Singerstraße 3, 01. Innere Stadt, 1010 Vienna, Austria
#127 of 394 hotels in Vienna
Guests' ChoiceBased on 1293 hotel reviews
8.7Cleanliness
8.8
Comfort
8.9
Location
9.8
Facilities
8.4
Staff
9.2
Value for money
8.2
Free Wifi
8.0
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End of dialog contentReviewed: September 26, 2024
Daniel
United StatesCould not be closer to the sites and experiences of Vienna! Amazing walking distance access to so many activities, yet tucked down a side street to minimize the late night noise. The church bells of St. Stephan's will let you know it's time for Mass, and it is only a couple minute walk away.
Stayed in September 2024
Reviewed: September 22, 2024
Pamela
IsraelWonderful experience in the heart of Vienna. The staff were so kind. There was no noise from the street. The Italian restaurant on the ground floor was excellent.
Stayed in September 2024
Reviewed: September 21, 2024
Antonios
GreeceVery primitive breakfast
Stayed in September 2024
Reviewed: September 17, 2024
Natalia
GermanyCan’t think of anything
Very nice big room for solo traveler, with a comfortable bed and a couch. It was possible to take a breakfast tray to the room, very appreciated. One can hear the bells of Stephan Dom, but can’t hear a street noise. Good umbrellas for guests, strong wind didn’t break it.
Stayed in September 2024
Reviewed: September 12, 2024
Manuel
United StatesInternet is public, slow and not secure
Stayed in September 2024
Reviewed: September 10, 2024
Leeanne
CanadaI would invest in better beds.
Your hotel is in a great location. Staff were great.
Stayed in September 2024
Reviewed: September 8, 2024
Ali
Saudi ArabiaThe location was amazing In the center of Vienna You out from the door to S.steven platz
Very nice hotel and great location
Stayed in August 2024
Reviewed: September 8, 2024
Ann
IrelandI hate to appear negative because we very much enjoyed our stay but there are definitely certain issues which I can’t believe management haven’t dealt with seeing how they appear in a lot of reviews. Firstly the shower over the bath is not great. I wouldn’t like to have mobility issues trying to get into it. The AC is not strong enough especially when the temperature was in the 30s outside. And while a soft pillow might suit some people it doesn’t suit me and I was told that’s all they have unlike in Bratislava where in a hotel half the price they actually offered a choice of pillow types.
As everyone says the star of this hotel is the location. You really couldn’t beat it. We were upgraded so our room was very spacious. The room was very dated but that’s not a problem for me as I like a bit of character rather than a bland modern room.
Stayed in September 2024
Reviewed: September 6, 2024
Elizabeth
IrelandNothing
Perfect location , staff were very friendly.
Stayed in September 2024
Reviewed: September 6, 2024
A
United StatesNot the best view but what can one expect when buildings are so close to each other. Instant coffee. Would prefer a coffee maker but there was a kettle and fine tea. Could not turn off AC but could quiet it down.
Location! Spacious room, bathroom and walking closet. Quiet place despite being in the center of the city. Nice and professional staff. Cleanliness. Refrigerator.
Stayed in September 2024
Reviewed: September 6, 2024
Yael
IsraelGreat location! Right on stephanplatz, Staff were very kinf and helpful, clean rooms and great air conditioning.
Stayed in August 2024
Reviewed: September 4, 2024
Khalid
Saudi ArabiaNothing.
The location at the center of Vienna. You will find everything around you. The staff are professional.
Stayed in August 2024
Reviewed: September 3, 2024
Lilian
AustraliaEasy to find near cathedral and metro station. Good breakfast selection. Good wifi connection (though just Freewave)
Stayed in September 2024
Reviewed: August 29, 2024
Yara
RomaniaNothing
The hotel is in an excellent location close to all tourist attractions and many famous cafes and restaurants near it. Its location is excellent for those with young children, as you are in the middle of the lively area and if they feel tired you can return to the hotel. The breakfast is wonderful and varied, with everything young children need, with an Italian style. The room is medium in size, but I liked that the sofa was opened and a mattress was placed, so my children slept on a bed and not a sofa, and everything so clean .Also, the soundproofing in the rooms was amazing. There were repairs and excavations throughout our stay, but you didn't hear any sound in the room, only when you left your room. I want to talk about my personal experience, our flight was canceled on Sunday and they took all our luggage, I called the hotel from the airport just to make sure they had a room available to receive us especially since we have children, and indeed they booked the room for us, we returned to the hotel, and on the reception there was a lady with short black hair and glasses who was very nice to us and actually booked the room for us and we were surprised that she gave us the same room and provided us with the basic needs because it was Sunday and everything was closed, when we arrived to our room we found small biscuits on the bed, it meant a lot to me after waiting for six hours at the airport and returning to the hotel as if it was our second home, it was a wonderful last day for us with a lot of feelings, and we will definitely return to the same hotel
Stayed in August 2024
Reviewed: August 29, 2024
Ekaterina
BulgariaThe staff, the atmosphere and the location are unique and excellent. My next stay in Vienna will be here for sure.
Stayed in August 2024
Reviewed: August 26, 2024
John
United KingdomCentral location
Stayed in August 2024
Reviewed: August 25, 2024
Kaltrina
It has nothing to do with the hotel, but the sorroundings in August were packed with tourists so it could be a hustle to stroll around.
Breakfast was excellent and the location as central as it gets! Perfect for stay with younger children as everything is on walking distance.
Stayed in August 2024
Reviewed: August 24, 2024
Peter
United KingdomThe bed was a bit uncomfortable.
The hotel is in a great location with most of the major sites within walking distance. The underground station is about 50 m away for longer journeys. Friendly staff.
Stayed in August 2024
Reviewed: August 24, 2024
Karen
United KingdomNothing - good value for the price
Extremely close to the centre, clean, comfortable and lovely staff. Great Italian restaurant downstairs and another on the terrace. Worth a trip just for the food!
Stayed in August 2024
Reviewed: August 23, 2024
Barry
AustraliaThe hotel was well located to all the major attractions the city had to offer. The staff were brilliant and very helpful. We used both restaurant during our stay and the food was perfect.
Stayed in August 2024
Reviewed: August 22, 2024
Carla
United StatesBeds incredibly low -back-breakers. Desk chair old and doesn’t fit desk -too low and I padded.
Hotel location and all reception staff are superb!!!
Stayed in August 2024
Reviewed: August 18, 2024
Roshni
United KingdomPillows were too soft and not very comfortable
Excellent location, very comfortable stay and good breakfast!
Stayed in August 2024
Reviewed: August 14, 2024
Melinda
United StatesNothing.
Location!!! The rooms were certainly fine, just a bit outdated, location makes up for it.
Stayed in August 2024
Reviewed: August 13, 2024
Susanne
AustriaNothing
Excellent service
Stayed in August 2024
Reviewed: August 13, 2024
Jeff
United StatesSo close to everything…easy walk to restaurants and transportation
Stayed in June 2024
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