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  5. Reviews of Hotel Regina

Reviews of Hotel Regina This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

Rooseveltplatz 15, 09. Alsergrund, 1090 Vienna, Austria

#218 of 398 hotels in Vienna

Guests' Choice

Review Score

Based on 1253 hotel reviews

8.3

Score breakdown

  • Cleanliness

    8.6

  • Comfort

    8.6

  • Location

    9.4

  • Facilities

    8.0

  • Staff

    8.8

  • Value for money

    7.8

  • Free Wifi

    7.9

Verified guest reviews from real Bookers

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Showing 226 - 250

  • Reviewed: December 18, 2022

    8.0
    A good stay overall
    • Business trip
    • Solo traveler
    • Single Room
    • Stayed 2 nights
    • Submitted from a mobile device

    The one bedroom was very small.

    Very professional staff and excellent breakfast with fresh food. Location close to the inner center.

    Stayed in December 2022

  • Reviewed: December 14, 2022

    7.0
    Great location, a little tired
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 5 nights
    • Submitted from a mobile device

    Our heater didn’t work properly so our room was stinking hot half the time. We also got one thin pillow each but staff were great when I asked for a second pillow. Shower turned very very hot without warning on every occasion.

    Close to everything, easy close parking by nearby, friendly staff

    Stayed in December 2022

  • Reviewed: December 14, 2022

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    The "sweet corner" of the breakfast could be improved

    Good location, very close to the Votivkirche and the Wiener Rathaus, a few step far from a major public transport hub. Fascinating building, spacious and comfortable room, nice bathroom. Good breakfast.

    Stayed in December 2022

  • Reviewed: December 12, 2022

    8.0
    Best location in Vienna
    • Leisure trip
    • Solo traveler
    • Standard Double Room
    • Stayed 6 nights
    • Submitted from a mobile device

    Breakfast options could be improved. Walls are a bit thin and noises from other rooms or people walking in the corridor could be heard. Based on the photo, I was expecting a bathtub in the room.

    The hotel is centrally located to all key attractions, and all within walking distance. There are also many restaurants around. It was right next to the christmas market near the town hall. All staff are wonderful and have been very helpful.

    Stayed in December 2022

  • Reviewed: December 12, 2022

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night

    Very good location, close to centre. Great breakfast. Friendly and helpful staff. Underground parking nearby.

    Stayed in December 2022

  • Reviewed: December 11, 2022

    7.0
    Good
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 4 nights
    • Submitted from a mobile device

    There was a lot of mold in the shower because of the lack of ventilation. Very unpleasant. Also the pillows were very unconfortable and the double bed was in fact two single beds that were always migrating.

    The hotel position, close to the main objectivs, the city center and metro station, great view of the Votive Church. The room was clean, but the shower awful because of the mold.

    Stayed in December 2022

  • Reviewed: December 7, 2022

    7.0
    Not a 4 star hotel
    • Leisure trip
    • Travelers with friends
    • Standard Double Room
    • Stayed 3 nights
    • Submitted from a mobile device

    the beds were very uncomfortable and the property is old

    the location was easily accessible to markets and transit

    Stayed in December 2022

  • Reviewed: December 5, 2022

    8.0
    Loveky hotel, great location very friendly staff.
    • Business trip
    • Group
    • Superior Double Room
    • Stayed 3 nights
    • Submitted from a mobile device

    it was very hot! they could do with turning the heating down a few notches. weirdly only a single duvet on a double bed!

    lots of character and charm. fabulous location

    Stayed in November 2022

  • Reviewed: December 5, 2022

    8.0
    Clean hotel and kind staff, location is amazing. But hotel needs an upgrade
    • Business trip
    • Couple
    • Standard Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    It is time for some renovation :)

    The location is amazing, hotel was very clean and the staff is very kind.

    Stayed in November 2022

  • Reviewed: December 4, 2022

    8.0
    Lovely hotel with very friendly staff.
    • Business trip
    • Travelers with friends
    • Single Room
    • Stayed 3 nights
    • Submitted from a mobile device

    My only criticism, which I'm sure would have been fixed if I'd have asked the staff, was that there were no tea/coffee making facilities in my room.

    Staff were very friendly and the views were lovely. Breakfast was also very nice.

    Stayed in November 2022

  • Reviewed: December 4, 2022

    7.0
    Nice hotel in excellent location.
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Room too warm. Coffee pods not replenished, got 2 for 3 night stay.

    Great location for Christmas markets. Nice restaurant in hotel. Close to public transport.

    Stayed in December 2022

  • Reviewed: December 4, 2022

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Bed was too soft

    Location and the building, service.

    Stayed in December 2022

  • Reviewed: December 3, 2022

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Grand old hotel. Looks a bit worn but that's part of the charm. Would we stay here again? Yes.

    Stayed in November 2022

  • Reviewed: December 1, 2022

    9.0
    Wonderful
    • Business trip
    • Solo traveler
    • Single Room
    • Stayed 1 night
    • Submitted from a mobile device

    Lage is top

    Stayed in December 2022

  • Reviewed: November 27, 2022

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Staff attitude (mr.dragan at lobby and receptionist), kind help at parking, location, location, location

    Stayed in November 2022

  • Reviewed: November 27, 2022

    8.0
    Lovely stay
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 3 nights
    • Submitted from a mobile device

    We were 1st put in too room 220 which was terrible. I requested a change of room at the front desk and the staff were happy to help. We were moved to room 418 which was much better.

    Location was very good for the Christmas markets

    Stayed in November 2022

  • Reviewed: November 24, 2022

    8.0
    Very Good
    • Leisure trip
    • Solo traveler
    • Single Room
    • Stayed 3 nights
    • Submitted from a mobile device

    The room was supposed to have a city view but there was a wall behind the window... So no view at all.

    Clean, nice and location was great.

    Stayed in November 2022

  • Reviewed: November 21, 2022

    8.0
    Lovely location. Elegant and historic hotel. Wonderful staff, fantastic breakfast buffet.
    • Leisure trip
    • Group
    • Standard Double Room
    • Stayed 1 night

    A bit of a walk to the center of town, but a lovely walk (15 minutes). Ubers and taxis are easily accessible. Took an Uber to and from the theater in the center.

    Elegant hotel with history next to the famous Votiv Church. Room was simple, but large bathroom with high ceilings. Staff were wonderful and the breakfast buffet was a best way to start a busy day. Easy walk to to the metro.

    Stayed in November 2022

  • Reviewed: November 21, 2022

    7.0
    amazing location. staff surprisingly unfriendly. rooms are clean but not everything works.
    • Leisure trip
    • Family with young children
    • Superior Double Room
    • Stayed 4 nights
    • Submitted from a mobile device

    not everything in the room worked. the room was clean but definitely in need of fixes and upgrades. Unfriendly staff

    location is great, historic building, breakfast was good

    Stayed in November 2022

  • Reviewed: November 20, 2022

    9.0
    Wonderful
    • Leisure trip
    • Travelers with friends
    • Single Room
    • Stayed 1 night
    • Submitted from a mobile device

    it would have been better to have two pillows on the bed for the night.

    Stayed in November 2022

  • Reviewed: November 20, 2022

    7.0
    Serves a purpose, bur did not seem good value.
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Uncomfortable bed. No kettle in the room. Coffee pods at a charge is just poor form for 4*. Very inconvenient spot for the TV.

    Clean. Adequate breakfast. Convenient location.

    Stayed in November 2022

  • Reviewed: November 19, 2022

    8.0
    great value
    • Leisure trip
    • Solo traveler
    • Single Room
    • Stayed 1 night
    • Submitted from a mobile device

    room was warm

    location

    Stayed in November 2022

  • Reviewed: November 18, 2022

    8.0
    Very Good
    • Business trip
    • Solo traveler
    • Single Room
    • Stayed 2 nights
    • Submitted from a mobile device

    the breakfast is too simple

    Stayed in November 2022

  • Reviewed: November 15, 2022

    9.0
    First class location
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Front desk staff at check in were in some conflict

    Location and cleanliness

    Stayed in November 2022

  • Reviewed: November 11, 2022

    9.0
    Great hotel in a great location (Booking.com has a very flaky system for drag-and-dropping images!)
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 5 nights

    The breakfast buffet is a hard pass. We ate there one morning and the food was mediocre and very expensive. Cheaper alternative is to go to the large and very well stocked Interspar grocery store 3 minutes' walk down Shottengasse and grab some yogurt, fruit, bread -whatever you eat for breakfast - and eat that. There is a small refrigerator in the room. That will be MUCH cheaper and probably better quality than the buffet.

    Hotel Regina I've stayed here over the years and this is my favorite hotel in Vienna. It is very well situated at the edge of the Central Area next to the Votive Church. A 2 minute walk to the tram and subway station, and 10 minutes into the heart of the old town. The hotel has a long history and built in an age where, if you had the money to travel, you didn't carry your own luggage. The rooms are on the small side but comfortable enough. It has an "easy chair" and a small table but no desk. Our room had a wonderful view of the Votive Church. The bathroom is very well modernized and designed. Plenty of "put space" (i.e., counter top and under-the-counter space for all your personal items. (Typical European high-voltage/low-wattage hair dryer - ladies with thick hair will find it takes a long time to dry your hair.) It has an exceptionally large room safe and plenty of hangars and drawers. The beds were two large double-beds pushed together to provide a very large King. Great coffee! Julius Meinl espresso machine. My only complaint about that is that the staff could not remember to refill the coffee each day - despite a note in German asking them to please refill the coffee - and never noticed that the decaf cups were pushed to the side and note used; the replaced them with more decaf anyway. We ended up buying our own coffee! Room lighting was good. The hotel staff - inattentive room attendants not withstanding - were very helpful and friendly. They were able to pull up info from my last stay which was a few years previous (unlike a lot of places that discard info after 12 months or so) which helped speed up check-in. I'll certainly stay here again on my next trip to Vienna.

    Stayed in October 2022

Showing 226 - 250

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