Perfect breakfast - for all tastes. Excellent location in the historic city center. Paid parking Vitaneum Parkgarage is available 150 m away - max. price for 24 hours: € 35.

Stayed in March 2025

The room was here and there too dusty. Unfortunately no tea pack in the room.

Perfect location (even for the Christmas market). Helpful and professionali staff. Room was very comfortable and quiet. Appreciated the coffee machine in the room.

Stayed in December 2024

The shampoo and toiletry bag in badroom were empty. In sauna was no water.

Warm in the room.

Stayed in November 2024

Wanted a bath tap but only shower was there. Also the lobby had too much stuff but otherwise it was very good hotel with very nice and helpful staff

The breakfast was good but very expensive. The location was very good

Stayed in November 2024

Friendly staff, the room was very nice and clean. The location is perfect, very central, and with the bus station just around the corner.

Stayed in October 2024

Since there was a water issue during our stay, maybe guests should have received free drinking water daily, we were 3 guests in one room received ONE free bottle.

Rooms were ok, could have had better shampoo, and maybe some regular soup. Had issue where toilet needed to be fixed twice. We stayed for quite a few days, maybe switch up foods offered, always the same. Bigger coffee cups. Location of hotel is great. I am from Klagenfurt but live in NYC, I realize that things are different in Europe. I am not complaining, but just suggestions.

Stayed in October 2024

Some of staff were not well trained to deal with customer issues. I had issue with my air conditioning, one staff member at reception was very rude in saying to me that she could not do anything. While little later her own colleague Jacqueline helped me out and fixed the issue.

Location is ideal, close to historic centre of Klagenfurt. Close to many local restaurants, cafe and bars. Jacqueline at reception was very helpful and resolved issues with air conditioning in my room. You need more people like her in your hotel.

Stayed in September 2024

Toilet did not flush properly - reception wasting advise maintenance.

Good location by marketplace, old town, local buses. Nespresso machine was appreciated. Easy bus trip to Minimundus and Wörthersee.

Stayed in September 2024

We had to pay 2 places for the parking for motorcycles even if we used only one place. 250 Euros for a night and we had to pay 4 Euros to have 4 extra coffee caps The staff of the hotel is not friendly at all (front desk). The opposite of the restaurant

Perfect location Restaurant very good (food, drinks and wine), and restaurant staff very friendly

Stayed in August 2024

Breakfast was wonderful. Great selection and variety, good quality produce, lovely calm atmosphere. The prosecco was a lovely surprise.

Stayed in August 2024

The room was ugly, with a TV cabinet at the foot of the bed. The furniture doesn't seem to fit the size of the room and is oddly arranged. The mini frig in the room was broken and was not fixed despite asking the front desk to fix it. The pillows are very uncomfortable.

Great breakfast with lots of vegan options. The sauna area is very nice. Great location close to the old city.

Stayed in May 2024

Great central location in the old town and easy to park in city streets near the hotel during the weekend.

Stayed in May 2024

Little old

Nice location

Stayed in May 2024

lack of slippers, tea, kettle for hot water. There was only one half liter bottle of water for two people

location, room, bed

Stayed in April 2024

Our room was ready just for one person instead of two (pillow, blanket, towels missing..). Personal partly fixed it after we let them know. Bed very soft, not comfortable. Almost no darkness in the room at night, curtains almost transparent.. it was hard to fall asleep.

Clean and modern-looking room, nice bathroom, great location very close to the city centre.

Stayed in April 2024

excellent breakfast

Stayed in March 2024

Very polite and friendly staff

Stayed in March 2024

the couchbed was not great to sleep on

exceptional breakfast, clean and modern rooms

Stayed in February 2024

Nothing

Spacious

Stayed in December 2023

Lukewarm welcome at check-in - no smile, no eye-contact (young lady was probably at the end of her shift). Folding bed was not comfortable.

Clean, spacious room. Central location. They are not economising on heating-you can adjust temperature you like for your room, which is very nice in winter. We didn't had breakfast, but it looked very appealing.

Stayed in November 2023

The breakfast place - on Saturday and especially Sunday it eas extremely hard for hotel guests to find a place since a lot of tables were reserved for outside guests. We were not warned about that either. Then the price for pets - I did not notice it on Bookjng, it should be shown visibly beforehand or added when booking. Same for parking price that we found iut inly when checking out. Then on our last night (Sat.25.11/Sun.26.11) we were woken up at 2am by some guys in black hoodies knowking on every door on our floor. Twice. Hotel should keep an eye on who enters the hotel at night. Also when we brought flowers and asked for a vase we were given a broken one that leaked water so much we could not use it.

Location and possibility to park the car next to the entrance to unload and upload luggage. The possibility to stay with pets.

Stayed in November 2023

that there is no longer as earlier any car parking space, at least for unloading and loading the luggage

the buffet breakfast is excellent and the staff attentive and friendly

Stayed in November 2023

Most Gym equipment was not accessible this week

Stayed in October 2023

During our stay there It was accomodate also a big sport team. Teenagers, boys... During the breakfast ( wonderful, by the way).. from some of them come a heavy smell of sweating... C'mon... it was absolutely grouse... I expected that some of the lady waiters to took some actions... but no...

Stayed in July 2023