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Reviews of Palais-Hotel Erzherzog Johann This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

Sackstraße 3-5, City Center, 8010 Graz, Austria

#35 of 61 hotels in Graz

Guests' Choice

Review Score

Based on 661 hotel reviews

8.3

Score breakdown

  • Cleanliness

    8.7

  • Comfort

    8.6

  • Location

    9.8

  • Facilities

    8.0

  • Staff

    9.1

  • Value for money

    8.3

  • Free Wifi

    8.6

Verified guest reviews from real Bookers

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Showing 76 - 100

  • Reviewed: May 30, 2024

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Classic Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    It was perfect for us

    Full of character- in the heart of town

    Stayed in May 2024

  • Reviewed: May 29, 2024

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    the floors were so noisy!we had small baby so we couldn’t walk at night in the room the wifi was weak, shower is old the room need some art work and decoration

    location was so nice and near to everything it was clean the area for breakfast was so nice

    Stayed in May 2024

  • Reviewed: May 21, 2024

    7.0
    Perfect location
    • Leisure trip
    • Solo traveler
    • Classic Single Room
    • Stayed 1 night
    • Submitted from a mobile device

    Perfect location, beautiful old building.

    Stayed in May 2024

  • Reviewed: May 12, 2024

    9.0
    Very good choince for a day visit in Graz
    • Leisure trip
    • Solo traveler
    • Comfort Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    The locații was fantastic , friendly and helpful staff

    Stayed in May 2024

  • Reviewed: May 9, 2024

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Classic Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Shower in bathtub had leaky panels so entire bathroom was filled with water. The laminate in the room was put on an uneven floor making it very noisy and bouncy to walk on.

    Location and breakfast

    Stayed in May 2024

  • Reviewed: May 3, 2024

    9.0
    Beautiful historic hotel in center of Graz, perfect stay!
    • Leisure trip
    • Couple
    • Classic Double Room
    • Stayed 1 night

    Nothing!

    We had a quaint room and wonderful breakfast the next morning. It was perfect for our short stay.

    Stayed in April 2024

  • Reviewed: April 30, 2024

    8.0
    I would go back again , perfect location , the hotel is a bit old but it’s alright
    • Leisure trip
    • Couple
    • Classic Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing

    Everything , except that I did not have time to go to sauna

    Stayed in April 2024

  • Reviewed: April 30, 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Classic Double Room
    • Stayed 2 nights

    The room we got had a view of a light shaft. Not very pleasant, and too expensive

    Stayed in April 2024

  • Reviewed: April 26, 2024

    9.0
    Wonderful
    • Leisure trip
    • Solo traveler
    • Classic Double Room
    • Stayed 2 nights

    Quite difficult to reach by car

    Stayed in April 2024

  • Reviewed: April 21, 2024

    9.0
    I would go back
    • Leisure trip
    • Family with young children
    • Classic Double Room
    • Stayed 3 nights

    Nothing really

    Lovely quiet room - just what I asked for :D

    Stayed in March 2024

  • Reviewed: April 10, 2024

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Classic Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Staff at the reception did not explain to us how to get the card and pay for parking

    Excellent location, varied breakfast

    Stayed in February 2024

  • Reviewed: April 6, 2024

    9.0
    Great experience all round.
    • Leisure trip
    • Group
    • Classic Double Room
    • Stayed 4 nights

    I can’t think of anything.

    I’m from 🏴󠁧󠁢󠁳󠁣󠁴󠁿. Our rooms were clean, big and luxurious. The staff were superb - friendly and helpful. The hotel was beautiful and the location was so central it was easy to step out and go to the square and nearby cafés and bakeries for breakfast and coffee in seconds. Had a great stay in Graz and the hotel was a huge factor in this.

    Stayed in April 2024

  • Reviewed: April 5, 2024

    9.0
    good location
    • Business trip
    • Solo traveler
    • Classic Single Room
    • Stayed 3 nights
    • Submitted from a mobile device

    -

    location

    Stayed in April 2024

  • Reviewed: April 3, 2024

    8.0
    Enjoyable, old style glamour.
    • Leisure trip
    • Couple
    • Classic Double Room
    • Stayed 2 nights

    Decor was a little tired.

    City Centre location, able to walk to most places.

    Stayed in March 2024

  • Reviewed: April 2, 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Special Offer Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    The room was too small, for that price

    The location, and the building

    Stayed in March 2024

  • Reviewed: March 23, 2024

    8.0
    Very Good
    • Leisure trip
    • Group
    • Classic Double Room
    • Stayed 1 night

    The night bar should be bigger, because we couldn't get any drinks at 22.00, because the bar is so small. It was a pity that hotel guests cannot get a table.

    I loved the old stairs and the whole hotel, the spirit :-) Location is perfect in the center. Parking under the big shop, almost under hotel, very good price.

    Stayed in March 2024

  • Reviewed: March 18, 2024

    9.0
    Great hub for a Graz explorer
    • Leisure trip
    • Solo traveler
    • Classic Single Room
    • Stayed 2 nights
    • Submitted from a mobile device

    The floors were VERY squeaky. I was luckily on the top floor so I’m not sure how much of an issue that may be for others on lower floors. As a solo female traveller, my safety is highly important to me and I appreciate when my rooms have multiple security measures – my room only had a small push-in lock. It was perfectly effective, but a chain may have put my mind at ease more!

    The room was simple but very clean and quiet. I was impressed by the lack of noise despite the hotel’s amazing location right next to Hauptplatz. My view was amazing, I could see the famous clock tower every morning!! Most city hotels have tiny showers due to lack of space but I was pleasantly surprised by the size and water pressure. Breakfast was enjoyable and, as a Brit, I was pleased with the tea station and quality of the tea bags (European hotels often get English Breakfast wrong…) I couldn’t believe how easy it was to get the tram direct from the train station to the hotel’s doorstep. Definitely the place to stay if you are wanting to explore Graz with ease!

    Stayed in March 2024

  • Reviewed: March 14, 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Classic Double Room
    • Stayed 1 night

    Plumbing is understandably old, but the smell emanating from the toilet made the bathroom (and thus the bedroom) experience unpleasant. Had to keep the windows open during the stay.

    Unbeatable location with friendly staff.

    Stayed in December 2023

  • Reviewed: January 30, 2024

    9.0
    Wonderful
    • Leisure trip
    • Solo traveler
    • Classic Single Room
    • Stayed 1 night

    Great Location! It could not be better!

    Stayed in January 2024

  • Reviewed: January 22, 2024

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Comfort Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Amazing location and historic setting - truly unique.

    Stayed in January 2024

  • Reviewed: December 25, 2023

    9.0
    Great location
    • Leisure trip
    • Family with young children
    • Classic Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Heating could be stronger a bit

    Location is spot on

    Stayed in December 2023

  • Reviewed: December 22, 2023

    7.0
    Best location in Graz, but the rooms do not hold up to the rest of the hotel
    • Leisure trip
    • Couple
    • Classic Double Room
    • Stayed 4 nights
    • Submitted from a mobile device

    Unfortunately, the rooms are very dated. While this is it of course partly the vibe of this hotel, creaking floorboards, creaking bedframes, lack of noise insulation on the doors, and details which just aren't thought out (switch for table lamp hidden behind the table, hair dryer opposite the mirror but right next to the bathtub), do not make for the most pleasant stay. On multiple nights we could hear guests coming home and talking loudly in the middle of the night. Also, on two nights, there was no cold water in our room, there was just hot water. However, the staff quickly provided us access to another room to use the shower.

    Great location, inner courtyard nicely flooded with light and lots of plants. The room was pleasantly large, with an anteroom, separate bathroom and toilet. Very nice breakfast buffet, friendly and helpful staff.

    Stayed in December 2023

  • Reviewed: December 19, 2023

    7.0
    Stay here for the location only.
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 4 nights
    • Submitted from a mobile device

    We stayed for 4 nights. They refilled our water bottels and coffee machine capsules on the first day only and never again. Not even after a request. The wooden floor was extremely noisy and bathroom very small for a superior comfort room.

    The lication is perfect

    Stayed in December 2023

  • Reviewed: December 19, 2023

    9.0
    Wonderful
    • Business trip
    • Family with young children
    • Suite
    • Stayed 1 night

    Location is great

    Stayed in December 2023

  • Reviewed: December 16, 2023

    7.0
    A great hotel, but not for business people.
    • Business trip
    • Couple
    • Superior Double Room
    • Stayed 2 nights

    I was travelling on business and my day was ruined by the terrible quality of their internet. The facilities are a total joke -- no online meeting went smoothly...

    This is a wonderful property in the heart of town: suitably old-fashioned and relatively well-maintained.

    Stayed in December 2023

Showing 76 - 100

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