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  5. Reviews of Pertschy Palais Hotel

Reviews of Pertschy Palais Hotel This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

Habsburgergasse 5, 01. Innere Stadt, 1010 Vienna, Austria

#264 of 398 hotels in Vienna

Guests' Choice

Review Score

Based on 1208 hotel reviews

8.2

Score breakdown

  • Cleanliness

    8.4

  • Comfort

    8.5

  • Location

    9.7

  • Facilities

    7.9

  • Staff

    8.9

  • Value for money

    8.0

  • Free Wifi

    8.5

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Showing 226 - 250

  • Reviewed: July 26, 2023

    8.0
    Fabulous location near centre of town.
    • Leisure trip
    • Family with young children
    • Classic Double or Twin Room
    • Stayed 3 nights
    • Submitted from a mobile device

    No Air conditioning.

    Excellent location, lovely breakfast and friendly staff.

    Stayed in July 2023

  • Reviewed: July 25, 2023

    8.0
    A featured prime located building in need of high quality refurbishment to make it a 5 star hotel.
    • Leisure trip
    • Group
    • Deluxe Single Room
    • Stayed 1 night

    Air conditioning is a must for such a hotel at such a prime location.

    Location perfect, Breakfast Excellent, specially with very caring staff. Rooms were clean and quite but no air conditioning facility, while having a beautiful classical building in need of high quality refurbishment to make it a 5 star hotel.

    Stayed in July 2023

  • Reviewed: July 24, 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • Family Room
    • Stayed 1 night

    No aircon

    Nice breakfast. Room was clean

    Stayed in July 2023

  • Reviewed: July 24, 2023

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Classic Double or Twin Room
    • Stayed 3 nights

    The location is very good, staff is perfect polite and hospitality is perfect. The comfort of the room a little under of expectation some rooms looking to the outer corridor of building and also in my room do not have climate. Other things is so good breakfast location is perfect.

    Stayed in June 2023

  • Reviewed: July 21, 2023

    9.0
    I like my room location. it was hidden and mysterious.
    • Leisure trip
    • Solo traveler
    • Deluxe Single Room
    • Stayed 1 night
    • Submitted from a mobile device

    The shower would be better.

    The location and the view of my room was excellent.

    Stayed in July 2023

  • Reviewed: July 21, 2023

    7.0
    Good
    • Leisure trip
    • Travelers with friends
    • Classic Double or Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    I stayed also in a 4 star hotel in budapest. That was much better. There is no air condition in a 4 star hotel. Also the bed was not nice. So in the warm weather it is not nice to stay. We also came to the hotel and we had to wait 30 min more our check in was at 14:00 pm and we checked in ar 14:30 pm.

    The room was big enough and it was close to the city centre and the breakfast was really good.

    Stayed in July 2023

  • Reviewed: July 20, 2023

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Family Room
    • Stayed 2 nights
    • Submitted from a mobile device

    The rooms have no Aircon and therefore very warm.

    Great location.

    Stayed in July 2023

  • Reviewed: July 18, 2023

    9.0
    Wonderful
    • Family with young children
    • Family Room
    • Stayed 1 night
    • Submitted from a mobile device

    The friendly staff, cosy atmosphere, delicious breakfast, and fantastic location made it a memorable stay. I would highly recommend this hotel to anyone seeking a comfortable and welcoming accommodation in Vienna . Thank you to the staff for their outstanding hospitality and for making my stay truly memorable.

    Stayed in July 2023

  • Reviewed: July 17, 2023

    9.0
    Happy in Vienna
    • Leisure trip
    • Couple
    • Classic Double or Twin Room
    • Stayed 1 night

    no air-conditioner in our room, but two ventilators made their work :)

    Good place, in the middle of old city. Parking was organised in underground garage close to hotel (8 minutes walk), with good price. Friendly personnel. Interesting old building.

    Stayed in July 2023

  • Reviewed: July 17, 2023

    8.0
    Good stay in Vienna
    • Leisure trip
    • Group
    • Classic Double or Twin Room
    • Stayed 2 nights

    No air conditioning, but it is my fault, I did not pay attention when reserving.

    Location and the breakfast was excellent.

    Stayed in July 2023

  • Reviewed: July 14, 2023

    9.0
    Heritage hotel with helpful staff in a great location
    • Leisure trip
    • Family with young children
    • Classic Double or Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    No air-conditioning due to the age of the building, but there were fans in our room which helped during rhe hot night.

    Beautiful heritage hotel in the middle of Vienna, easy to reach by public transport. Comfortable rooms.furnished in traditional style, nice breakfast choices. The wifi didn't work in our room so the staff upgraded us to a suite.

    Stayed in July 2023

  • Reviewed: July 14, 2023

    7.0
    Probably wouldn’t stay here again if it is summer maybe alright in winter.
    • Leisure trip
    • Solo traveler
    • Deluxe Single Room
    • Stayed 1 night
    • Submitted from a mobile device

    No air conditioning and it was so hot in my room, there was a fan but just pushed hot air around.

    Close to everything.

    Stayed in July 2023

  • Reviewed: July 12, 2023

    9.0
    Fabulous location
    • Leisure trip
    • Couple
    • Classic Double or Twin Room
    • Stayed 4 nights
    • Submitted from a mobile device

    The shower cubicle floor was very slippery it could do with hand grips on wall and non slip base.

    Large room. Excellent position for sightseeing. It was very hot a fan was provided but it wasn't enough to cool the room. Breakfast choice was great.

    Stayed in July 2023

  • Reviewed: July 12, 2023

    9.0
    Wonderful
    • Leisure trip
    • Solo traveler
    • Deluxe Single Room
    • Stayed 3 nights
    • Submitted from a mobile device

    In the morning around 8am cleaning staff stated working, they talked and communicated loudly.

    Super good location! It’s convenient to many sites. Old style design was also good

    Stayed in July 2023

  • Reviewed: July 10, 2023

    7.0
    Good
    • Business trip
    • Solo traveler
    • Classic Double or Twin Room
    • Stayed 5 nights

    If you need to work or use your laptop, there's no chair and shared space you can use your computer.

    It is well located if you want to stay close to the old town's touristic things. The room has a good size.

    Stayed in July 2023

  • Reviewed: July 10, 2023

    9.0
    All very good, breakfast good choice and staff super efficient
    • Leisure trip
    • Couple
    • Classic Double or Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing

    They responded very quickly to emails and any requests

    Stayed in July 2023

  • Reviewed: July 9, 2023

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Classic Double or Twin Room
    • Stayed 2 nights
    • Submitted from a mobile device

    No A/C in rooms

    Location

    Stayed in July 2023

  • Reviewed: July 6, 2023

    7.0
    Good accomodation for good money in perfect location.
    • Leisure trip
    • Family with young children
    • Classic Double or Twin Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Renovation or better care about rooms needed.

    Perfect location.

    Stayed in July 2023

  • Reviewed: July 6, 2023

    7.0
    Ok
    • Leisure trip
    • Solo traveler
    • Deluxe Single Room
    • Stayed 1 night
    • Submitted from a mobile device

    small rooms and old fashion

    great location in city center where you spend good tome by walking

    Stayed in July 2023

  • Reviewed: July 3, 2023

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Classic Double or Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    no air conditioning

    A wonderful hotel in the heart of the city within walking distance to many attractions. The staff is super! There is a coffee machine in the lobby, you can use it around the clock. The breakfast is amazing!

    Stayed in July 2023

  • Reviewed: July 2, 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • Classic Double or Twin Room
    • Stayed 3 nights
    • Submitted from a mobile device

    This hotel could be a gem with a bit more tender loving care.

    Location location location!!! Breakfast wonderful. Staff very friendly and helpful. We were at a room to the courtyard which was quiet.

    Stayed in June 2023

  • Reviewed: June 29, 2023

    7.0
    Good
    • Leisure trip
    • Solo traveler
    • Deluxe Single Room
    • Stayed 1 night
    • Submitted from a mobile device

    there was no air consirion in the room which was disappointing considering the period of the year i stayed…late june:((

    breakfast was nice room it was served also nice

    Stayed in June 2023

  • Reviewed: June 29, 2023

    9.0
    I loved loved loved my stay here and would stay again. The location was amazing in the old part of the city.
    • Leisure trip
    • Travelers with friends
    • Classic Double or Twin Room
    • Stayed 6 nights
    • Submitted from a mobile device

    I can’t say there was anything I didn’t like, but the floor sloped a bit so our beds did too. We looked at the funny side of this. And no, we did not role out!!

    I loved the hotel because it was different. It wasn’t at all what I expected. A bit quirky I suppose, and decor older than I thought but spotlessly clean. There is a lift. The staff were fabulous. As an example, on my last day just minutes before leaving my room to check out, I sent an email to reception asking if they would kindly print out an attached document for me. I wasn’t expecting this to be done immediately and was prepared for a wait but when I arrived in reception it had already been done. I kid you not, not 10 minutes lapsed between sending my email and me arriving in reception to check out. A big thank you for this. I also liked that guests handed key into reception when went out for the day - one less thing to think about and misplace. Very very short walk to shops and restaurants and various visitors attraction. Breakfast was delightful in a lovely little dining room with white tablecloths. There was no restaurant and no tea/coffee making facilities in rooms but guests could help themselves to tea and coffee at any time. I often did this on my way to my room at night. I would recommend this hotel. I would indeed stay here again if I visit Vienna.

    Stayed in June 2023

  • Reviewed: June 28, 2023

    8.0
    Pleasant staff & good place to stay in the heart of Vienna.
    • Leisure trip
    • Couple
    • Classic Double or Twin Room
    • Stayed 7 nights
    • Submitted from a mobile device

    No air conditioner

    Location was great.

    Stayed in June 2023

  • Reviewed: June 24, 2023

    8.0
    Short and sweet - only there for 1 night — clean and right in center of town.
    • Leisure trip
    • Solo traveler
    • Classic Double or Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    No AC in room. They provided a fan, but temperature outside was near 90. We had difficulty sleeping as we are used to AC living in Florida.

    Location and helpful staff. Great shower! Nice large room with modern TV and refrigerator.

    Stayed in June 2023

Showing 226 - 250

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