Excellent hotel with a good view from the window. Great staff. Excellent breakfast. I recommend this hotel.

Stayed in October 2023

Nothing to complain about…

Location View Value Style of the Regina

Stayed in September 2023

Our room was tiny and very dark on the first floor. The strangest thing is the inconsistency, I just don't understand how is it possible...because our colleagues payed less for their room on the 2nd floor and their experience was great, they had a huge suit, nice view, beautiful clean bathroom ect. But ours had a serious of issues... an old weird smell so tried to keep the window open all the time but it was facing a wall, so we had no natural light. The other important issue was the lack of cleanness: when we wanted to use the bathroom for the first time we noticed the water is not going down in the bathtub and when we moved the plug a a bunch of hair started to come up while I was standing in the water which was stucked due to the fact of someone probably shaved a whole cat in there. Then we called the maintenance and the guy came up tried to fix it which was nice, but he only did the desinfection after we specificly asked for it, he said the cleaning stuff was not around anymore and they would come the day. They indeed cleaned the following day but when we came back to the accomodation the sink was still clogged.. The breakfast service was unbearable because of the other guests, it felt like a retirement home, full of very rude and very old people in a rush to the grave. So overall the worst hotel experience, didn't worth the money, overpriced and depressing .

Only the location

Stayed in September 2023

Beautiful historical building across the street from the stunning Votive Church. While small, the room was comfortable and furnished with beautiful traditional furniture. Breakfast had great choices and was served in a gorgeous setting with outdoor dining option. I loved the charming mural on the wall in the dining room.

Stayed in September 2023

Not good

Not good

Stayed in September 2023

One of my favourite places i've ever stayed at is the Hotel Regina, it is a very obviously architecturally beautiful building like most in Vienna but inside lies such a unique hotel, where it feels more like an antique mansion home instead of a hotel with a beautiful statue & paintings that look like they belong in a museum, if you love old buildings with character over modern ones this is the perfect place to choose, despite its aesthetic appearance, the building is also extremely conveniently placed being located in pretty much the centre of vienna being a few minutes walk from the city centre as well as other shops to buy anything you may need during your stay, it's also very close to the tram and train station so being close to them was very ideal for transport around the city, outside of its appearance, the hotel staff were very warm and welcoming during our stay with cheerful greetings and they were helpful in accomodating to anything we wanted or needed during our stay which we were grateful for in the end, I really cannot say anything more about this hotel except that it was perfect for me, I hope you take this review as genuine as it is :) I would absolutely recommend this hotel to anyone travelling in Vienna.

Stayed in August 2023

Atheism was very small

Location, history, building

Stayed in August 2023

Beautiful hotel, very clean and comfortable

Stayed in August 2023

Breakfast was fantastic, it also included many cool vegetarian and vegan options, which we appreciated.

Stayed in August 2023

Location, quiet, architecture/historical property, staff, breakfast

Stayed in August 2023

The bed was broken. Although I upgraded to a better room (and payed 50€) more to a room with double bed. I got a room with 2 single bed. Also, room was including breakfast but the staff insisted it’s not - which was not correct. I didn’t have time to argue so just left without it. Also - coffee machine in the room was dirty and didn’t work. In the first room - the shower wasn’t clean and full of mold.

Good location

Stayed in August 2023

The staff has been extremely helpful and accomodating, friendly and nice. The room was perfect.

Stayed in August 2023

Nothing really. I missed a shoehorn, but the reception sent it up to my room within 10 minutes.

Very good breakfast buffé served in a gorgeous room with mural paintings and crystal chandeliers. Splendid assortment of bread, cheese, marmalade, cheese..all you need to get a good start. The hotel is very conveniently located 5 minutes walk from major public transport hub. It is quiet at night and you get a good sleep in the comfy beds. The staff is very attentive. Genuine old European hotel hospitality and atmosphere present here. The room was specious with a wonderful view.

Stayed in August 2023

very small room

Stayed in August 2023

1. Guests had to hand back room keys to the reception when leaving the hotel, and carry a piece of paper with them. When coming back guests had to show the reception that paper to get their room keys back. This was so inconvenient and inefficient, plus an obvious way of spreading the germs. 2. The ventilation fan in the bathroom made big noise but you could not turn off/on in your own room. It was set to turn off about 10.30pm but not back on till 8am. 3. The air conditioner in the room was noisy and again seemed to be centrally controlled. The machine never closed up and no indication light. If you turned it on it might work sometimes. The weather was ok so it was not my priority. 4. There was no easy channel to report a complaint. I suffered an unimaginable insult by one of the waiters on my 3rd day and only got apologised from a manager that didn’t supervise him. After further investigation I obtained the email address from his manager, which happened to be the hotel manager. So I went to my breakfast again on 4th day with an unresolved issue and an unapologetic waiter. I had to sit down and write a well structured email stating my case. I appreciated the hotel manager’s sincere apology but this incident ruined my holiday in Vienna.

Location and ambiance.

Stayed in August 2023

Unfortunately our stay was ruined at checkout by one member of staff (Harald Gothe), who was VERY rude to us when leaving. He didn't explain anything to us about how the extra payments worked (as we had already put down a deposit), but when questioned, he seemed to get annoyed at us and continued to be rude. He then was happy to use MY card's contactless without showing me how much he was charging me and then did it again, even after me saying I wasn't happy about it. A real shame because the other staff we encountered were very pleasant.

Our second stay here, again, great location, nice hotel and love that it is dog friendly.

Stayed in August 2023

Parking was quite far away, but understand they can't do much about it in a big city.

Lovely hotel, in a good location, not too touristy, but close enough walk to most things in the city. Also, love that it is dog friendly. Staff were nice and helpful.

Stayed in July 2023

Nothing

Everything was good!

Stayed in August 2023

without a doubt the most valuable hotel in Vienna

Stayed in August 2023

No hotel parking, paid parking is available for 37 euros 10 min away. Air conditioning in our room didn't work and the hotel management and staff were rude and unprofessional in terms of handling this issue. I would definitely not recommend this place.

It was clean.

Stayed in July 2023

They ask you to put a deposit in case you use the mini-bar and run away, which I found it very disrespectful.

It is in a good location, and the breakfast was very good.

Stayed in May 2023

Location is just amazing! Friendly staff and very nice breakfast

Stayed in July 2023

There was nothing I disliked or would change. The hotel’s aesthetic fitted my experience of Vienna.

Location was exceptional, and I was rapt to have a delightful view across the city and a mini balcony. I loved the authentic antique style and also the family history and memorabilia throughout the hotel spoke of the authenticity of the hotel. My room was small but beautifully appointed and there was enough space to doing my morning yoga. The capacity to set personal aircon preferences was appreciated (esp as the weather was stifling). I loved the lobby lounge areas and the breakfast was incredible. Staff were all lovely, extremely helpful, and clearly shared pride in their workplace.

Stayed in July 2023

The room has a coffee maker, not a kettle. You can get hot water with the coffee maker, but it will taste like coffee. I don't like coffee. It took me about 10 cups to get rid of the caffeine taste. The only tea available was a black tea, in a capsule. I had my own tea. The bed has no bedsheets, only the duvet. It was too hot to use the duvet, too cold to sleep without a cover. Not ideal.

I was impressed with this hotel. The building is beautiful. It is in front of a church, close to the university. I had a shower and a bathtub. Breakfast was varied and tasty. It includes breads, cheese, fruits, eggs, sausages, hams, sweets and vegan options. There is a restaurant in the hotel. Cake is great. The staff was excellent. Wifi worked perfectly.

Stayed in July 2023

Conditioner doesn’t work. Outside was +34 Internet WiFi doesn’t work in Room

Nice place

Stayed in July 2023