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  5. Reviews of Ruby Lissi Hotel Vienna

Reviews of Ruby Lissi Hotel Vienna This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

Fleischmarkt 19 / Laurenzerberg 2, 01. Innere Stadt, 1010 Vienna, Austria

#258 of 400 hotels in Vienna

Guests' Choice

Review Score

Based on 1246 hotel reviews

8.0

Score breakdown

  • Cleanliness

    8.3

  • Comfort

    8.3

  • Location

    9.4

  • Facilities

    8.0

  • Staff

    8.8

  • Value for money

    7.7

  • Free Wifi

    8.8

Verified guest reviews from real Bookers

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Showing 376 - 400

  • Reviewed: December 9, 2024

    10
    Exceptional
    • Leisure trip
    • Solo traveler
    • Nest Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Excellent location, great lighting for makeup etc comfortable bed and friendly staff. Highly recommend!

    Stayed in December 2024

  • Reviewed: December 8, 2024

    4.0
    Good location but lacks atmosphere
    • Leisure trip
    • Travelers with friends
    • Lovely Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Very noisy bar opposite which kept me awake No staff available at check in

    Location and breakfast

    Stayed in December 2024

  • Reviewed: December 5, 2024

    5.0
    Expensive cheap hotel
    • Leisure trip
    • Couple
    • Nest Room
    • Stayed 1 night
    • Submitted from a mobile device

    We had to go through a building to get to the hotel. Then I had to do the check-in myself on an iPad. The staff was wearing hoodies. The hotel-room looked plasticy and cheap. The air-condition malfunctioned or was not easy to operate and we actually got somewhat «sea-sick» from the room itself. At the price I paid I expected more.

    The staff at least were friendly and locatotion were good.

    Stayed in December 2024

  • Reviewed: November 28, 2024

    5.0
    Noisy stay in Vienna
    • Business trip
    • Solo traveler
    • Cozy Room
    • Stayed 7 nights
    • Submitted from a mobile device

    Rebuilding works started at 7:15am every morning - not what you need after late night and full day meetings

    Location

    Stayed in November 2024

  • Reviewed: November 16, 2024

    5.0
    Stay in Vienna
    • Business trip
    • Solo traveler
    • Cozy Room
    • Stayed 7 nights
    • Submitted from a mobile device

    I was notified a week prior going to Vienna about some works going on in the building. I understood what they were talking about when every morning around 7:15am the workers started using the drill Unbelievable! I went to the reception every morning and they said they have told the workers but they don’t listen. This is pure lack of respect. Also the bed was not comfy There is no fridge in the room and no phone to call the reception

    Location

    Stayed in November 2024

  • Reviewed: November 15, 2024

    6.0
    Pleasant
    • Leisure trip
    • Group
    • Cozy Room
    • Stayed 2 nights

    There is no separate bathroom and toilet. Toilet is right next to bed

    Location

    Stayed in November 2024

  • Reviewed: November 10, 2024

    10
    Perfect location
    • Leisure trip
    • Couple
    • Wow Room
    • Stayed 2 nights
    • Submitted from a mobile device

    The only odd thing was in the wow room, huge double bed, but 2x single duvets. Not sure if this was due to the huge size of the bed, but we would have preferred a double or king duvet. Although, completely not enough of a problem to mention - had we, they might have fixed

    Location was a stroll from the well connected tube station. Made transfer to and from the airport easy and cheap. Around 6 euros and 35min. Access to the beautiful Stephanplatz was a short walk, but closer to the hotel were some brilliant local bars, Gin bar, Wine bar, and restaurants that were brilliant and a little more affordable. Room was everything we needed.

    Stayed in November 2024

  • Reviewed: October 21, 2024

    5.0
    Uncomfortable, hotel looks better in pictures, more of a bed and breakfast than a 4 star hotel
    • Leisure trip
    • Family with young children
    • Nest Room
    • Stayed 1 night
    • Submitted from a mobile device

    Booking.com was deceiving - we booked 1 room for a family of 4 and got 2 rooms instead. This hotel is not for families!

    We booked a room for a family through booking.com and booking was deceiving. Booking showed that this was one room with 3 beds however the hotel email confirmation indicated that we booked 2 rooms. We were travelling with 2 kids under age 10 and I was forced to sleep with my 2 children in a queen size bed while my husband was meeting a friend in town!!

    Stayed in October 2024

  • Reviewed: October 20, 2024

    2.0
    Very Poor
    • Leisure trip
    • Couple
    • Nest Room
    • Stayed 2 nights
    • Submitted from a mobile device

    No parking...price in public garage is soo expensive

    Stayed in October 2024

  • Reviewed: October 5, 2024

    4.0
    Great location , average but small room, self Registration, elevator up to find hotel
    • Leisure trip
    • Couple
    • Cozy Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Self Registration is cumbersome, rooms very small , exterior of hotel doesn't look like a hotel and was hard to tell as there is fitness , bank, police office , etc pn 1st floor and had to take elevator up to lobby area for self check in

    Great location and service reps were friendly

    Stayed in October 2024

  • Reviewed: October 3, 2024

    1.0
    I would never stay in this hotel and I wouldn't recommend it to anyone.
    • Business trip
    • Group
    • Nest Room
    • Stayed 2 nights

    The hotel is not what it looks like. A very casual hotel and highly overpriced. The room is very small and even the shower was almost next to the bed.

    Nothing to like

    Stayed in September 2024

  • Reviewed: September 24, 2024

    10
    Highly recommend incredible experience
    • Leisure trip
    • Couple
    • Cozy Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Incredible location Lived looking out the window and see the streets Friendly helpful staff Super comfy bed and clean modern yet old world decor and facilities Breakfast is delicious

    Stayed in September 2024

  • Reviewed: September 23, 2024

    5.0
    Dissapointing experience
    • Leisure trip
    • Couple
    • Nest Room
    • Stayed 4 nights
    • Submitted from a mobile device

    Small room, construction noise woke us up at 7:30.

    Good location

    Stayed in September 2024

  • Reviewed: September 12, 2024

    5.0
    Fair
    • Leisure trip
    • Couple
    • Nest Room
    • Stayed 2 nights

    We were surprised that there is no room for the suitcases and after check-out you only have the possibility to leave the suitcases next to the reception where all guests pass by. Didn't give us a secure feeling. And: The price-performance ratio is not right - 675 euros for two nights without breakfast for a very small room where you enter the shower via the toilet.

    Fancy interior.

    Stayed in September 2024

  • Reviewed: September 7, 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Nest Room
    • Stayed 2 nights
    • Submitted from a mobile device

    The price differance from last year to this year was a real shocker ! No loyalty program for repeat customers ?

    The breakfasts were a solid value. Well run and your coffee bar was awesome

    Stayed in September 2024

  • Reviewed: August 26, 2024

    10
    Beautiful people professionals and the best place I have stayed
    • Leisure trip
    • Family with young children
    • Cozy Room
    • Stayed 4 nights
    • Submitted from a mobile device

    It was perfect liked everything.

    Clean, friendly amazing staff and management. Great service and facilities.

    Stayed in August 2024

  • Reviewed: August 7, 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Wow Room
    • Stayed 5 nights
    • Submitted from a mobile device

    No phones. Didn't like that at all. You can email the hotel and get an answer within 48 hours

    Stayed in July 2024

  • Reviewed: August 6, 2024

    6.0
    Location but nothin else.
    • Leisure trip
    • Couple
    • Nest Room
    • Stayed 3 nights
    • Submitted from a mobile device

    The shower/toilet situation was very strange. You had to enter the shower through the toilet. There was no privacy for the shower apart from a curtain on one side. The room had no fridge or jug which wasn’t helpful.

    The location was perfect. Ready close to everything.

    Stayed in August 2024

  • Reviewed: July 26, 2024

    10
    Comfortable apartment, central location
    • Leisure trip
    • Couple
    • Nest Room
    • Stayed 1 night
    • Submitted from a mobile device

    Central location, lovely and clean apartment

    Stayed in July 2024

  • Reviewed: July 26, 2024

    10
    Perfect Hotel in a superb central location of Vienna with a laid back positive vibe and very caring staff!
    • Business trip
    • Solo traveler
    • Nest Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Building work during the week nearby

    Very Central location and cool design with super friendly staff!

    Stayed in June 2024

  • Reviewed: July 22, 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Cozy Room
    • Stayed 1 night
    • Submitted from a mobile device

    Funky hotel close to city center. Good value for money

    Stayed in June 2024

  • Reviewed: July 15, 2024

    10
    Great hotel, great location
    • Leisure trip
    • Family with young children
    • Lovely Room
    • Stayed 5 nights
    • Submitted from a mobile device

    You can't get a hold of anyone on the phone. Takes 48 hours to get a response via email. No phones in the rooms, no phones at the reception. Really annoying when you just have a quick question and your are calling from America

    Everything was terrific

    Stayed in July 2024

  • Reviewed: July 7, 2024

    1.0
    otel is under construction. rooms were dirty. they couldnt make check in easly. we waited 45 minutes
    • Business trip
    • Group
    • Nest Room
    • Stayed 2 nights

    otel is under construction. rooms were dirty. they couldnt make check in easly. we waited 45 minutes

    Stayed in July 2024

  • Reviewed: June 24, 2024

    10
    Great accommodation option is central Vienna
    • Business trip
    • Couple
    • Lovely Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Nothing springs to mind

    Great location and great service

    Stayed in June 2024

  • Reviewed: June 22, 2024

    10
    Perfectly served our purpose and would go back again.
    • Leisure trip
    • Couple
    • Cozy Room
    • Stayed 1 night
    • Submitted from a mobile device

    It is a refitted room and very cleverly done with the glass shower and toilet unit, however would have prefer more privacy regarding toilet. It is really neat though how it's designed and done.😊

    It is really a great downtown location. Very easy to walk everywhere or access the public transportation. It is in a middle of everything but still quiet at least it was on a weekend. Great wibe at night in the lobby. Definitely a good place to chill and maybe have a drink before bed. Would definitely go back there.

    Stayed in May 2024

Showing 376 - 400

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