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  5. Reviews of Hotel Plattenhof

Reviews of Hotel Plattenhof This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

Tannberg 293, 6764 Lech am Arlberg, Austria

#47 of 56 hotels in Lech am Arlberg

Guests' Choice

Review Score

Based on 50 hotel reviews

8.2

Score breakdown

  • Cleanliness

    8.8

  • Comfort

    8.8

  • Location

    8.4

  • Facilities

    7.8

  • Staff

    8.9

  • Value for money

    7.4

  • Free Wifi

    8.0

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: January 24, 2025

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 5 nights
    • Submitted from a mobile device

    The location is a quick walk to town. I left my skis at a locker in town.

    Stayed in January 2025

  • Reviewed: April 1, 2024

    7.0
    Very friendly warm hotel staff. Food was very good and location is great
    • Leisure trip
    • Couple
    • Junior Suite with Balcony
    • Stayed 5 nights
    • Submitted from a mobile device

    Location is very good, short walk to a drag lift or ski shuttle bus stops right outside the hotel

    Stayed in February 2024

  • Reviewed: March 18, 2024

    7.0
    Very pleasant, wonderful staff but expected a bit more for the price.
    • With a pet
    • Leisure trip
    • Family with young children
    • Junior Suite with Balcony
    • Stayed 5 nights
    • Submitted from a mobile device

    I think in general the food could have been a bit better, also a kettle or coffee machine in the room would have gone a long way.

    Service was great. Everything was clean and the staff was very friendly and accommodating.

    Stayed in March 2024

  • Reviewed: January 23, 2024

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 4 nights
    • Submitted from a mobile device

    Pillows to soft

    Food

    Stayed in January 2024

  • Reviewed: March 8, 2023

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Junior Suite with Balcony
    • Stayed 7 nights
    • Submitted from a mobile device

    Douche in bad was beetje krap en laag.

    De service

    Stayed in March 2023

  • Reviewed: March 4, 2023

    8.0
    it was lovely to be with such hard working and friendly staff. would definitely come back again.
    • Leisure trip
    • Family with young children
    • Comfort Double Room
    • Stayed 7 nights
    • Submitted from a mobile device

    beds too hard. bathroom lighting in our one was really too poor. pillows too soft and no other options.

    nice location. good layout. good facilities. lovely staff. spa was very comprehensive. bar staff fantastic as was our evening dinner waiter. courteous and fun.

    Stayed in March 2023

  • Reviewed: February 12, 2023

    9.0
    Very nice family run hotel in a very good location just a few minutes stroll from the center of the village. We had a gr
    • Leisure trip
    • Family with young children
    • Two-Bedroom Suite
    • Stayed 7 nights
    • Submitted from a mobile device

    The storage room/ boot room was occasionally crowded during “ peak “ time.

    The location is perfect in the sunny side of the picturesque village, the free ski shuttle bus stops at the hotel door and you could ski back . The staff is amazing starting with Martin and his team at the front desk, the people in the restaurant and the bar. The rooms are comfortable and clean, the common areas inside and outside are cosy and the overall ambiance very welcoming.The breakfast was very delicious.

    Stayed in February 2023

  • Reviewed: January 20, 2023

    9.0
    Very nice hotel
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 6 nights
    • Submitted from a mobile device

    Good location, skibus next to door. Good Food, great lunch included :)

    Stayed in January 2023

  • Reviewed: April 19, 2022

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Junior Suite with Balcony
    • Stayed 7 nights
    • Submitted from a mobile device

    v comfortable and quiet - great spa and pool

    Stayed in March 2022

  • Reviewed: January 17, 2025

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Two-Bedroom Suite
    • Stayed 5 nights
    • Submitted from a mobile device

    The staff were very helpful

    Stayed in January 2025

  • Reviewed: January 11, 2025

    10
    A warm, welcoming stay with exceptional staff, delicious food, and a cozy atmosphere.
    • Leisure trip
    • Travelers with friends
    • Economy Double Room
    • Stayed 7 nights
    • Submitted from a mobile device

    We experienced an exceptional stay at Hotel Plattenhof. Particularly the staff, who were exceptionally friendly, polite, and forthcoming. Their warm and accommodating demeanor created a familiar and welcoming feeling throughout our stay. It was clear that they went above and beyond to ensure guests felt comfortable and well cared for, which made a lasting impression. The food was another highlight, offering excellent quality. Dining was a true pleasure at Hotel Plattenhof. Firstly due to quality and secondly due to the exceptionally attentive service. The atmosphere of the property was equally noteworthy, blending comfort and charm in a way that made it feel like a home away from home. Altogether, the combination of friendly staff, great food, and inviting ambiance created a wonderful experience we cannot recommend the hotel more and will be sure to book another stay.

    Stayed in January 2025

  • Reviewed: April 1, 2024

    5.0
    Good hotel, lacking execution.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 5 nights

    The hotel is starting to show its age. Also, the staff is super friendly, but they drop the bar regarding execution. I booked half board, and when we went down for dinner, the waiter argued with saying that we didn't book half board. I had to go to the front desk to argue with them and show them my booking so they would tell the waiter to serve us dinner. Also, when i checked out, I saw and extra 95 euro charge on my bill. It was a guest check from another room that was added to my account. I had to argue with them so they would take it off my tab.

    The breakfast variety was great. The hotel was super flexible with the check-out time, given that nobody was checking into our room after we left. The room was spacious, and the bathroom had an excellent bathtub.

    Stayed in March 2024

  • Reviewed: January 25, 2024

    10
    Amazing hotel great food
    • Leisure trip
    • Travelers with friends
    • Single Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Nothing

    Rooms were modern clean Breakfast was good however the kitchen for omelettes and ordered food opens at 8am and breakfast 7.30 which wasn’t ideal sometimes. Food was excellent We really enjoyed the evening meals The mini bar which was complimentary was a lovely touch thank you

    Stayed in January 2024

  • Reviewed: January 16, 2024

    10
    Excellent stay for the second time, look forward to our next visit
    • Leisure trip
    • Group
    • Comfort Double Room
    • Stayed 4 nights
    • Submitted from a mobile device

    Nothing

    Location, staff, meals, ambience

    Stayed in January 2024

  • Reviewed: March 20, 2023

    10
    Fabulous hotel with really good, friendly staff
    • Leisure trip
    • Travelers with friends
    • Comfort Double Room
    • Stayed 4 nights
    • Submitted from a mobile device

    Nothing. A short walk down into town, so not right in the centre, but this is not a problem. There is a bus if you want, but it's only 5 minutes anyway.

    Lovely hotel with great staff in all departments. We will be back!

    Stayed in March 2023

  • Reviewed: March 20, 2023

    3.0
    Really disappointing room. We booked a junior suite but this was a poor excuse
    • Leisure trip
    • Group
    • Junior Suite with Balcony
    • Stayed 3 nights
    • Submitted from a mobile device

    Be careful with this hotel if you book a junior suite. We went with friends who also booked a junior suite. Their room contained a very large bed, large bathroom, large shower and bathtub. For the same price we got a tiny bathroom with no shower. It had a small bath with a make shift hose as the shower. If you are tall you will hit your head off the ceiling, as it angles over the bath. The bed was two single beds and the decor was really dated. Really really disappointing. When I mentioned it to the receptionist, they spoke to the lady manager who didn’t even approach me to address it herself. Really poor management and customer service.

    Location wasn’t bad.

    Stayed in March 2023

  • Reviewed: March 12, 2023

    10
    Exceptional
    • Leisure trip
    • Travelers with friends
    • Comfort Double Room
    • Stayed 7 nights
    • Submitted from a mobile device

    outstanding service, excellent food

    Stayed in March 2023

  • Reviewed: January 30, 2023

    10
    Exceptional
    • Leisure trip
    • Travelers with friends
    • Comfort Double Room
    • Stayed 3 nights
    • Submitted from a mobile device

    From start to finish everything was amazing. Quality staff - quality service - excellent facilities - delicious food - wonderful location. Could not recommend highly enough! Thank you Team Plattenhoff.

    Stayed in January 2023

  • Reviewed: January 12, 2023

    10
    Wonderful!
    • Leisure trip
    • Family with young children
    • Junior Suite with Balcony
    • Stayed 5 nights
    • Submitted from a mobile device

    Perhaps a little more lighting in the room.

    This is a superb place full of great people. The hotel is the epitome of wonderfully understated but superb hospitality. Pleasingly, from the moment you enter the hotel lobby, you can expect to be treated like a valued friend. As an indication of the high level of service that we experienced, the welcome drink was personally prepared by the hotel’s urbane and witty manager Othmar. His team is first rate, with every player on the team being unfailingly and sincerely pleasant and obliging. It should be noted that the food is superbly presented and excellent as well. Thank you for sharing your hospitality with us.

    Stayed in January 2023

  • Reviewed: April 14, 2022

    10
    Excellent stay, I am definitely planning to come back again!
    • Business trip
    • Family with young children
    • Junior Suite with Balcony
    • Stayed 7 nights

    It would have been good to have a more frequent ski shuttle service especially in the high season.

    Excellent hotel with very friendly staff and great facilities. Guest comfort and satisfaction is clearly at a high priority for this hotel and they do everything to make your experience as good as possible. Great location for skiing with a wide variety of breakfast / dinner options. Lukas, Ondrej, Dominika (our waiters) as well as the General Manager Othmar truly made our stay exceptional. Thank you and we will be back!

    Stayed in February 2022

  • Reviewed: April 13, 2022

    10
    Very nice, clean hotel with great facilities, Wellness area, swimming pool and bar area
    • Leisure trip
    • Family with young children
    • Comfort Double Room
    • Stayed 7 nights

    Nothing

    Breakfast was great, good selection, something for everyone

    Stayed in February 2022

  • Reviewed: April 1, 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Comfort Suite
    • Stayed 6 nights
    • Submitted from a mobile device

    There are no comments available for this review

    Stayed in April 2024

  • Reviewed: March 31, 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 6 nights
    • Submitted from a mobile device

    There are no comments available for this review

    Stayed in March 2024

  • Reviewed: March 20, 2024

    8.0
    Very Good
    • Leisure trip
    • Travelers with friends
    • Double Room
    • Stayed 5 nights
    • Submitted from a mobile device

    There are no comments available for this review

    Stayed in March 2024

Showing 1 - 25

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