The fitness space was inadequate and not functional

The style and history

Stayed in November 2024

The TV did not work properly

Breakfast was good and great selection, we also visit the restaurant in the evening the food was delicious

Stayed in August 2024

The rooms in the old part of the building do not have air conditioning, but for us it was not a big problem.

The room was very clean and quiet, the breakfast and the restaurant are very good. Friendly staff and dog-friendly hotel.

Stayed in August 2024

The girl we met at the reception is mildly kind, more can be done to welcome the guests.

Nice breakfast, free parking outside the hotel and perfectly clean room.

Stayed in August 2024

Why I have inside my room another door that was in right side

Sehr gut

Stayed in April 2024

Stagg, breakfast, clean

Stayed in February 2024

Empty plastic bottles under the bed

Breakfast

Stayed in February 2024

could be more cleaner especially in the room. one of the family who stayed brought their dog to the breakfast and sat next to us. the dog was restless constantly coming to us, it was a bit disturbing.

friendly stuff. nice cozy hotel. sauna.

Stayed in January 2024

Breakfast was ok and enough different options.

Stayed in December 2023

All goo

Wonderful hotel is a charming town

Stayed in October 2023

Breakfast could have been more varied.

Everything is fine. Solid four stars.

Stayed in October 2023

Great hotel, in a perfect location near to the forest. Comfortable room. Delicious breakfasts. Pet friendly.

Stayed in September 2023

The clerk in the evening shift informed us that we get two identical Rooms next to each other. Both are not true. She seemed not knowing the rooms of the hotel. Besides. At 4 stars hotel shouldn’t be someone awake at night shift?

Almost everything

Stayed in September 2023

-

Place, dinner, breakfast, flexibility of staf. All was very good🤗

Stayed in July 2023

It could be a little better if the rooms had AC, but it was fine as it was.

The breakfast was amazing, it even included some sparkling wine which was a nice surprise. The staff was friendly and everything went well.

Stayed in June 2023

The mattresses could be a bit harder. They were very soft with no back support. I could do one night but probably couldn't do more than that. The shower door was leaking in the corner. Could (and SHOULD) be probably fixed with some silicone. It`s not very pleasant when after your shower you have to step on wet bath mat. A health risk as well. The toilet bowl wax veeery low. I have never seen anything like it. Great for kids but I can imagine and older person would have difficulties getting up. I missed a coffee/tea making equipment in the room. That should be a standard in a **** hotel.

The hotel was great, staff friendly and helpful. The location is superb, close to both nature and civilization. I appreciated that I could open a large French window to air the room. One could also use the A/C which did not turn off once you left the room (I've seen that at other hotels). Free bike rental for guests is and excellent idea, however when not in use the bike seats should be covered because they soak up rain water. the seat looks dry, but the inside is soaked and once you sit on it, water runs out through small holes on the sides. I used the bike to go and see the town centre and only realised this when I got off the bike in the town - my bottom was soaking wet and I looked like I peed my self. That was the only downside of my stay. So I recommend putting a plastic bag over the seat when you use it, even on a sunny day. Otherwise I was very satisfied. My room was on an entrance side of the building, I had a great view of the ruin. I could hear the street when I opened the window but wasn't anything that would disturb me, the street is not that loud I was there on a week day. The mattress was very soft, way too much for my liking, no back support really, but I was so tired that I slept like baby anyway. And the breakfast was excellent! I have never seen so much choice for vegetarians. And having eggs done any style you wish is just top.

Stayed in June 2023

I can’t think of anything that needs improvement.

The staff is helpful and friendly. The hotel is located right off the hiking trails. The breakfast is very good.

Stayed in June 2023

I was a little bit disappointed that only 1 day of housekeeping was provided, the lack of glasses/water in the room and the cost of drinks that went with this.

Absolutely fantastic location, facilities and super friendly staff.

Stayed in May 2023

My husband felt an allergy to pets. And yes, pets are allowed in the hotel..

The location and breakfast were really good.

Stayed in May 2023

Hard pillow

Style of the hotel and the location

Stayed in May 2023

Somewhat far from the city center, so you need a car to go around or get to the thermal spa. Our room was in the 3rd floor, and the slanted ceiling over the bed was somewhat disturbing. None of the above was a big issue anyway. Did not affect the overall experience which was really very pleasant.

Friendly helpful staff, spacious room with a nice view of the castle,, free parking, excellent breakfast with a wide selection of everything you could think of, free sauna, big tv screen. Reasonable price for what you get. We'll be back, most probably.

Stayed in April 2023

The bar closes earlier than advertised (I was told 8 pm), the restaurant was closed on the second day of my stay. The hotel website advertised an amazing breakfast, including hot dishes, with potatoes and pancakes, etc. But eggs were the only thing warm dish available, and there was no breakfast menu on hand. The breakfast server was overwhelmed so the buffet wasn't stocked regularly, like the cheese and bread.

The little amenities, like bathrobe and slippers, cozy bed. The building is beautiful, and the decor was charming. Lovely location next to a park and castle ruins. Decent Austrian style breakfast, yogurt, cereals, antipasti, spreads, and the highlight was that it was available until noon. Eggs made fresh to order.

Stayed in February 2023

No air condition

All was very welcoming and high class

Stayed in June 2022

Noisy room, insects in the room!!!!!!! please show the window,room 209

breakfast, staff

Stayed in December 2024