30 Grinzinger Allee, 19. Döbling, 1190 Vienna, Austria
#216 of 397 hotels in Vienna
Guests' ChoiceBased on 658 hotel reviews
8.3Cleanliness
8.6
Comfort
8.5
Location
8.4
Facilities
8.4
Staff
8.6
Value for money
8.8
Free Wifi
8.5
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1 and 10. To get the overall score you see, we add up all the review scores we’ve received and divide that total by the number of them. We use a weighted review system, which means the more recent the review, the bigger the impact on the total review score calculation. Guests can also give separate “subscores” in crucial areas like location, cleanliness, staff, comfort, facilities, value, and free Wifi. Note that guests submit their subscores and overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: February 5, 2024
Liva
LatviaCoffee machine wasn’t working
Self check in and check out
Stayed in February 2024
Reviewed: January 28, 2024
Ariadni
GreeceWe stayed 4 nights and our room wasn’t cleaned once . We had to do it ourselves. Very disappointed
Location was very good near to the station Very nice bathroom with a beautiful window and a lot of sun Everything was great Value for money
Stayed in January 2024
Reviewed: January 16, 2024
Kirils
LatviaPretty far from the city center. Rooms have to be cleaned more thoroughly, there was hair in the shower from previous guests ((
Room was quiet spacious, coffee machine, tea supplies as well as water provided. Few restaurants nearby (one in the same building), easy self check in procedure and smooth communication with personal online
Stayed in January 2024
Reviewed: January 14, 2024
Mariia
UkraineCoffee machine wasn’t clean(
Location) it’s the train stop close to the hotel. 15-20 minutes and you are in the heart of Vienna
Stayed in January 2024
Reviewed: January 9, 2024
Andrew
FranceThere were only 3 hangers in the cupboard. We would have liked more but, because we arrived late, we did not take the time to try and find how to get them.
Everything was as described. There were no surprises upon our arrival. The room was spacious, with a good shower and coffee & tea available. It was close to a tram stop that got us quickly to the city centre.
Stayed in January 2024
Reviewed: January 8, 2024
Vasiljevic
SerbiaClean and comfortable, location is veri good, about 40 min. from centar.
Stayed in January 2024
Reviewed: January 8, 2024
Stefania-emilia
RomaniaThis room was not as well maintained as the first one, we had booked previously another room for another days and then came back. Overall good experience
Comfortable bed, cozy and overall clean, hot water.
Stayed in January 2024
Reviewed: January 6, 2024
Urška
SloveniaWe did not receive a code for the enterence. We received it when we asked through the chat one hour later.
Close to the station and great connection with tram. Nice and clean room.
Stayed in December 2023
Reviewed: January 2, 2024
Z
TurkeyAlthough overall cleaning is good, in detail it should be improved. There were very dusty places in the bathroom. There were some dead flies on the lamp.
The self-check-in process was so easy and all details were provided before it. The process was so smooth. As a family, we stayed one night, but if I will visit Vienna once again, I will probably choose the same place.
Stayed in December 2023
Reviewed: December 26, 2023
Abdul
MaltaTV had a small issue - didn't really work with the remote. But overall everything was great!
Everything was really good and available. Very clean rooms and comfortable beds and clean bathrooms Easy access to metro Sufficient toiletries
Stayed in December 2023
Reviewed: December 22, 2023
Zafer
GermanyGood location, a clean room, perfect price performance.
Stayed in December 2023
Reviewed: December 21, 2023
Farah
GermanyShould be more clean and check for bugs
Good beds
Stayed in November 2023
Reviewed: December 17, 2023
C
PortugalIt is a bit further out from the city, but having the tram #38 made it very manageable. Coffee pods were left, but no idea what the colors represented (regular, decaf, etc). We didn't have time to try the pizza restaurant next door. :(
The self check was flawless. Communication with host was great. Bed comfortable, nice bathroom and quiet area. Close to tram #38 to get you into town.
Stayed in December 2023
Reviewed: December 16, 2023
Jelena
SerbiaNo parking space 😊
Stayed in December 2023
Reviewed: December 6, 2023
Andersson
United Kingdomnothing at all
Spacious room with all the amenities needed
Stayed in December 2023
Reviewed: December 5, 2023
Panait
RomaniaCheck in and check out
Clean
Stayed in December 2023
Reviewed: December 4, 2023
Ioana
RomaniaNo information about parking options (between 9:00AM - 10:00PM parking with payment), no fridge in the room
Quiet area, clean room with very comfortable bed, easy check-in and check-out, very good food on the ground floor of the building (last order until 21:00PM)
Stayed in December 2023
Reviewed: December 3, 2023
Vafa
ItalyRoom 105 - The kettle smelled terrible we could not boil water. Mattereses were sliding in the night and the next rooms noise was inside.
Clean Next to tram
Stayed in November 2023
Reviewed: November 30, 2023
Osama
United KingdomI didn't get the code to enter the property
Superb
Stayed in November 2023
Reviewed: November 5, 2023
Ahmed
GermanyBed was very soft (uncomfortable soft for a 95kg person) and the room was very hot even in November, maybe because of restaurant kitchen below our room!
The modern CheckIn system
Stayed in November 2023
Reviewed: November 3, 2023
Alekna
LithuaniaThe bed was not comfortable (mattress was moving around the bed, too softy). The lift was interesting (started moving before doors closed).
It was easy to check in. Apartments was clean and well prepared. Location was good, easy to reach, next to metro. Also restaurant at the hotel was awesome and personal in restaurant was very kind. Overall I would recommend to stay in this hotel, the price and quality is very good.
Stayed in November 2023
Reviewed: November 2, 2023
Ionut
RomaniaNA
self checkin, restaurant at ground floor with great pizza
Stayed in October 2023
Reviewed: October 31, 2023
Irina
CroatiaVery easy and quick online check-in and check-out online, comfortable bed, clean bathroom
Stayed in October 2023
Reviewed: October 31, 2023
Georgi
Bulgarianot normal reception
not breakfast
Stayed in October 2023
Reviewed: October 30, 2023
Pratik
United Arab EmiratesDistance from Centre
Spacious, clean, self check-in
Stayed in October 2023
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content