Bit old top floor room, with tiny bathroom/toilet, not to much noise insulation, but I liked the atmosphere.

Value for money. Nice staff, good breakfast, charming building from outside in the center very close to train station.

Stayed in January 2025

In sauna, in lounge area was too cold, so it was not comfortable to rest there.

Cool location, price performance super. Rooms are comfortable.

Stayed in February 2025

Charmantes Hotel, Lage top

Stayed in January 2025

Not significant.

Location is perfect if you ski. There is a protected car parking, although it is paid additionally. Breakfast simple but sufficient. Staff very nice and helpful.

Stayed in January 2025

Thin walls. Heard other rooms very much.

The location and the employees.

Stayed in January 2025

The stairs but i can live with that

I thought the staff and owners were so helpful and friendly. The breakfast was really good quality The location for skiing was outstanding

Stayed in January 2025

Door handleds

Located in the center Bad Gastein

Stayed in December 2024

You do get some traffic noise as the hotel is just off the main road. Also, though it might have been an oversight, soft boiled eggs served cold didn’t seem a great idea to us ;)

The hotel is modern and clean. It lies within a short walking distance from the railway station, the Felsentherme and a supermarket. We were upgraded from the attic room to the ground floor one which was nice and spacious. The buffet breakfast was delicious, food was a really good quality. Both the young ladies who seemed to be running the entire hotel on their own were very nice, helpful and efficient.

Stayed in October 2024

Probably about parking that it’s not free.

Price and specially the terrace and location also had a great breakfast

Stayed in September 2024

Good value for money.

Stopped here on our motorbikes, a good welcome and good parking for our bikes. Rooms were good if a little small, breakfast was lovely.

Stayed in September 2024

Very good location. Good value for money

Stayed in September 2024

Not convenient hours to check in.

Stayed in September 2024

Good location in city of Gastein. Possible to use a microwave.

Stayed in August 2024

Great breakfast

Stayed in September 2024

Great emplacement and clean beautiful house .

Stayed in September 2024

Dogs are allowed in the hotel, but not in the restaurant for breakfast. We didn't know that. An exception was made. Thank u for that! Our dog was calm the whole time. At the next table, a toddler screamed for about 1.5 hours non stop.

The hotel and our room were very nice. Our family felt very comfortable. There is a supermarket right next door & in just a few minutes you can be in the center of Bad Gastein.

Stayed in September 2024

No small fridge in the room, no heating but this isn't a must for me. For my wife was cold but we managed it :)

Central location, nice and clean room, nice and helpful staff, private parking (not free).

Stayed in August 2024

-

Nice location, beautiful area. The bed was very comfortable. We also enjoyed the sauna!

Stayed in August 2024

terrible wifi, breakfast could be better

location

Stayed in July 2024

Lovely hotel with great staff and excellent breakfast. It’s a bit of a walk down very steep streets into the older centre part of town but we enjoyed both the walk down and back up along the amazing waterfall.

Stayed in July 2024

We booked a double room but got a twin one which was also smaller because of an attic-style layout. At the end, it was not a big deal as we were only passing through and stayed for one night. Besides, the receptionist explained that it sometimes happens due to a system mix up, so perhaps it's just worth double checking once you book.

The staff was super welcoming and accommodating, we could safely store our bikes, breakfast was excellent and price-to-quality ratio was one of the best I've come across in Austria. There is also a supermarket right across the street.

Stayed in July 2024

There’s nothing to dislike but we would have liked a kettle in the room to make tea/coffee.

Ideally situated 5 minutes walk from the train station, the spa and the cable car. The room was lovely with comfortable bed and faced the cable car. The breakfast was varied and healthy and the staff were very helpful.

Stayed in July 2024

Nothing to mention.

Location,breakfasts, helpfull stuff

Stayed in June 2024

The check-in times and process were not too clear upon making the booking and it turned out there was a lock box, luckily someone was there to help us at the time we arrived. The shower head in our over the bath shower was cracked and sprayed water in all directions when we showered with required a bit of manoeuvring but we made it work. Probably needs replacing. I think it would also be nice to include a 'no cleaning' door sign in the room as we had the cleaner walk into our room on both days we were there whist we were still sleeping. I think it would also be better to have give the option to include /exclude breakfast as we had to pay for it even though we didn't use it.

The location of this property is ideal and convenient with a great view of the mountains. Our room was very light and spacious with good bedding.

Stayed in March 2024