Excellent location.

Stayed in December 2023

Big construction site directly across the street (which looks like it will go on for months and months) was an unattractive view and work starts at 7am Mon-Sat.

The reception staff and restaurant staff are all very friendly, courteous, efficient and helpful. The attractive paneled hotel restaurant serves very good traditional Austrian fare ,with an extensive wine list. The location is just outside the historic center - 3 minute walk, and the parking is on-site. Rooms are clean, beds comfortable, but otherwise unremarkable. All in all, a good mid-range choice to stay in Innsbruck.

Stayed in December 2023

the pillow for the bed like a giant mashmallow, terrible,view from the room a giant building site,tv only bbc news available.the breakfast hot food poor ham and sausage really tough and hard dried out, scrambled egg very sloppy boiled eggs under cooked very sloppy.usual european ham cheese fruits yoghurts all fine bread great cereals fine.

location was very good, all staff great always helpful, very clean throughout modern rooms,comfy bed and bedding breakfast ok nothing special, shower great hot as you wanted, rooms cleaned daily overall safety great.oline advance check in great just sign registration card on arrival room cards ready no hanging round reception.check out smooth and quick.wifi fairly good no problems storage space adequate.

Stayed in December 2023

The pillows are too soft and its only 1 per person. At the moment, there's a construction work (of a building) going on just infront of the hotel.

Location - 5mins from train station, walking distance from halal eateries and groceries, walking distance from shopping centres and supermarkets, walking distance from alstadt and main attractions in the city The interior of the hotel which is very nicely decorated, welcoming and cosy. Check in and check out is a breeze. Very nice, efficient and friendly staff at the reception counter.

Stayed in December 2023

The glasul bath and toilet is not at all the best choice.

The location was very good, close to both the train station and easyJet to reach the old town.

Stayed in December 2023

Nothing to dislike

The location was perfect for getting around Innsbruck

Stayed in December 2023

Bathroom shower cubicle door is in need of repair. The rubber edge of the glass door has gaps so alot of water was seeping out of the shower cubicle.

Location was good, near the main train station and also near the main shopping area.

Stayed in November 2023

Location and rooms

Stayed in November 2023

They are still busy renovating the lobby, but we didn't have any discomfort from it (no noise issues)

The room was big and looked recently renovated. Good location, walking distance from the central station. The staff was very friendly

Stayed in October 2023

I was travelling with a colleague and sharing the room. A bathroom with glass walls and just a small courtain was not nice at all, also because it was not only the shower to be exposed, but the all bathroom.

Nice location, very close to central station and city centre. Parking inside the hotel is not free, but very convinient. Even if we were only at the second floor facing the stree, the room was really quiet.

Stayed in November 2023

Location is so close to train station

Stayed in November 2023

My room was very small. Had yo unpack my suitcase and leaving it on the floor

Breakfast was excellent, great variety

Stayed in October 2023

Good location, good breakfast.

Property was on the repair. It was not announced when booking. The was a building in the same street direct in front of the property. It was difficult even to speak in the lobby, there was very dusty. However, room was clean, and was silent because of good windows. The breakfast was very good.

Stayed in October 2023

We didn't notice from the photos that some of the rooms (like ours) have a very small gap between the foot of the bed and the sliding door to the bathroom.

We stayed at Hotel Sailer 6 years ago and like the location for train travel and easy access to the historic parts of Innsbruck as well as the lift up the mountain. Since then the rooms have been refurbished to a high standard. The family-run atmosphere makes it friendly.

Stayed in October 2023

Nothing

Good rooms, clan bathroom, luggage safe room very helpful

Stayed in October 2023

Renovation going on in the reception area - totally understandable, but it didn’t feel so celebratory among arrival. I was really missing a whole-body-mirror in my room.

Good location - close to the train station and center. Room interior was very new. Bed was very comfortable. Nice mountain-view from the room. Staff was very friendly.

Stayed in October 2023

The reception area was undergoing heavy renovation works - dust, hanging cables and lots of noise. Although the staff moved temporarily the reception itself there was mo way to avoid the ongoing works on the way to breakfast or on the way out. Nevertheless I gave a very good rating because apart from the renovations the hotel was very nice and comfortable.

The hotel is perfectly located in the center and provides convenient parking for an extra charge. The junior suite was large and clean, very comfortable for a family of 4. The staff was cordial and helpful and the breakfast was delicious.

Stayed in October 2023

Nice room and amenities, good location (about 3 mins walk to train station), provide kettle when requested

Stayed in October 2023

No kettle in the room for a brew on a morning.

Lovely hotel and well located. It was clean, the staff were friendly and would recommend.

Stayed in September 2023

Room was stuffy

Comfy, location

Stayed in October 2023

Area full of construction.

Close to train station for early departure. Friendly staff. Clean.

Stayed in October 2023

Not their fault, but a huge building project was going on over the road. Rather an odd experience where the waitress brought the wrong (more expensive and better) red wine. After we started drinking it, she came and took it and the carafe away and brought the inferior one. Resistant to the suggestion that as it was her fault and had been poured anyway, they should leave it.

Comfy room not too far from the centre and close to the station. Lovely garden where one could eat in warm weather.

Stayed in September 2023

The check-in system could perhaps be simplified, but was certainly not a problem. There is a building site opposite the hotel, but because the hotel has air conditioning, we did not hear a thing.

The hotel has the charm of an old "Gasthof" but the rooms are modern and clean and comfortable (very comfortable beds!). It has a lovely outside restaurant, which unfortunately was fully booked on our first evening. Also the separate little rooms of the inside restaurant are very authentic and cosy. The staff did their best to arrange a table for us on our last night, although the restaurant was already fully booked. The hotel is great value for money, certainly compared with other hotels in the area, which were all much more expensive; even if they had been in the same price category, I would still prefer Sailer! Innsbruck railway station at walking distance, about 5 minutes' walk

Stayed in October 2023

Breakfast was rather unremarkable for the price paid. Bathroom design is certainly interesting as shown in the pictures , but too much on the extreme side for our liking after all.

The room was very clean and well kept. Hotel staff were friendly and accomodating during our stay. We really liked the location, walking distance to most things and the central train station. While there is a construction site outside the room was soundproof when the window is closed.

Stayed in October 2023

The bathroom and shower were separated

Short walk from the train station and had nice views of the mtns

Stayed in September 2023