nothing

simple but modern

Stayed in December 2022

All great no complaints would definitely return

The room was very clean immaculate very pleasant temperature, comfy big bed. Hotel locate very close to public transfers and great bars and restaurants

Stayed in November 2022

room need to be a little bigger

location is good the room was nice

Stayed in November 2022

The room was very uncomfortable with a sink in the middle if the room as there is not bathroom. We were 2 friends and were surprised to find our that the shower was transparent The room is suitable for single/couple.

The hotel staff were very friendly and helpful Location is very good

Stayed in November 2022

the room was small and having the shower and toilet without proper separation and no ventilation made the room smell damp and musky. it was hard to find initially as the signs are very small and over powered by the large fitness centre and post office sings. one member of staff was incredibly uninterested in any kind of service and unaware of simpler things. No cash policy makes it very expense to drink at the bar and even more so because they won’t charge to a room or rub a bar tab so you have to pay for every transaction so get a foreign transaction fee for every drink you buy. I’ve never stayed at a hotel that doesn’t charge to the room so you can pay in one transaction. they won’t clean or freshen rooms for less than a 4 night stay.

location was pretty good.

Stayed in November 2022

we didn’t take a room with breakfast but one day we wanted to try. The breakfast cost us 24 euros per person!!! that make us very angry because the stuff didn’t tell us this was the price when we just set at the table…

perfect and quiet location, the room was beautiful and the bad was comfortable.

Stayed in October 2022

Its not a hotel but a hostel! They dont even have coffee maker inside the room. And anything, literally anything you need, you have to buy from vending machine. Very disappointed with my choice of this hotel. I would not recommend it to anyone I know

Breakfast was okay

Stayed in October 2022

Characterless, automated checkin, no working reception. Indifferent bar staff running front of house.

Poor breakfast selection, tasteless coffee.

Stayed in October 2022

I chose this hotel because of the good reviews and great location. Unfortunately, my experience was not what I expected it to be due to several minor things that happened over the course of my 3-day stay and resulted in the overall negative review. First of all, it is not clear how to enter the hotel. There are two passageways that lead to it, and it would have been nice to get directions in advance. We arriver at 5 am after a sleepless night, I checked in online to save time, however the staff member made me check in again, regardless. Then they mentioned, that the system doesn’t work and they will have to unlock the elevator and let us in our room with her special key. They got lost and couldn’t find our room. The whole process took over 20 minutes and it’s just not what you need at 5 am, being pregnant and tired after a long journey. The pillow case in our room had a huge yellow stain, thankfully it was replaced the next day. The next event we received the key to our room, but it was not working, so we had to go and change it again. Not the level of service expected from Ruby hotels.

Great location.

Stayed in October 2022

There is not anything I can say to really detract from the hotel. The price is definitely fair compared to surrounding hotels.

I liked pretty much everything about this hotel. The location was pretty great. It's located close to central square where all the restaurants and shopping is. For locations that aren't so close, public transportation was right around the corner. The room was great. The beds were comfortable, the room was clean, and the shower was hot. I really liked the self check-in process. I arrived late and was really ready for a shower and bed. It was as simple as typing in a few things into a computer and then it printed a room key. It took me, at most, 2 minutes to complete the process. The breakfast was good as well. I would like a little more variety, but it was still good. The staff were very friendly and nice. I lost my first room card and the staff replaced it free of charge. All in all, great establishment.

Stayed in October 2022

very small rooms, bad service, the front desk workers were not nice at all, we didn’t have anyone to talk to. they put us at a room by the elevator, we didn’t sleep all night because of the noise. when we asked to move, they didn’t do anything to help us.

the design only.

Stayed in October 2022

Horrendous entrance. Unfriendly staff. No tea or coffee facilities in room. Hated the shower and toilet being in the bedroom

Great location. Clean good sized room.

Stayed in October 2022

the bathroom is very awkward. having clear showers is very awkward- many people don’t feel comfortable showering with no privacy at all. there is no room service, no phone in the room, no tea/coffee making facilities. the pillows are way too soft and uncomfortable.

Leon was a lovely staff member. the rest were quite rude and stern- not friendly at all.

Stayed in October 2022

The hotel was in a great location and provided a lovely breakfast

Stayed in September 2022

I have only positive experience with the hotel: the whole concept of it is brilliant with an option to have less cleaning in exchange for a free drink, the easiness of self check-in and check out, the politeness and helpfulness of the stuff who helped me to organize a taxi to Bratislava. The room is huge, nicely renovated, very quiet and cute.

Stayed in September 2022

Nothing, everything was spot on

Very modern, cosy, with unique design

Stayed in August 2022

Nothing

Perfect location to sightsee from, cool retro bar, great breakfast and best staff ever. Such friendly vibes throughout and helpful.

Stayed in September 2022

uncomfortable pillows, “glass bathroom” lights up the whole room at night if someone needs to use it, no fridge.

Location, beds

Stayed in September 2022

The location was really good. The nearest metro station was literally 1 minute from the hotel. Also lots of historic sights were in walking distance. Of course the rooms were very cosy and comfortable. And the overal vibe of the whole hotel was very welcoming. All the staff were helpful and friendly.

Stayed in September 2022

-

Everything!

Stayed in August 2022

There was a sewag smell in the bathroom. Room was small, no room for a big suitcase. Breakfast is expensive for the offered choices.

Hotel and location are good

Stayed in September 2022

Everything was perfect!

Stayed in July 2022

The toilet and shower was smelly. And the air conditioning didn’t work the second night.

Stayed in September 2022

good location, very clean and modern room

Stayed in September 2022