Reviews of Am Neutor Hotel Salzburg Zentrum
Neutorstraße 8, Riedenburg, 5020 Salzburg, Austria
#127 of 130 hotels in Salzburg
Guests' ChoiceReview Score
Based on 437 hotel reviews
6.7Score breakdown
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Cleanliness
7.0
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Comfort
6.8
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Location
9.1
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Facilities
6.4
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Staff
7.8
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Value for money
6.8
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Free Wifi
7.8
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Reviewed: August 9, 2023
Rohitabja
India2 Reviews1 helpful vote8.0Very Good- • Leisure trip
- • Couple
- • Comfort Double Room
- • Stayed 5 nights
- • Submitted from a mobile device
Exhaust in the toilet was not working for our room. It would be good if they provide hot water kettle and complimentary tea/coffee sachets in the rooms.
Property is located centrally, good transport option to reach to tourist places and airport. Property was clean and moderate sized room for 2. They have storage/ locker rooms to keep our luggage which is very handy. They even provides umbrellas which was quite helpful during our trip.
Stayed in August 2023
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Reviewed: August 6, 2023
Sudharsanam
India6 Reviews5 helpful votes7.0Good- • Leisure trip
- • Family with young children
- • Comfort Double Room
- • Stayed 3 nights
- • Submitted from a mobile device
Staff one of them exhibited racist behaviour laughing at my Indian name and for me missing some details in the registration f orm. It was absolutely insulting and she denied being indifferent and racist. It was too obvious and the person treated us differently and the Europeans who arrived. We were made to wait till 3pm while others were given rooms immediately they came in. Skin color does matter here!!
Location
Stayed in August 2023
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Reviewed: July 28, 2023
Kathy15
Romania79 Reviews41 helpful votes8.0“Good location”- • Leisure trip
- • Family with young children
- • Comfort Double Room
- • Stayed 1 night
- • Submitted from a mobile device
The check in hour is too strict. They didn't want to do the check-in 10 minutes earlier, even if the room was ready.
The room was nice and clean. The location is very good , close to the city centre. Also easy to arrive at the train station with tram no 1. The staff was friendly.
Stayed in July 2023
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Reviewed: July 23, 2023
Sreejith
United Arab Emirates8 Reviews4 helpful votes7.0“As my primary requirement was just a night stay with better accessibility to public transport, it was okay for me”- • Leisure trip
- • Family with young children
- • Comfort Double Room
- • Stayed 1 night
- • Submitted from a mobile device
Small rooms, not even a bottle of water was provided, and it wasn’t even available at the kiosk
Location - Excellent. very close to the bus stop and frequency is good
Stayed in July 2023
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Reviewed: July 20, 2023
Pascal
Sweden28 Reviews3 helpful votes6.0Pleasant- • Leisure trip
- • Family with young children
- • Comfort Double Room
- • Stayed 1 night
- • Submitted from a mobile device
No AC the room, so it was very hot, the fan in room did not help.
Location was good, just short walk thru the tunnel and then your are in old city center.
Stayed in July 2023
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Reviewed: July 19, 2023
Taotao
China6 Reviews7.0“just fine to the price in Salzburg”- • Leisure trip
- • Family with young children
- • Comfort Double Room
- • Stayed 2 nights
- • Submitted from a mobile device
the drain in bathroom was blocked. The room looks a little old.
The reception was very friendly. Hotel location is very good, nearby the Salzburg castle, very close to the riverside, BILLA market. It has convenient parking lot.
Stayed in July 2023
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Reviewed: July 16, 2023
Abeera
Spain17 Reviews7.0Good- • Leisure trip
- • Family with young children
- • Comfort Double Room
- • Stayed 2 nights
- • Submitted from a mobile device
Not having an air conditioner. Its a basic amenity which should be reminded to guests just like the check in and check out timings are always sent after booking.
The location is excellent and the room has big windows
Stayed in July 2023
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Reviewed: July 15, 2023
Michael
United Kingdom3 Reviews6.0Pleasant- • Leisure trip
- • Family with young children
- • Comfort Double Room
- • Stayed 1 night
- • Submitted from a mobile device
Hotel dated, fittings old and stained carpets
Location good as easy walk to city
Stayed in July 2023
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Reviewed: July 9, 2023
Jthecrow
United States20 Reviews2 helpful votes8.0Very Good- • Leisure trip
- • Family with young children
- • Comfort Double Room
- • Stayed 2 nights
- • Submitted from a mobile device
Clean and comfortable with an excellent breakfast. The location was near the center.
Stayed in July 2023
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Reviewed: July 7, 2023
Meghashyam
India9 Reviews7.0“Salzburg Neutor hotel”- • Leisure trip
- • Family with young children
- • Comfort Double Room
- • Stayed 1 night
- • Submitted from a mobile device
Room condition. Super compact shower cubicle.
Highly cooperative staff. Good breakfast.
Stayed in July 2023
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Reviewed: July 5, 2023
Julius
Czech Republic11 Reviews7.0“Nice little hotel with good breakfast. If the only cleaned the room enough, they would have received more stars.”- • Leisure trip
- • Family with young children
- • Comfort Double Room
- • Stayed 1 night
- • Submitted from a mobile device
the room was not clean
location
Stayed in July 2023
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Reviewed: July 2, 2023
Dayna
United States10 Reviews5 helpful votes6.0Pleasant- • Leisure trip
- • Solo traveler
- • Superior Double Room
- • Stayed 3 nights
For the value of this hotel, the price is very high. There is no air conditioning and the evening restaurant was not open during my stay. The breakfast is also an additional cost and should be included given the price of the room. The hotel is also just on the outskirts of the city, so it's not a far walk to restaurants, but it's still a walk if you want to have dinner.
Clean and quiet.
Stayed in June 2023
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Reviewed: June 26, 2023
Karen
United States1 review6.0Pleasant- • Leisure trip
- • Solo traveler
- • Superior Double Room
- • Stayed 4 nights
Staff at front desk disappeared at times.
Stayed in May 2023
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Reviewed: June 21, 2023
Andriy
Ukraine55 Reviews3 helpful votes8.0Very Good- • Business trip
- • Solo traveler
- • Standard Single Room
- • Stayed 3 nights
Location in a few minutes from the city centre.
Stayed in June 2023
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Reviewed: June 14, 2023
Nigel
Guernsey17 Reviews8.0Very Good- • Leisure trip
- • Couple
- • Comfort Double Room
- • Stayed 5 nights
- • Submitted from a mobile device
No bar available
Great location for the old town 5 minutes walk away
Stayed in June 2023
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Reviewed: June 11, 2023
Divya
Germany7 Reviews1 helpful vote6.0“Not worth the price”- • Leisure trip
- • Family with young children
- • Comfort Double Room
- • Stayed 2 nights
- • Submitted from a mobile device
The cleanliness and maintenance was poor.
Location and staff were good.
Stayed in June 2023
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Reviewed: June 10, 2023
Oya
Germany7 Reviews1 helpful vote7.0“Location is great.”- • Leisure trip
- • Family with young children
- • Comfort Double Room
- • Stayed 2 nights
- • Submitted from a mobile device
the room was old.
location
Stayed in June 2023
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Reviewed: June 10, 2023
Daniela
United States39 Reviews5 helpful votes8.0Very Good- • Leisure trip
- • Couple
- • Comfort Double Room
- • Stayed 1 night
- • Submitted from a mobile device
Waiting time at reception at 3 pm, everybody was told to wait till 3 to get the room, so at 3 it got a little crowded. Very slippery bathtub
Location
Stayed in June 2023
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Reviewed: June 4, 2023
Michael
Australia40 Reviews2 helpful votes8.0“Great location to see Salzburg’s attractions”- • Leisure trip
- • Group
- • Comfort Double Room
- • Stayed 2 nights
There is extremely limited parking which cannot be reserved. Whilst we found parking spaces onsite, we arrived early and were unable to check in so went for a walk. There was obvious confusion as when we came back we were told to move our cars as the spots were not free and we had to relocate to a public parking garage even though We had mentioned when we arrived about the cars. The hotel does provide a discount so the cost is the same as at the hotel but it does provide added difficulty in an unfamiliar city.
The hotel is extremely centrally located to the old town with only a five minute walk to the main attractions and restaurants. . It was quiet and within a three minute walk to a supermarket.
Stayed in May 2023
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Reviewed: May 31, 2023
Abadjiev
Austria23 Reviews8.0“Nice place, perfect location!”- • Business trip
- • Couple
- • Comfort Double Room
- • Stayed 1 night
- • Submitted from a mobile device
Matrass too soft, pillows very soft and uncomfortable.
Perfect location, very calm room, nice service; the matrass and the pillows could be better. Parking very convenient.
Stayed in May 2023
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Reviewed: March 23, 2023
Dusan
Serbia1 review8.0“Excellent cozy hotel for someone looking a shorter and affordable stay in Salzburg.”- • Leisure trip
- • Couple
- • Comfort Double Room
- • Stayed 1 night
Location was very nice and easy walk from the city center. Rooms are quiet and cozy. Staff was very helpful and communicative. :)
Stayed in March 2023
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Reviewed: March 16, 2023
Llanenie
United Kingdom16 Reviews7.0“budget friendly”- • Leisure trip
- • Couple
- • Comfort Double Room
- • Stayed 1 night
- • Submitted from a mobile device
Rooms and facilities are old. its an old hotel.
location quite nice
Stayed in March 2023
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Reviewed: February 24, 2023
Guenther
Austria4 Reviews8.0Very Good- • Leisure trip
- • Couple
- • Comfort Double Room
- • Stayed 2 nights
Location is perfect for downtown walks.
Stayed in December 2022
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Reviewed: January 23, 2023
Mark
Italy19 Reviews1 helpful vote7.0Good- • Leisure trip
- • Family with young children
- • Comfort Double Room
- • Stayed 1 night
- • Submitted from a mobile device
the bathroom was stinky, need to close the door to avoid the smell. Parking were shortage, public parking needs every 3 hours to top up, it was a bit inconvenience.
great location, room was big and warm, reception was very helpful and kind.
Stayed in December 2022
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Reviewed: January 17, 2023
Julie
Thailand13 Reviews4 helpful votes8.0Very Good- • Leisure trip
- • Family with young children
- • Comfort Double Room
- • Stayed 2 nights
- • Submitted from a mobile device
Location
Stayed in December 2022
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