Leopoldstadt, 02. Leopoldstadt, 1020 Vienna, Austria
#357 of 397 hotels in Vienna
Guests' ChoiceBased on 859 hotel reviews
6.2Cleanliness
6.6
Comfort
6.6
Location
8.3
Facilities
6.1
Staff
6.5
Value for money
6.8
Free Wifi
6.8
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1 and 10. To get the overall score you see, we add up all the review scores we’ve received and divide that total by the number of them. We use a weighted review system, which means the more recent the review, the bigger the impact on the total review score calculation. Guests can also give separate “subscores” in crucial areas like location, cleanliness, staff, comfort, facilities, value, and free Wifi. Note that guests submit their subscores and overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: August 2, 2023
Demi
Netherlandsthe shower in the room gave no privacy but for he rest everything was perfecg
good location, friendly staff
Stayed in July 2023
Reviewed: July 30, 2023
Alessandro
FranceRoom very warm despite the open window. No possibility to leave the luggage the last day.
The receptionist was very kind. Cheap price.Wifi well working. Close to the metro and Wien transport.
Stayed in July 2023
Reviewed: July 30, 2023
David-1007
GermanyIt's okay for one or two nights.
Stayed in July 2023
Reviewed: July 26, 2023
Scott
United KingdomThe shower screen and shower head attachment were broken. The rest of the room was fine, but this relatively easy fix had been forgotten about.
Within 7 minutes walk to a metro station and 10 to the front gate of the Prater park, as well as places to eat for a quick bite. Very friendly and helpful man on front desk - spoke English.
Stayed in July 2023
Reviewed: July 26, 2023
Kristina
GermanyThere is a construction work right outside the hotel which made it very hard for us to sleep due to the noise. Otherwise it was a good experience.
Stayed in July 2023
Reviewed: July 17, 2023
Elisabetta
ItalyThe light turn off when you are in the toilet... wc in common, automatic check in but doesn't work good, no reception at all no one there if you have problem , locations OK, no air conditioner, the windows is broken we couldn't can open it. There are road work just near the hotel.....
Stayed in July 2023
Reviewed: July 17, 2023
Lina
GermanyThe loud construction work next to the hotel
Location and easy access
Stayed in July 2023
Reviewed: July 4, 2023
Arif
TurkeyCleanless
Location
Stayed in July 2023
Reviewed: June 29, 2023
Nafisah
United KingdomVery good location near two metro stations, staff were very accommodating and looked after our luggage for several hours after checking out as our train wasn’t until the late evening. Decent room for the price (if a bit small) and good shower.
Stayed in June 2023
Reviewed: June 29, 2023
Mustafa
TurkeySmall bed, room without toilet and carpet, no air condition just electric fan, no sockets near bed.
The location is quite good.
Stayed in June 2023
Reviewed: June 14, 2023
Olivia
United KingdomThe facilities in the listing pictures seemed more updated and better than the reality. The room was sparsely decorated, with only a bed, wardrobe, small shelving unit and a sink and shower. There was no kettle or other tea/coffee making facilities, which should be standard for a hotel nowadays. This should have been more explicit in the listing. The pillows and sheets were very poor quality. There was grime behind the bed (out of sight) and an open bar of milka that had fallen behind the radiator from a previous guest. What was provided was not worth the price, as it was very basic accommodation and did not live up to the pictures. There was also very loud construction on the street which started before 7am on weekdays, disrupting our sleep.
The location was easily accessible to public transport and a reasonable walk to the city centre. The building was quiet and the room and shared bathroom were fairly clean.
Stayed in June 2023
Reviewed: June 8, 2023
Mariam
GeorgiaWe had a room with a shared toiletry which was super uncomfortable, especially at night. Also there was a construction going on right next to our hotel, and it woke us up supper early every morning. The rooms do not have air conditioning which is something to keep in mind because there is not much space and it can get hot very fast.
The staff was amazing! very polite from the beginning till the end. The hotel stairs are very pretty, the whole hotel gives out an old traditional vibes, which was what we wanted to be honest. It was also pretty clean for the price that we paid.
Stayed in June 2023
Reviewed: May 29, 2023
Egle
LithuaniaPublished photos don't reflect reality... It's not hotel, this is a hostel
Location
Stayed in May 2023
Reviewed: May 27, 2023
K
BulgariaThe hotel needs a refreshing renovation. There were no night lights in our room. There is no air conditioning. Some of the rooms have a shared bathroom and toilet. There is construction work nearby and it is sometimes noisy, but this is not the hotel's fault.
The hotel is within walking distance of many of Vienna's attractions. The hygiene is good. Check-in is easy. There are shops and restaurants nearby. A large urban transport hub Praterstern is also very close, from where you can take the metro, tram or bus
Stayed in May 2023
Reviewed: May 26, 2023
Fang2015
Hong KongThe drain of the bathroom is a little bit clogged. House-keeping does not include tidying beds. There is no tooth mug, paper cup is provided instead...And there is no shower gel provided
It is close to U-Bahn. And there are lots of restaurants nearby... The toilet light is too sensitive, it frequently turns on and off. However, the receptionist has followed up this very promptly ...
Stayed in May 2023
Reviewed: May 20, 2023
Pujari
IndiaRooms were small. Lack of adequate plug points.
The location of the hotel. Praterstern is just 50-100m away Staff of hotel prety helpful.
Stayed in May 2023
Reviewed: May 16, 2023
Domenica
FranceThe pictures are a misleading, the room was not the one in the picture. Also, the shared bathroom had a very bad smell :(
Friendly staff. The check-in was quick and practical.
Stayed in May 2023
Reviewed: April 16, 2023
Jonáš
Czech RepublicBehind the bed was some rubbish the room service probably forget to clean. We would also appreciate a presence of a kettle to make some tea or coffee.
Perfect location, very kind receptionist, the room was ok for the money. Good low-cost hotel to spend a few nights.
Stayed in April 2023
Reviewed: April 11, 2023
Ramita
ThailandThe room wasn’t very clean. The colored pillows are quiet old.As well as the carpet.
Close to a big train station in a short walk. Easy check-in and check-out. And we got a big room which is nice.
Stayed in April 2023
Reviewed: March 27, 2023
Anna
HungaryWe were squeezed in a single room with a large single bed by the wall, so one of us had to climb trough another if wanted to get out of the bed.
Clean hotel and great location. Very quiet area during the weekend. Car can be parked in front of the hotel during the weekend.
Stayed in March 2023
Reviewed: March 13, 2023
Swati
GermanyRoom was very very small.
The room was terribly small. There were no glasses in the room. So much noise from the construction work. The bed was also very small.
Stayed in March 2023
Reviewed: March 8, 2023
Andrii
UkraineVery strange shower location inside of the room. Not for all. Actually for us as a couple it was not a problem, but could be the issue for someone else)
Location, easy check-in, design of the stairs:)
Stayed in February 2023
Reviewed: March 7, 2023
Roberto
United KingdomQuite a small basic room. the room they gave me was definitely not as nice as the ones in the pictures and the pillows were super uncomfortable
Bathroom was ok and shower pressure was great. Really nice and helpful staff
Stayed in March 2023
Reviewed: March 2, 2023
Kurti
United KingdomVery small room, no way to control the temperature. The heating was on all the time on a very high setting, even with the window open we couldn't sleep, radiator was right next to our bed.
We got the room for very very cheap considering the location, had every essentials for the night.
Stayed in December 2022
Reviewed: February 21, 2023
Gabriela
Luxembourgthe bathroom light turns on automatically but stays on for a long time after you leave. If you need to go to the bathroom at night, as the bathroom has glass on top, all the light from the bathroom illuminates the room, it is uncomfortable. The bathroom needs to be better cleaned in the shower part, the water took a long time to go down. You need to remove the piece from the bathroom drain and clean it, you could see its dirt.
Stayed in February 2023
Frankfurt, Germany
Le Mesnil-Amelot, France
Ardea, Italy
Matosinhos, Portugal
Trou aux Biches, Mauritius
Saint-Quentin-Fallavier, France
Novaci-Străini, Romania
Cascais, Portugal
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content