Sackstraße 3-5, City Center, 8010 Graz, Austria
#35 of 61 hotels in Graz
Guests' ChoiceBased on 661 hotel reviews
8.3Cleanliness
8.7
Comfort
8.6
Location
9.8
Facilities
8.0
Staff
9.1
Value for money
8.3
Free Wifi
8.6
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End of dialog contentReviewed: May 30, 2024
Clare
JapanIt was perfect for us
Full of character- in the heart of town
Stayed in May 2024
Reviewed: May 29, 2024
Mona
United Arab Emiratesthe floors were so noisy!we had small baby so we couldn’t walk at night in the room the wifi was weak, shower is old the room need some art work and decoration
location was so nice and near to everything it was clean the area for breakfast was so nice
Stayed in May 2024
Reviewed: May 21, 2024
Per
SwedenPerfect location, beautiful old building.
Stayed in May 2024
Reviewed: May 12, 2024
Anton
AustriaThe locații was fantastic , friendly and helpful staff
Stayed in May 2024
Reviewed: May 9, 2024
Melle
BelgiumShower in bathtub had leaky panels so entire bathroom was filled with water. The laminate in the room was put on an uneven floor making it very noisy and bouncy to walk on.
Location and breakfast
Stayed in May 2024
Reviewed: May 3, 2024
Mary
GermanyNothing!
We had a quaint room and wonderful breakfast the next morning. It was perfect for our short stay.
Stayed in April 2024
Reviewed: April 30, 2024
Yu-cheng
TaiwanNothing
Everything , except that I did not have time to go to sauna
Stayed in April 2024
Reviewed: April 30, 2024
Hendrik
NetherlandsThe room we got had a view of a light shaft. Not very pleasant, and too expensive
Stayed in April 2024
Reviewed: April 26, 2024
John
GermanyQuite difficult to reach by car
Stayed in April 2024
Reviewed: April 21, 2024
Lorna
United KingdomNothing really
Lovely quiet room - just what I asked for :D
Stayed in March 2024
Reviewed: April 10, 2024
Ana
SerbiaStaff at the reception did not explain to us how to get the card and pay for parking
Excellent location, varied breakfast
Stayed in February 2024
Reviewed: April 6, 2024
Stephen
United KingdomI can’t think of anything.
I’m from 🏴. Our rooms were clean, big and luxurious. The staff were superb - friendly and helpful. The hotel was beautiful and the location was so central it was easy to step out and go to the square and nearby cafés and bakeries for breakfast and coffee in seconds. Had a great stay in Graz and the hotel was a huge factor in this.
Stayed in April 2024
Reviewed: April 5, 2024
Ovidiu
Romania-
location
Stayed in April 2024
Reviewed: April 3, 2024
Paul
United KingdomDecor was a little tired.
City Centre location, able to walk to most places.
Stayed in March 2024
Reviewed: April 2, 2024
Ledion
AlbaniaThe room was too small, for that price
The location, and the building
Stayed in March 2024
Reviewed: March 23, 2024
Tamara
SloveniaThe night bar should be bigger, because we couldn't get any drinks at 22.00, because the bar is so small. It was a pity that hotel guests cannot get a table.
I loved the old stairs and the whole hotel, the spirit :-) Location is perfect in the center. Parking under the big shop, almost under hotel, very good price.
Stayed in March 2024
Reviewed: March 18, 2024
Sophie
United KingdomThe floors were VERY squeaky. I was luckily on the top floor so I’m not sure how much of an issue that may be for others on lower floors. As a solo female traveller, my safety is highly important to me and I appreciate when my rooms have multiple security measures – my room only had a small push-in lock. It was perfectly effective, but a chain may have put my mind at ease more!
The room was simple but very clean and quiet. I was impressed by the lack of noise despite the hotel’s amazing location right next to Hauptplatz. My view was amazing, I could see the famous clock tower every morning!! Most city hotels have tiny showers due to lack of space but I was pleasantly surprised by the size and water pressure. Breakfast was enjoyable and, as a Brit, I was pleased with the tea station and quality of the tea bags (European hotels often get English Breakfast wrong…) I couldn’t believe how easy it was to get the tram direct from the train station to the hotel’s doorstep. Definitely the place to stay if you are wanting to explore Graz with ease!
Stayed in March 2024
Reviewed: March 14, 2024
Mindy
United StatesPlumbing is understandably old, but the smell emanating from the toilet made the bathroom (and thus the bedroom) experience unpleasant. Had to keep the windows open during the stay.
Unbeatable location with friendly staff.
Stayed in December 2023
Reviewed: January 30, 2024
Maria
BulgariaGreat Location! It could not be better!
Stayed in January 2024
Reviewed: January 22, 2024
Sheena
MaltaAmazing location and historic setting - truly unique.
Stayed in January 2024
Reviewed: December 25, 2023
Alen
CroatiaHeating could be stronger a bit
Location is spot on
Stayed in December 2023
Reviewed: December 22, 2023
Alexander
GermanyUnfortunately, the rooms are very dated. While this is it of course partly the vibe of this hotel, creaking floorboards, creaking bedframes, lack of noise insulation on the doors, and details which just aren't thought out (switch for table lamp hidden behind the table, hair dryer opposite the mirror but right next to the bathtub), do not make for the most pleasant stay. On multiple nights we could hear guests coming home and talking loudly in the middle of the night. Also, on two nights, there was no cold water in our room, there was just hot water. However, the staff quickly provided us access to another room to use the shower.
Great location, inner courtyard nicely flooded with light and lots of plants. The room was pleasantly large, with an anteroom, separate bathroom and toilet. Very nice breakfast buffet, friendly and helpful staff.
Stayed in December 2023
Reviewed: December 19, 2023
Wilna
South AfricaWe stayed for 4 nights. They refilled our water bottels and coffee machine capsules on the first day only and never again. Not even after a request. The wooden floor was extremely noisy and bathroom very small for a superior comfort room.
The lication is perfect
Stayed in December 2023
Reviewed: December 19, 2023
Dragan
SerbiaLocation is great
Stayed in December 2023
Reviewed: December 16, 2023
Dimitry
NetherlandsI was travelling on business and my day was ruined by the terrible quality of their internet. The facilities are a total joke -- no online meeting went smoothly...
This is a wonderful property in the heart of town: suitably old-fashioned and relatively well-maintained.
Stayed in December 2023
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