The location is great. It is close to the historical centre and the busiest street in Vienna, with all the shops and restaurants. The metro station is pretty close as well and gives the opportunity to travel to remote places like the Schönbrunn Palace and Belvedere Palace. If you decide to take and Uber, the most of the places can be reached for between 10 and 20 euros. The Prater is 15-20 min walk or 10-15 with the metro. The hotel is very clean. The self check-in and check-out are really easy and convenient.

Stayed in October 2023

Not adequate Value for a Huge amount of money; hotel in reconstruction works, noisy, not well indicated Hotel entrance, no luggage room.

The location is perfect, close to the stop of the Airport Bus line, close to Vienna center; public transport; main Post, Police...

Stayed in September 2023

Everything at the reception and the cleanliness of the hotel was not as desired and there was an unpleasant smell.

Nothing but it’s very bad.

Stayed in August 2023

Noisy fan / cooling ? system in the room. Woke me up every night. Access to hotel from main street should have been more direct,- not by lift. Breakfast quite ordinary,- bakery on sunday was dry and not fresh. The hotel gave the impression og fitness-facilities included,- this was not the case. Visiting Vienna ? Book a different hotel !

Central location

Stayed in September 2023

The ceiling in the bathroom had mould and the paint was peeling off it. There were construction works going on and drilling started very early in the morning. The hotel should have made people aware during the booking that construction works could be going on during the stay. We would not have stayed in the hotel had we known, we also paid full rate which is disappointing.

Stayed in August 2023

The location

Stayed in September 2023

The staff The room

Nothing at all.

Stayed in August 2023

The hotel is ok, but it is not 4 star. Breakfast is ok, but overpriced. I requested early check-in. I was informed they will do their best to accommodate, but they did not. And the problem was not that we did not get the early check-in, but the lack of effort to inform us that it will not happened, even though when we came to the property there were more that 10 rooms that has checked out.(you can see the cards that were left at the checked out box). The first guy that we approached at 10:30 was very rude, and told to leave the language and to come back at 15:00. If we knew that we would not have rooms, we were going to organize our agenda and plan for the day differently. Another more polite guy told us to try at 13:00 and we did around 13:30, but the rooms were not ready. We decided to wait at the lobby and hoped somebody would inform us when ready, but no. We checked at 14:30, it turn out the rooms were ready, but nobody told us. The last day our card stopped working, I had to go 3 times to reception to make it works. There is no phone in the room. Also the shower is with glass walls, which is not comfortable when staying with kids.

Stayed in August 2023

Nothing!

Super comfy, great staff & fabulous healthy breakfast.

Stayed in August 2023

Very friendly and helpful staff, comfy and quiet room, amazing location.

Stayed in August 2023

n/a

Very pleasant stay in bright and clean hotel. Perfect location next to metro station. Easy access. In the city center. close to nice restaurants and coffee places.

Stayed in August 2023

Nothing

Great location. Great room size. Very clean. Shower was amazing

Stayed in August 2023

No fridge. No privacy for friends that are traveling together. No phone. Very small space.

Location

Stayed in August 2023

The air conditionner machine didn't work. But I could finally live without

El estilo, el ambiente y que es mi hotel favorito de Viena.

Stayed in July 2023

So, I put 1 star, because I want to get low the rating. There was not a big problem, but, it is nothing special for that kind of money. The rooms are not completely soundproof as it says in the facilities and the lobby is more like a hostel. Obviously not a 4 star hotel

Stayed in July 2023

Clean, comfy, great breakfast and good location.

Stayed in July 2023

No iron in the room or laundry service. Very unhelpful when travelling for business. No bottled water in the room.

Staff were friendly.

Stayed in June 2023

The drains were blocked which flooded our room with human poo. My husband had to unblock drains and touch previous guests poo. We had to mop up poo in our room with the towels. When we reported to reception they seemed to know there was an issue with the drains. Manager said we could get a refund through bookings.com but bookings.com have not given us a refund. Everytime I contact hotel they say to contact bookings.com. bookings.com say to contact hotel!

Location and music box in room

Stayed in July 2023

Everything was great.

Great central location that was convenient for going anywhere in the city for a short business trip. Stylish rooms that were just the right size for a short stay. Will definitely come back again.

Stayed in April 2023

The reception guy was so rude. In the first day in my stay I put my don't disturb sign on the door and I didn't find it the next day so I asked the reception guy to have another one he told me you already have one and he was talking in a rude attitude. And in the same day the house keeping was cleaning my room and took my blanket cover, so I asked the same guy at the reception for a blanket cover later so he looked at me in the same bad way like I was lying to him and he told me " Oh so at first they took your sign and now your blanket cover and you just noticed that" I didn't like the attitude at all of the reception he was very rude I'm so disappointed in this stay unfortunately. The management was great and helpful but this is my worst stay in a hotel ever because of the reception guy and this is the first time for me to write a negative review to a hotel.

The manager was helpful, The room was great and the location was amazing!

Stayed in June 2023

The outside road construction was during the night time, very noisy. We had to contact the hotel staff to change a room at around 3am in the morning.

The hotel location is good, close to everything and within walking distance. Hotel staff were very nice. Clean and nice room.

Stayed in May 2023

Very nice modern hotel.

Stayed in June 2023

Great location, room was bright and clean and very comfortable.

Stayed in May 2023

The room was a total disaster. Smelly, small, no telephone call reception. The layout of the room is very weird.

Location is great!

Stayed in May 2023

Noisy room, mostly with road noise and construction. We had a broken/slow draining sink and a broken A/C for a few days. However, the A/C was fixed after 2 days. The bathroom/shower set up is very awkward and there is no way to use the restroom at night without lighting up the whole room, which makes it annoying at night.

The location was good, close to a major metro station, and the general decor of the lobby was cool.

Stayed in May 2023