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Reviews of Hotel Royal This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

Singerstraße 3, 01. Innere Stadt, 1010 Vienna, Austria

#127 of 394 hotels in Vienna

Guests' Choice

Review Score

Based on 1293 hotel reviews

8.7

Score breakdown

  • Cleanliness

    8.8

  • Comfort

    8.9

  • Location

    9.8

  • Facilities

    8.4

  • Staff

    9.2

  • Value for money

    8.2

  • Free Wifi

    8.0

Verified guest reviews from real Bookers

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Showing 76 - 100

  • Reviewed: September 26, 2024

    10
    Amazing location at an affordable price.
    • Business trip
    • Group
    • Single Room
    • Stayed 2 nights

    Could not be closer to the sites and experiences of Vienna! Amazing walking distance access to so many activities, yet tucked down a side street to minimize the late night noise. The church bells of St. Stephan's will let you know it's time for Mass, and it is only a couple minute walk away.

    Stayed in September 2024

  • Reviewed: September 22, 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 4 nights
    • Submitted from a mobile device

    Wonderful experience in the heart of Vienna. The staff were so kind. There was no noise from the street. The Italian restaurant on the ground floor was excellent.

    Stayed in September 2024

  • Reviewed: September 21, 2024

    8.0
    Very Good
    • Business trip
    • Solo traveler
    • Single Room
    • Stayed 4 nights
    • Submitted from a mobile device

    Very primitive breakfast

    Stayed in September 2024

  • Reviewed: September 17, 2024

    9.0
    Very nice enjoyable stay
    • Leisure trip
    • Solo traveler
    • Single Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Can’t think of anything

    Very nice big room for solo traveler, with a comfortable bed and a couch. It was possible to take a breakfast tray to the room, very appreciated. One can hear the bells of Stephan Dom, but can’t hear a street noise. Good umbrellas for guests, strong wind didn’t break it.

    Stayed in September 2024

  • Reviewed: September 12, 2024

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Internet is public, slow and not secure

    Stayed in September 2024

  • Reviewed: September 10, 2024

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 3 nights
    • Submitted from a mobile device

    I would invest in better beds.

    Your hotel is in a great location. Staff were great.

    Stayed in September 2024

  • Reviewed: September 8, 2024

    9.0
    Great hotel gereat location. Book it without thinking
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    The location was amazing In the center of Vienna You out from the door to S.steven platz

    Very nice hotel and great location

    Stayed in August 2024

  • Reviewed: September 8, 2024

    8.0
    Very enjoyable stay in a beautiful city
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    I hate to appear negative because we very much enjoyed our stay but there are definitely certain issues which I can’t believe management haven’t dealt with seeing how they appear in a lot of reviews. Firstly the shower over the bath is not great. I wouldn’t like to have mobility issues trying to get into it. The AC is not strong enough especially when the temperature was in the 30s outside. And while a soft pillow might suit some people it doesn’t suit me and I was told that’s all they have unlike in Bratislava where in a hotel half the price they actually offered a choice of pillow types.

    As everyone says the star of this hotel is the location. You really couldn’t beat it. We were upgraded so our room was very spacious. The room was very dated but that’s not a problem for me as I like a bit of character rather than a bland modern room.

    Stayed in September 2024

  • Reviewed: September 6, 2024

    8.0
    Would highly recommend staying at the hotel royal, great location right beside St Stephan’s cathedral. Very welcoming an
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Nothing

    Perfect location , staff were very friendly.

    Stayed in September 2024

  • Reviewed: September 6, 2024

    10
    Fantastic
    • Leisure trip
    • Solo traveler
    • Single Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Not the best view but what can one expect when buildings are so close to each other. Instant coffee. Would prefer a coffee maker but there was a kettle and fine tea. Could not turn off AC but could quiet it down.

    Location! Spacious room, bathroom and walking closet. Quiet place despite being in the center of the city. Nice and professional staff. Cleanliness. Refrigerator.

    Stayed in September 2024

  • Reviewed: September 6, 2024

    10
    Great hotel
    • Leisure trip
    • Solo traveler
    • Single Room
    • Stayed 4 nights
    • Submitted from a mobile device

    Great location! Right on stephanplatz, Staff were very kinf and helpful, clean rooms and great air conditioning.

    Stayed in August 2024

  • Reviewed: September 4, 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Superior Double Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Nothing.

    The location at the center of Vienna. You will find everything around you. The staff are professional.

    Stayed in August 2024

  • Reviewed: September 3, 2024

    9.0
    Central location!
    • Leisure trip
    • Travelers with friends
    • Superior Double Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Easy to find near cathedral and metro station. Good breakfast selection. Good wifi connection (though just Freewave)

    Stayed in September 2024

  • Reviewed: August 29, 2024

    10
    Amazing
    • Leisure trip
    • Family with young children
    • Superior Double Room
    • Stayed 7 nights

    Nothing

    The hotel is in an excellent location close to all tourist attractions and many famous cafes and restaurants near it. Its location is excellent for those with young children, as you are in the middle of the lively area and if they feel tired you can return to the hotel. The breakfast is wonderful and varied, with everything young children need, with an Italian style. The room is medium in size, but I liked that the sofa was opened and a mattress was placed, so my children slept on a bed and not a sofa, and everything so clean .Also, the soundproofing in the rooms was amazing. There were repairs and excavations throughout our stay, but you didn't hear any sound in the room, only when you left your room. I want to talk about my personal experience, our flight was canceled on Sunday and they took all our luggage, I called the hotel from the airport just to make sure they had a room available to receive us especially since we have children, and indeed they booked the room for us, we returned to the hotel, and on the reception there was a lady with short black hair and glasses who was very nice to us and actually booked the room for us and we were surprised that she gave us the same room and provided us with the basic needs because it was Sunday and everything was closed, when we arrived to our room we found small biscuits on the bed, it meant a lot to me after waiting for six hours at the airport and returning to the hotel as if it was our second home, it was a wonderful last day for us with a lot of feelings, and we will definitely return to the same hotel

    Stayed in August 2024

  • Reviewed: August 29, 2024

    10
    Great place
    • Business trip
    • Solo traveler
    • Single Room
    • Stayed 1 night

    The staff, the atmosphere and the location are unique and excellent. My next stay in Vienna will be here for sure.

    Stayed in August 2024

  • Reviewed: August 26, 2024

    8.0
    Very Good
    • Leisure trip
    • Travelers with friends
    • Single Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Central location

    Stayed in August 2024

  • Reviewed: August 25, 2024

    10
    Excellent! Thanks to the staff for the birthday cake <3
    • Leisure trip
    • Family with young children
    • Superior Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    It has nothing to do with the hotel, but the sorroundings in August were packed with tourists so it could be a hustle to stroll around.

    Breakfast was excellent and the location as central as it gets! Perfect for stay with younger children as everything is on walking distance.

    Stayed in August 2024

  • Reviewed: August 24, 2024

    8.0
    Great location for a city break.
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 4 nights

    The bed was a bit uncomfortable.

    The hotel is in a great location with most of the major sites within walking distance. The underground station is about 50 m away for longer journeys. Friendly staff.

    Stayed in August 2024

  • Reviewed: August 24, 2024

    10
    Would stay again for sure
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Nothing - good value for the price

    Extremely close to the centre, clean, comfortable and lovely staff. Great Italian restaurant downstairs and another on the terrace. Worth a trip just for the food!

    Stayed in August 2024

  • Reviewed: August 23, 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 3 nights
    • Submitted from a mobile device

    The hotel was well located to all the major attractions the city had to offer. The staff were brilliant and very helpful. We used both restaurant during our stay and the food was perfect.

    Stayed in August 2024

  • Reviewed: August 22, 2024

    8.0
    We loved staff at reception desk-the hotel needs to update its rooms.
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 5 nights
    • Submitted from a mobile device

    Beds incredibly low -back-breakers. Desk chair old and doesn’t fit desk -too low and I padded.

    Hotel location and all reception staff are superb!!!

    Stayed in August 2024

  • Reviewed: August 18, 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Superior Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Pillows were too soft and not very comfortable

    Excellent location, very comfortable stay and good breakfast!

    Stayed in August 2024

  • Reviewed: August 14, 2024

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Nothing.

    Location!!! The rooms were certainly fine, just a bit outdated, location makes up for it.

    Stayed in August 2024

  • Reviewed: August 13, 2024

    10
    Exceptional
    • Leisure trip
    • Solo traveler
    • Single Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Nothing

    Excellent service

    Stayed in August 2024

  • Reviewed: August 13, 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    So close to everything…easy walk to restaurants and transportation

    Stayed in June 2024

Showing 76 - 100

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