Dursterstraße 248, 6290 Mayrhofen, Austria
#16 of 49 hotels in Mayrhofen
Guests' ChoiceBased on 42 hotel reviews
8.9Cleanliness
9.2
Comfort
9.5
Location
8.8
Facilities
8.9
Staff
9.1
Value for money
8.5
Free Wifi
10.0
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Showing 1 - 25
Reviewed: March 23, 2025
Monica
United StatesBreakfast could have been better.
Perfect for a family of 4.
Stayed in February 2025
Reviewed: January 5, 2025
Ahmad
Saudi ArabiaNothing at all..
The staff are super nice and friendly. Location is great. The hotel atmosphere is beautiful. Room is spacious and very clean.
Stayed in December 2024
Reviewed: August 11, 2024
Raj
SingaporeNo kettle in the room. Nothing else really. The whole place was so nice that we ended up extending our stay!
1) location 2) breakfast 3) rooms 4) family run atmosphere. Herman & family were super nice and helpful ! 5) made our 5 year old feel special on her birthday :-)
Stayed in August 2024
Reviewed: April 2, 2024
David
United KingdomGood breakfast great evening meals
Stayed in March 2024
Reviewed: January 26, 2024
James
United KingdomLovely hotel - great facilities and food, and the staff were very friendly and helpful
Stayed in January 2024
Reviewed: January 21, 2024
Family
NetherlandsGreat hotel nice rooms not far from skilift
Stayed in January 2024
Reviewed: January 21, 2024
Dean
United KingdomNothing
The main thing that makes this hotel work is that its family run, herman and his wife and children were very friendly and nothing was too much trouble. We would definitely return.
Stayed in January 2024
Reviewed: January 10, 2024
James
United KingdomIt was fairly expensive for B&B.
A great hotel away from the hustle and bustle but close enough to pop into town and the main lifts.
Stayed in January 2024
Reviewed: September 23, 2023
Stephen
United KingdomNothing
Beautiful bedroom with great view and fantastic shower
Stayed in September 2023
Reviewed: September 3, 2023
Katerina
United KingdomThis hotel is pure perfection. Traditional features combined with modern touches and every design and customer detail has been thought of. Rooms are beautifully decorated with care. I came with my elderly mum who loved it too - we had a large balcony with lovely views of the mountains. The bathroom is beautiful and so are the rooms. The hotel is really quiet yet a few steps from the high street. There is also a lovely garden you can visit anytime. Lovely family, who own the hotel, look after it with love and care and so the customer service is superb. If you are looking for a relaxing getaway in Mayrhofen then this is it, we couldn’t have chosen a better place to relax.
Stayed in September 2023
Reviewed: March 31, 2023
Karen
United KingdomThere is nothing that would put me off from going to this hotel again. There are a couple of minor improvements that could be made. My husband and I booked a Comfort level room which is one up from the standard and were disappointed to find it had two single beds pushed together. I was expecting them to at least zip the two single mattress together and provide a double duvet. The single duvets kept slipping off which was annoying. The hotel also lacks a dedicated bar area to relax in - there was nowhere to sit and play games. On the up side the owners did tell me that they plan to add a bar later in 2023.
The location was good - what made it was the bus stop right outside the hotel which we always got a seat on. The boot room was just inside the hotel so it was only five paces to carry your skis to the bus.
Stayed in March 2023
Reviewed: March 22, 2023
Kenneth
DenmarkThe atmosphere, skiarea and quite many good pleases to eat and relax.
Stayed in February 2023
Reviewed: March 20, 2023
Paul
United KingdomNothing
Everything
Stayed in March 2023
Reviewed: March 19, 2023
Asa
Israeleverything was perfect. the hotel is clean spotless. beautiful breakfast.
Stayed in March 2023
Reviewed: March 7, 2023
Mark
United KingdomLoved this hotel!!! The room was lovely…very large with plenty of storage and spotlessly clean. Despite arriving very early we were able to check in to our room. the hotel is in a lovely quiet location but only a very short easy stroll to shops and facilities. Ski bus stops directly outside and runs regularly and the boot/ski room being on the ground floor rather than in the basement as most are was a great bonus for those very tired legs at the end of a days skiing. Staff were all fabulous, very friendly, helpful and hard working and all made you feel like part of their family. The waitresses in particular made our stay particularly enjoyable. This hotel has a very homely atmosphere but with all the facilities you might associate with a much larger hotel. Unfortunately we didn’t get to sample the A La Carte restaurant but it looked wonderful and was very popular and we enjoyed a few evenings sitting at the cosy bar and watching the food being prepared in the open kitchen. Thank you to the Pramstraller family and all their wonderful staff for making our stay so special and we hope to return again soon.
Stayed in March 2023
Reviewed: February 26, 2023
Michele
United KingdomThe pillows are too big and not very comfortable.
I recently stayed at the Pramstraller Hotel in a beautiful ski resort and had a truly wonderful experience. The rooms were spacious, comfortable, and impeccably clean, with all the amenities one could need for a relaxing stay. The restaurant at the hotel was also top-notch, with a wide variety of delicious dishes to choose from. The breakfast buffet was especially impressive, with plenty of options to suit all tastes and dietary requirements. Overall, I would highly recommend the Pramstraller Hotel to anyone looking for a luxurious and convenient place to stay in a ski resort. The staff, amenities, and location are all excellent, and I would definitely consider staying here again in the future.
Stayed in February 2023
Reviewed: June 29, 2022
Andy
United KingdomNought
Great hotel. Owners are very friendly and jovial. Staff were all friendly. Very clean. Food excellent, although it would have been nice to see more salad variation, but this is being a little picky. We borrowed eBikes from the hotel which were excellent and FOC ! Great quiet location just far enough from the centre but an easy short walk away.
Stayed in June 2022
Reviewed: January 28, 2025
Robert
United KingdomVery cold natured staff . Felt like an effort and they weren't proactive . They came across as if they didn't want to be there . Poor in terms of even saying hello or telling us about the breakfast service. Apart from on the last day when a older gentleman spoke to us and asked if everyone was okay 👍 he had a great nature and really looked after us , for our last breakfast
Style and amenities were great
Stayed in January 2025
Reviewed: March 12, 2024
Roni
IsraelPre-Arrival Pricing Surprise: An unexpected 200 EU price increase shortly before arrival, over minor details such as a 2 year age discrepancy with kids, when no such policy was published on Booking, set a very unwelcoming tone. It felt like they were looking for us to cancel the reservation. Service Attitude: The hotel staff often seemed indifferent to guest needs, and impatient, making even simple requests feel like burdens. This apparent reluctance to serve detracts from the hospitality experience, leaving a negative impression. Location and Accessibility: The hotel is distant (600m) from the town center and the shuttle service stops at 5:15 PM, making exploration and access to local amenities challenging without substantial planning or reliance on taxis after 5:15 PM. Limited Coffee Service: The absence of readily available coffee outside of breakfast hours, without in-room makers or lobby facilities, was a significant inconvenience, especially for those desiring a warm cup of coffee at different times. I.e. they want you to deink your coffee, where they say and when they say. Spa - Jacuzzi Access: Access to the jacuzzi, requiring a special coin for limited use, felt unnecessarily restrictive and detracted from the amenities' enjoyment. Heating System: The heating system in the rooms is automatically turned off after a certain period, necessitating repeated requests from the staff to turn it back on. This is particularly inconvenient for guests returning from a day of skiing, looking forward to a warm room. Apartment Complex Feel: The lack of proactive staff engagement and necessity to request basic amenities lent the experience a self-service model vibe, detracting from the expected full-service hospitality. Cost-saving Measures: The hotel's emphasis on economizing, from rationed heating to recycling breakfast bread, suggested a prioritization of cost-saving over quality guest service, negatively affecting the overall experience.
Aesthetic and Ambiance: Hotel Pramstraller's design and decor are warm and inviting, perfectly capturing Austrian hospitality. The blend of traditional and modern elements creates a cozy environment, making guests feel instantly at home. Comfortable Accommodations: The rooms at Hotel Pramstraller merge contemporary comfort with traditional Austrian elegance. Attention to detail in furnishings and cleanliness ensures a restful and enjoyable stay. Exceptional Breakfast: The breakfast buffet stands out, offering a wide variety of delicious, high-quality options catering to all dietary needs, reflecting the hotel's commitment to guest satisfaction. Shuttle: the shuttle bus station is right at the hotel front which is very convenient. Nice spa facility: offering various dry and wet sauna rooms and showers Cleaning ladies are very nice and pleasant
Stayed in March 2024
Reviewed: February 9, 2025
Steven
United KingdomThere are no comments available for this review
Stayed in February 2025
Reviewed: January 30, 2025
Andrewfl
United KingdomThere are no comments available for this review
Stayed in January 2025
Reviewed: January 12, 2025
Beverley
United KingdomThere are no comments available for this review
Stayed in January 2025
Reviewed: March 18, 2024
Barry
United KingdomThere are no comments available for this review
Stayed in March 2024
Reviewed: March 18, 2024
James
United KingdomThere are no comments available for this review
Stayed in March 2024
Showing 1 - 25
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