before 3 PM, for example 1PM

Entrance procedure

Stayed in March 2023

A non smoking room, but just smelt like an ashtray. The house workers using motorized leaf blowers to sweep almost nothing in the courtyard at 7 o'clock in the morning!! Don't forgot your mobile phone in your room!! I would have been in real trouble if my friends weren't waiting for me outside!!! No phone to check your code, no way to call anyone, no way to get into room!!!

Services in room....kitchenette, soap, shampoo, tea, etc

Stayed in March 2023

There was a church next to the building so you could hear the bell nonstop, other then that everything was good.

Stayed in March 2023

- It's not easy to find the building -_- It takes time to find the building entrance as it is in inside streets with no signs at all. - The key board for entering the codes for the building and the room doesn't respond fast always. - The liquid soap in the bathroom was extended with water too much that it's not soap anymore -_- I had to use the shower gel on the sink instead. - There is a church next to the building and its bells ring frequently so if your sleep is sensitive like mine, you need ear plugs otherwise you will be awaken too many times during the night. - There is no safe or locked closet/room where you can leave your baggage after checkout. I had to take my handbag with me the whole day after checkout.

- The location is nice, next to the Danube river so pretty convenient for a nice walk + close enough from the city main square. - The room is small but you have everything you need for a short stay. - The room was clean enough.

Stayed in March 2023