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Reviews of Hotel Planai by Alpeffect Hotels This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

Coburgstraße 53, 8970 Schladming, Austria

#45 of 56 hotels in Schladming

Guests' Choice

Review Score

Based on 65 hotel reviews

8.1

Score breakdown

  • Cleanliness

    8.5

  • Comfort

    8.5

  • Location

    9.7

  • Facilities

    8.0

  • Staff

    8.5

  • Value for money

    8.2

  • Free Wifi

    8.9

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: January 25, 2025

    9.0
    Excellent stay, will be returning next year, only let down was poor wifi but staff were aware and it’s due an upgrade
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 7 nights
    • Submitted from a mobile device

    Poor WiFi

    Location, cleanliness, facilities, breakfast

    Stayed in January 2025

  • Reviewed: January 6, 2025

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Double Room + 2 Adults
    • Stayed 3 nights

    Unpleasant smell in the connecting hall to haus 3. Limited number of parking spaces in the garage.

    Excelent location for skiing, friendly and helpful staff in the restaurant, good breakfast and dinner, clean and good maintained rooms, heated ski room for ski gear.

    Stayed in December 2024

  • Reviewed: January 4, 2025

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Double Room + 2 Children
    • Stayed 3 nights
    • Submitted from a mobile device

    A bit not comfortable to get from house 3 to main house. If garage parking not available, outdoor parking is 100m away from the hotel. Taking baggage to the room, out of the room isn't comformable, but maybe it depends on the room. Reception doesn't work 24h.

    Great location to ski lift. Very warm room, it was cleaned every day. Good choise of food at breakfast and dinner, very good house wine) Very good and friendly hotel staff.

    Stayed in December 2024

  • Reviewed: October 19, 2024

    8.0
    Perfect for skiers and bikers.
    • Leisure trip
    • Group
    • Double Room
    • Stayed 3 nights

    Quite a big bulding, need to walk through different corridors in/out to reach your room. But still manageable. Definitely not sufficient parking slot under the hotel.

    Right next door to the cable car, in the middle of the city. Busy hotel with many rooms, probably always almost fully booked. Comfortable and clean rooms, good breakfast. Perfect if you want to stay close to the ski slopes / bike trails.

    Stayed in August 2024

  • Reviewed: September 1, 2024

    9.0
    Great, we will come again.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Beds could be better.

    Great location and price performance.

    Stayed in August 2024

  • Reviewed: August 24, 2024

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Double Room + 2 Children
    • Stayed 2 nights
    • Submitted from a mobile device

    Would be great if there was a small refrigerator in the room

    Location, facilities, summer card

    Stayed in August 2024

  • Reviewed: August 18, 2024

    8.0
    Very Good
    • Business trip
    • Family with young children
    • Double Room + 2 Children
    • Stayed 4 nights

    No air-condition in the rooms. It would be also nice to have small fridge in the room.

    WE had a half board and all the food was very good.

    Stayed in July 2024

  • Reviewed: July 26, 2024

    9.0
    Super accomodation with good price
    • Leisure trip
    • Family with young children
    • Double Room + 2 Children
    • Stayed 5 nights
    • Submitted from a mobile device

    Little bit confucion onto reveption Low EN knowleage Soo many bubbles into beer and other alcohol low cost Swedesh table compare year before

    Location Price/power what you have Pool, sauna, free soft alcohol

    Stayed in July 2024

  • Reviewed: June 11, 2024

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Double Room + 2 Children
    • Stayed 3 nights

    only a small outdoor pool without indoor pool or gym

    Very convenient location, delicious food option, clean large of room, helpful staff.

    Stayed in June 2024

  • Reviewed: June 10, 2024

    9.0
    Great reception, great view, good breakfast but horrible smokers room smell
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    The room smelt of old smokers, pretty nasty smell there. You have to pay for parking

    View onto the mountains. Breakfast was really really good. Reception (Michael from Denmark) was outstanding - friendly and super helpful.

    Stayed in June 2024

  • Reviewed: February 22, 2024

    9.0
    Top ski resorts
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 4 nights

    The food in the hotel was excellent, the spa center was good with a panoramic view

    Stayed in January 2024

  • Reviewed: February 16, 2024

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Double Room + 1 child
    • Stayed 4 nights

    Nothing - we were very happy with our stay

    Location is perfect - right by the lift, check-in and check-out was the fastest we ever had, has parking, rooms are very spacious with modern bathrooms and very good shower. Food is adequate for the price - breakfasts are varied, standard hotel fare, dinners could be more fun

    Stayed in February 2024

  • Reviewed: January 29, 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 4 nights

    The opening hours of the restaurant for the breakfirst are too short (just until 9:30) and the staff closes the restaurant sharp on the clock.

    The location of the hotel is great.

    Stayed in January 2024

  • Reviewed: January 14, 2024

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 4 nights
    • Submitted from a mobile device

    Optimal location for skiers in the center of Schladming. Helpful staff, tasty breakfast.

    Stayed in January 2024

  • Reviewed: August 24, 2023

    7.0
    Good location but a bit expensive considering limited services and amenities
    • Leisure trip
    • Family with young children
    • Double Room + 1 child
    • Stayed 2 nights

    While their rooms had king sized beds, instead of a single king sized mattress, they provided 2 single bed mattresses kept side by side without any topper. I found it a bit uncomfortable. Pillows were also very uncomfortable and way too thin. Apart from that amenities were very limited for the price. For example, no room service. Also, if you want an ice bucket or cutlery or glasses, you will have to collect them from the bar. No electric kettle or complimentary tea bags/coffee pods in the room. I have travelled to different parts of the world and even the most basic hotel rooms that cost less than 1/10th the price of this hotel room provide these complimentary services. Swimming pool was tiny and if there is one group of 5-6 people already in there, you won't feel like going in as it would feel overcrowded. We enjoyed our stay but considering the price, I felt the hotel was not a good value for money

    Location is perfect. Right next to the cable car that can take you to the top and you get a complimentary Sommercard if you travel between May and November (check the official website for more details) if you book any hotel in this area. The rooms were spacious and we had booked 2 rooms, they gave us connecting rooms which was even more fun for the kids. The grocery store is also right under the hotel so that was very convenient. Except for one person, rest of the staff we interacted with was polite and knowledgeable

    Stayed in July 2023

  • Reviewed: August 16, 2023

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Double Room + 1 child
    • Stayed 2 nights

    There is no lunch in the "all-inclusive" not even an option to eat a lunch in the hotel.

    The breakfast and you can pack yourself a lunch, free drinks all day for reasonable amount of money. Great stuff and great location if with a little kid.

    Stayed in August 2023

  • Reviewed: July 17, 2023

    9.0
    Perfect location, nice hotel
    • Leisure trip
    • Family with young children
    • Double Room + 2 Children
    • Stayed 5 nights

    - there is no minibar in the room, so it is not possible to store anything in the fridge - parking in underground garages for a fee of EUR 9/night

    The hotel is well located - directly across the street from the cable car to Planai (a card included in the price, that allows you to have one up/down ride free of charge in the surrounding resorts per day), a supermarket right in the hotel building, approx. 100 m from the hotel pedestrian zone with restaurants and shops. We had quite spacious room for 2 adults and 2childre with one doublebed and two bunk beds. The food is perfect - breakfast is the same every day, but the offer was wide enough. As part of the half board, it is possible to pack a snack for a day trip (+ there is a soup at noon and afternoon coffee in the hotel, but we did not try). Dinner rich, all food was perfect. Drinks are included in the price (wine, beer, soft drinks - you can tap everything yourself in the restaurant, or ask for other drinks at the bar). There is a small pool on the inner terrace of the hotel - if there aren't too many people, you can do a few laps in it, otherwise it's more just for cooling off after a hike. All staff were very helpful. Parking is possible in underground garages, but for 9 EUR per day.

    Stayed in July 2023

  • Reviewed: July 10, 2023

    7.0
    Good
    • Leisure trip
    • Group
    • Double Room + 1 Adult
    • Stayed 2 nights
    • Submitted from a mobile device

    Room was very smal for the price paid.

    Friendly staff, nice SPA area

    Stayed in July 2023

  • Reviewed: July 3, 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Family Room
    • Stayed 5 nights

    I booked full board (there is also all inclusive option which includes drinks), expecting 3 meals, but none of these include lunch! You only get basic breakfast and great dinner. How is that possible that there is no lunch in all inclusive? The very definition of full board/all inclusive is that it includes all 3 meals in the day. Instead there were only cookies and coffee after 15.30, along with soup at noon, so we had to improvise lunches during the stay. I'd really like to know more about this.

    The location is great (even though Schladming itself is not that big so most locations are good), you get Sommer Card which holds a big value, clean rooms and hotel.

    Stayed in July 2023

  • Reviewed: June 22, 2023

    8.0
    It was good 😊 Staff and service was excellent 😊
    • Leisure trip
    • Family with young children
    • Double Room + 1 child
    • Stayed 2 nights
    • Submitted from a mobile device

    The room carpet is dirty. I saw some bug 🐞

    Near to everything :)

    Stayed in June 2023

  • Reviewed: June 22, 2023

    9.0
    tolles Hotel, Top Lage,
    • Leisure trip
    • Travelers with friends
    • Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    -

    Lage optimal

    Stayed in June 2023

  • Reviewed: February 8, 2023

    7.0
    great location, new pillows needed and two per person. also mattress too hard
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 3 nights
    • Submitted from a mobile device

    lumpy pillow on the bed and only one pillow. hard mattress.

    location and friendly staff

    Stayed in February 2023

  • Reviewed: September 19, 2022

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 5 nights
    • Submitted from a mobile device

    wlan

    Das All inclusive

    Stayed in September 2022

  • Reviewed: April 5, 2025

    4.0
    Not so good as descripted.
    • Leisure trip
    • Family with young children
    • Double Room + 1 child
    • Stayed 1 night
    • Submitted from a mobile device

    Breakfast was disapointment. Maybe it is better at high season but we felt that we paid high season price for room. My opinion is overpriced place with expensive parking and very medium level breakfast. Room okay

    Stayed in April 2025

Showing 1 - 25

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