nothing

Excellent location and great value for the price

Stayed in September 2022

Nothing

Friendly staff, especially Christoph. Very clean, comfortable room and property. Well located very near Naschmarket.

Stayed in October 2022

like it all.

like the comfort and style.

Stayed in September 2022

Breakfast is wonderful

Stayed in October 2022

Nothing

we were upgraded to a lovely big room on floor 4. it was cold outside even though it was late September there was heating for our room if we needed it. The staff were very helpful and friendly.

Stayed in September 2022

there is nothing we were dissatisfied with. we enjoyed everything about our stay!

the hotel was in the heart of the city and steps from the subway U1/U4. we were also steps from the Naschmarkt!

Stayed in September 2022

location, staff polite

Stayed in September 2022

poor breakfast

the location

Stayed in September 2022

The toilet was separate to the sink and shower, a bit unusual but as they are part of your private bedroom it is not too much of an issue. We still really liked the room layout and features. The room is a bit old fashioned or old world but we liked the character.

Great Location very convenient to public transport and close to the State Opera where many tours depart from such as hop on hop off, day trip to Bratislava etc. Very clean, very comfortable, quiet hotel & location, nice quiet & spacious room, very good AC and we could also open the windows. The bed was extremely comfortable and we slept very well due to the comfort and quietness! The hotel is very close to a market with a great selection of restaurants and bars and cafes. Staff at the hotel were friendly and helpful. We didn't have breakfast as it seemed expensive & there are plenty of places nearby to eat. Tea and coffee making facilities is a plus for us and also as you enter the room there were two hooks on the wall to hang coats which is very convenient if you have been out in the Vienna rain! You need your room key to use the elevator and this is a good feature as it adds to your feeling of security. We were very happy with this hotel and really enjoyed our stay.

Stayed in September 2022

There is an empty refrigerator in the room. Excessively expensive breakfast (and it's not a breakfast at Berlin's Hotel Adlon), although the price of the room is quite affordable.

Excellent location. Right next to the Viener Secession, three minutes from the opera, four minutes from the Wiener Musikverein, four minutes from the Albertina. Excellent reception staff. Perfect room, clean and pleasant.

Stayed in September 2022

location is 100% perfect

Stayed in September 2022

Everything was perfect!

The position was simply perfect: the hotel is close to the museum quarter (like 10 minutes walking), close to the centre of the City (Always 10 minutes) and close to bar and restaurants (historical sperl cafè is always 10 minutes walking far) and the secession building is in front of the hotel. We didn't need to take metro or tram for all our five days in this amazing City, But if someone need metro (karlsplatz) is very very close to the hotel. Staff was so kind, polite and welcoming 😀 they were very professional and they make our staying very comfortable: thanks 👍!

Stayed in September 2022

Hotel was a bit shabby. Breakfast quite standard, sufficient, though.

Hotel was little old--dated, but quite clean. The room was nicely furnished, big bathroom, comfortable bed. Good breakfast. Nice distance to old town and museums. Nice restaurants nearby in Nacsmarkt.

Stayed in September 2022

Would have liked a blanket in the room, as an option

Excellent location. Within a short walking distance of the Albertina Museum, Opera House, the Naschmarkt and Karlsplatz U Bahn Station

Stayed in September 2022

super clean and super friendly

Stayed in September 2022

The air conditioner made some noise each time it turned on

Perfect location for walking and getting to know the City as a tourist. Very comfy beds. Spacious. Nice view.

Stayed in September 2022

Room decor maybe a little dated but not a problem

Good spacious room with a.c Helpful friendly staff Good location close to underground and amenities nearby

Stayed in July 2022

The glass for the tub/shower could be bigger to avoid getting water all over the bathroom floor.

Excellent and spacious room! This hotel was also exceptionally clean. The location is close to Mariahilferstrasse, a big shopping street, the Naschmarkt and within easy walking distance of the city centre. Hotel staff were also very friendly. Definitely a great experience!

Stayed in September 2022

nothing!

central location!!!!

Stayed in September 2022

A nice hotel, at walking distance from practically all sites in central Vienna, quite and very pleasant.

Stayed in September 2022

Great big and comfortable bed, with excellent linen large great bathroom excellent location very friendly staff very nice small courtyard great service in the morning for coffee and croassant

Stayed in August 2022

Steps from level to level. The designers should have paid more attention to access for persons with disabilities, or with problems with steps. I am eighty, and just hurt my knee making it difficult to climb stairs. I realize Vienna is not a new city, but to appeal to wider demographics you should be able to get to your room without having to climb stairs. The two elevator system separated by steps is almost an insult to those who cannot navigate steps. This should be apparent in your public advertising+-that tou are not an accessible property.

Breakfasts were very good, but I was under the impression that they were included in the price of the room. I believe they should all be either one or the other, all included or all not included. Our summary would be small accommodations and expensive breakfasts. It would be a good value is breakfasts were included. Otherwise not a particularly good value.

Stayed in August 2022

We would apreciate some cofee pods for the cofee maker. And maybe basic cutlery in the kitchen for the baby. But that is really nothing important.

Location fantastic, room size great, breakfast wonderfull. Parking very convenient. We would love to be back soon

Stayed in August 2022

Noise isolation can be better, I can hear everything outside the door

Very good location, close to Naschmarkt, where you can find all you need. 7min walking to Music Society, 5min to subway stations. 10min walking to Maria Theresien Platz, where all the historic buildings located. Hotel has their own parking garage, it’s fantastic to us. Staff are super good, room has air condition, very useful in this summer.

Stayed in July 2022

The major downside of this hotel is the breakfast; it is absolutely not at the level of a 4* hotel, more like 2,5*. There is no one managing the breakfast room; the guests are more or less left on their own. There is some staff replenishing the buffet, but they seem to serve purely in a technical capacity and aren't able to communicate with guests due to lack of English speaking ability. The breakfast buffet is generally mediocre.

Fabulous location, both in terms of the nearby museums and the Naschmarkt where we ate several times.

Stayed in August 2022