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  5. Reviews of Pertschy Palais Hotel

Reviews of Pertschy Palais Hotel This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

Habsburgergasse 5, 01. Innere Stadt, 1010 Vienna, Austria

#264 of 397 hotels in Vienna

Guests' Choice

Review Score

Based on 1207 hotel reviews

8.2

Score breakdown

  • Cleanliness

    8.4

  • Comfort

    8.5

  • Location

    9.7

  • Facilities

    7.9

  • Staff

    8.9

  • Value for money

    8.0

  • Free Wifi

    8.5

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Showing 301 - 325

  • Reviewed: January 21, 2023

    9.0
    I would go back anytime
    • Leisure trip
    • Couple
    • Classic Double or Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    Until I knew where the hotel‘s parking garage was, I went crazy and just drove around the roads in the city center with the car. it was very stressful

    Perfect location in the heart of the city center.

    Stayed in December 2022

  • Reviewed: January 18, 2023

    8.0
    I loved the location of this hotel. right snack bang in the middle of Vienna. reasonably priced and a very good value. I
    • Leisure trip
    • Solo traveler
    • Deluxe Single Room
    • Stayed 6 nights
    • Submitted from a mobile device

    corridors were rickety, very noisy courtyard

    location

    Stayed in January 2023

  • Reviewed: January 18, 2023

    9.0
    Wonderful
    • Couple
    • Classic Double or Twin Room
    • Stayed 2 nights
    • Submitted from a mobile device

    All was great

    Please send me invoice for 2 night from 1to 3 november for A & LUPA INTERNATIONAL UL. ANDERSA 21/34 00-159 WARSZAWA POLAND NIP 7010041033 TO office@andlupa.com

    Stayed in November 2022

  • Reviewed: January 16, 2023

    8.0
    Real value for money!
    • Business trip
    • Solo traveler
    • Deluxe Single Room
    • Stayed 4 nights
    • Submitted from a mobile device

    Excellent location, could not be better.

    Stayed in January 2023

  • Reviewed: January 12, 2023

    8.0
    Nice stay, great breakfast
    • Leisure trip
    • Couple
    • Classic Double or Twin Room
    • Stayed 2 nights
    • Submitted from a mobile device

    The location was great, the receptionist at the hotel was really nice, we arrived early and the allowed us to do the check-in at that time. The room was clean, and it has good space. The breakfast super, you have many options sweet and salty things, really good. The wifi could be be better but was ok.

    Stayed in January 2023

  • Reviewed: January 11, 2023

    9.0
    lovely staff! Lady in charge of the breakfast room My room was warm and spacious? Traditional decor which is what I like
    • Leisure trip
    • Solo traveler
    • Deluxe Single Room
    • Stayed 4 nights
    • Submitted from a mobile device

    ////

    so convenient for all the sights and the Christmas markets! 2 minutes from Michaelerplatz! Historic property!

    Stayed in December 2022

  • Reviewed: December 31, 2022

    7.0
    Great location but high cost for the quality of the hotel facilities !
    • Leisure trip
    • Family with young children
    • Family Room
    • Stayed 1 night
    • Submitted from a mobile device

    - The bathroom. It’s built in the corner of the room out of gibson boards which is not sound proof - Hard bed mattress with very flat pillows

    Great location in the heart of the old town Historic building with spacious rooms

    Stayed in December 2022

  • Reviewed: December 31, 2022

    8.0
    very good stay
    • Leisure trip
    • Solo traveler
    • Deluxe Single Room
    • Stayed 1 night
    • Submitted from a mobile device

    nothing actually

    the property is so close to the main street few seconds away the stuff were helpful the breakfast needs a bit upgrade but everything else was well

    Stayed in December 2022

  • Reviewed: December 30, 2022

    7.0
    Not worth the money. Only the place is good.
    • Leisure trip
    • Couple
    • Classic Double or Twin Room
    • Stayed 4 nights

    Reception Albanian guy in the reception was quite rude and discriminative. In front of us he gave a room key to an Austrian man and asked whether the latter will like the room or not so that he can change it in case. When we asked isn't there another room since we didn't want a first floor room, he stated that it is the only room available. Room N117: Room and furniture highly need renovation. For 5 day of stay the room is cleaned only once.

    Perfect place. Near to everything, including top sightseeings. Good breakfast. They gave a good breakfast package since we were leaving early. No kettle at room. There is a coffee machine in the reception, which gives only good something like hot chocolate(cacao) and tea. 2 ladies at the reception were supportive.

    Stayed in December 2022

  • Reviewed: December 23, 2022

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Family Room
    • Stayed 1 night
    • Submitted from a mobile device

    parking at 700 m

    lovely stay

    Stayed in December 2022

  • Reviewed: December 17, 2022

    9.0
    Wonderful
    • Leisure trip
    • Group
    • Classic Double or Twin Room
    • Stayed 1 night

    Cosy, friendly staff, good location

    Stayed in December 2022

  • Reviewed: December 13, 2022

    7.0
    Good
    • Leisure trip
    • Solo traveler
    • Deluxe Single Room
    • Stayed 2 nights
    • Submitted from a mobile device

    The hotel is in a great location for exploring the highlights of Vienna. Wonderful breakfast. The staff was friendly and kind, Clivia was particularly helpful!

    Stayed in December 2022

  • Reviewed: December 13, 2022

    9.0
    Wonderful
    • Leisure trip
    • Travelers with friends
    • Classic Double or Twin Room
    • Stayed 2 nights
    • Submitted from a mobile device

    So far overall is okay

    The hotel location very perfect..just 77 feet to highstreet shopping area in vienna..free flow coffee machine..Mr Sam receptionist is very kind person..

    Stayed in December 2022

  • Reviewed: December 11, 2022

    9.0
    Wonderful
    • Couple
    • Classic Double or Twin Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Bed was a little on the hard side.

    Location was fantastic. Nice large room. Excellent breakfast buffet.

    Stayed in December 2022

  • Reviewed: November 29, 2022

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Classic Double or Twin Room
    • Stayed 3 nights
    • Submitted from a mobile device

    I found the mattress hard and uncomfortable.

    Breakfast was fantastic and the lady who was working on breakfast the mornings we were there was extremely polite and helpful.

    Stayed in November 2022

  • Reviewed: November 19, 2022

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Classic Double or Twin Room
    • Stayed 2 nights
    • Submitted from a mobile device

    It is in the city centre, near Stephan cathedral. The room was spacious and clean. The breakfast is great.

    Stayed in November 2022

  • Reviewed: November 16, 2022

    9.0
    wunderbach
    • Leisure trip
    • Couple
    • Classic Double or Twin Room
    • Stayed 3 nights
    • Submitted from a mobile device

    no sense a single blanket for a couple in na doble bad.

    especial thanks a lot, for ms Clivia. t you too for the young boy who WordPress at night and the two bistrô’s ladys

    Stayed in November 2022

  • Reviewed: November 14, 2022

    8.0
    Very Good
    • Business trip
    • Travelers with friends
    • Classic Double or Twin Room
    • Stayed 7 nights
    • Submitted from a mobile device

    N.a

    I really enjoyed the kindness of the staff, the breakfast and the great location!

    Stayed in November 2022

  • Reviewed: November 10, 2022

    8.0
    Comfortable accommodation of charm in the city center.
    • Leisure trip
    • Solo traveler
    • Classic Double or Twin Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Probably the carpet should be replaced with new one.

    I liked the charm of the old building and the architecture of it.

    Stayed in November 2022

  • Reviewed: November 4, 2022

    7.0
    great location for a very modest price. generous breakfast. if you go to bed at 8 pm ready to start your day at 5 am - t
    • Business trip
    • Solo traveler
    • Classic Double or Twin Room
    • Stayed 2 nights
    • Submitted from a mobile device

    facilities are of 3 star hotel. and it’s very noisy - the internal courtyard is also a parking and a number of load-unload sounds and very loud conversations at 5-6 am ruined my sleep for two nights in a row.

    excellent location and exterior, very cheap for this location. good breakfast included in the price.

    Stayed in November 2022

  • Reviewed: November 2, 2022

    7.0
    The hotel staff needed to be retrained.
    • Leisure trip
    • Couple
    • Classic Double or Twin Room
    • Stayed 3 nights
    • Submitted from a mobile device

    - We just got there to check in and was told by an elder lady there that the elevator was broken and she was sorry that she put us on the 2nd floor. She didn’t offer anyone to help us to drag our suitcases of 22kg each going up 3 floors or at least made an offer to take care of our suitcases there until the elevator is fixed. After 20 minutes we came down for dinner and was told by her that SHE DIDNT KNOW THAT the elevator was already fixed when we checked in. Can you believe this ? - the next day we asked the same lady of a time to pick up a Hop on Hop Off bus and she looked at the schedule and told us it was 7:30 AM. We got there and found out it actually was 9:30 AM. And it was a cold morning waiting for that bus.

    It was in a central location and the breakfasts were great. The staff serving breakfast was warm and welcoming.

    Stayed in October 2022

  • Reviewed: October 30, 2022

    7.0
    Average
    • Leisure trip
    • Solo traveler
    • Deluxe Single Room
    • Stayed 2 nights
    • Submitted from a mobile device

    1) the guy at the reception in the morning wasn’t nice at all although the lady was friendly. 2) no AC, luckily we are already in winter but in summer would be a total disaster. 3) very expensive compared to near hotels in Stephensplatz same category 4) no toiletries or room accessories 5) bathroom is EXTREMELY small and very narrow 6) no bellman, you bring your own luggage

    location + the ladies at the restaurant were super nice

    Stayed in October 2022

  • Reviewed: October 27, 2022

    9.0
    the hotel was in the best location and the staff were lovely. the breakfast was tasty and the option of the coffee tea m
    • Leisure trip
    • Family with young children
    • Family Room
    • Stayed 3 nights
    • Submitted from a mobile device

    the family room was very spacious but the sofa bed which was the extra 2 sleeping spaces was not comfy at all - my 2 girls are teenagers and found it really uncomfortable as a bed to sleep in. there was a lack of extra pillows too- only 1 per person.

    the location was superb. it couldn’t have been better to walk around Vienna and the hotel is 2 minutes walk from the main pedestrianised shopping area as well as many of the amazing sights.

    Stayed in October 2022

  • Reviewed: October 19, 2022

    8.0
    Very Good
    • Solo traveler
    • Deluxe Single Room
    • Stayed 2 nights
    • Submitted from a mobile device

    The location, the staff, the breakfast and the atmosphere was great.

    Stayed in October 2022

  • Reviewed: October 15, 2022

    9.0
    Night at a castle
    • Leisure trip
    • Couple
    • Classic Double or Twin Room
    • Stayed 1 night

    bed too soft

    breakfast was super delicious

    Stayed in October 2022

Showing 301 - 325

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