Schulgasse 2, 3100 Sankt Pölten, Austria
#40 of 44 hotels in Sankt Pölten
Guests' ChoiceBased on 179 hotel reviews
6.8Cleanliness
7.1
Comfort
7.1
Location
8.9
Facilities
6.6
Staff
7.5
Value for money
7.5
Free Wifi
8.2
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1 and 10. To get the overall score you see, we add up all the review scores we’ve received and divide that total by the number of them. We use a weighted review system, which means the more recent the review, the bigger the impact on the total review score calculation. Guests can also give separate “subscores” in crucial areas like location, cleanliness, staff, comfort, facilities, value, and free Wifi. Note that guests submit their subscores and overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: January 14, 2025
Reza
FranceEverything was ok.
The environment was so peaceful.
Stayed in January 2025
Reviewed: December 10, 2024
Pedro
BrazilThe shower was really good
Stayed in December 2024
Reviewed: October 17, 2024
Sesha
IndiaNo kettle or hot water service. Would be nice to have it in room. They had fridge though.
Location was very good. Right near main station.
Stayed in October 2024
Reviewed: September 22, 2024
Leonard
GermanyVery basic room, there was never any worker at the reception, very thin walls to the neighboring rooms, loud cleaning in the early morning, there was a 10cm hole in the wall of my room.
Good location, relatively low price, good WiFi, warm.
Stayed in September 2024
Reviewed: September 8, 2024
Johann
AustriaZimmer gut - self check in kein Problem
Stayed in September 2024
Reviewed: June 21, 2024
Tarek
SyriaToo old and they didn’t clean the room. The bathroom was not maintained as it should be
Location and ease of use
Stayed in June 2024
Reviewed: December 18, 2023
Tony
United KingdomSlightly difficult to find the correct key for our room. No tactile numbers on the lift/elevator. Didn't know what floor the lift/elevator had arrived at. No tactile numbers on rooms doors, so hard to find our room in the dim light. No where to find the bufet breakfast or how to pay for it. WiFi password we were given didn't work, so couldn't access the apparent free WiFi. Slight expensive for the twin room.
Comfy twin room in the attic of a large house/hotel. Very quiet. 2 single beds with a couch in between. Comfy matrus, sheets, duvet and pillow included. Towels included. Carpet on floor. En-suite bathroom, with sink, toilet and shower. Hand soap provided and toilet paper. Free WiFi in room. Plug sockets near bed. Lift/elevator to all floors. Room door opened and locked by key. Self-check-in. Code to building and to get key from a lock box inside hotel is emailed on day of check-in. Good instructions from staff. Breakfast is, apparently, available for 10 Euros per person, but not sure at what time and where. Hotel a 6-10 minute walk from the train station and city centre and padestrian old part. Very quiet on Sundays.
Stayed in December 2023
Reviewed: December 1, 2023
Pt_traveller
PortugalGreat location. Easy self-checking
Stayed in November 2023
Reviewed: November 26, 2023
Barbara
CanadaRooms show wear and could use some refreshing
Amazing central location. Easy access to room.
Stayed in November 2023
Reviewed: November 8, 2023
Tomas
United Kingdom- location at the south end of the town centre's pedestrian area - single bed room with an additional small sofa was good size for 1 person - the staff free check in and check out works smoothly
Stayed in September 2023
Reviewed: September 18, 2023
John
United KingdomThe decor seemed rather dated, and with windows open on a warm night it was quite noisy. For the price paid I would have expected air con.
The hotel was in a good central location, and the room was spacious with comfortable beds.
Stayed in September 2023
Reviewed: August 30, 2023
Kadrie
United KingdomGood location.
Stayed in August 2023
Reviewed: August 29, 2023
Constantin
United Kingdomthe room was quite outdated with old furniture and the bathroom looked old.
Good breakfast, we had what we needed. The room was a bit outdated but comfortable and clean. The location was great, in the town centre. Lots of road works, but was on a Sunday so was quiet.
Stayed in August 2023
Reviewed: August 22, 2023
Mihai
United KingdomCheck out times are way too early (10am), considering you can only check in after 3pm. The cleaning team needs to thorougly check the room/bathroom. We found hair on the bathroom's wall, and the shower screen had not been cleaned well for some time as it had a lot of limescale on it. The extractor needs some proper dusting too, although that seems to be a common problem in many hotels...
We liked that we could check in at any time after 3pm without much fuss ( calls from reception to check on our arrival for example). The loo roll storage is a well thought idea as it saved us from running around the place looking for staff that could give us toilet paper. The location is perfect, central yet quiet. The room we had was spacious yet cosy and the beds very comfortable.
Stayed in August 2023
Reviewed: July 31, 2023
Ieva
LithuaniaThe hotel needs an upgrade, especially bathroom and sheets. There was no shampoo, only a douche gel (not enough) and soap. Bathroom has very weird smell. Breakfast was very poor. The street near hotel is under construction, so starting early morning there is very loud. Luckly we were here only one night.
Stayed in July 2023
Reviewed: July 11, 2023
Mitrovic
MontenegroIntetnet was not good signal in the night
Location.
Stayed in June 2023
Reviewed: July 3, 2023
N
HungaryElevator was out of order during the weekend. I had to use the stairs to top floor, it was quite challenging. :)
Location is good (center), fully remote hotel, no personal contact. No complications. Room was actually bigger what I reserved but I did not complaint. :D
Stayed in July 2023
Reviewed: June 30, 2023
William
CanadaVery helpful gentleman at the main desk. He pointed out a problem in my reservation and was patient in resolving it.
Stayed in June 2023
Reviewed: June 11, 2023
Kakaletri
GreeceThere was no hairdryer and the beds not very comfortable. The second person was extra charged but we were not informed when asked the hotel for the second person. They told us only when we were checking out. Not very good English communication.
The cleanliness was extraordinary. The breakfast was good, not many vegan options though and we had to tell the exact time we would be there, otherwise there was no breakfast! The location excellent, one step from the center of St Pölten. First time automatic check-in, last minute information but it worked well.
Stayed in June 2023
Reviewed: June 5, 2023
Jan
Czech RepublicBad parking around,recommending Maria Theresia st. which is around 500m from hotel.
Normal Austria budget hotel. But ok
Stayed in May 2023
Reviewed: May 20, 2023
Gheri
RomaniaPoor breakfast.Burnt carpet.
The location was ok.
Stayed in April 2023
Reviewed: May 12, 2023
Kristína
AustriaThe check in process was a total disaster. I was never informed that I need to do self check in. after arrival to the property I was in need to search for some codes which were said they were sent by mail (false statement). At the end I found them on booking page (in application or website was nothing in messages). Really unpleasant experience. After quit long search I found them online in the confirmation of booking but the message was not fully visible so last number of code for second room we needed to guess.
Stayed in May 2023
Reviewed: April 29, 2023
Regina
AustriaThe receptionist/owner. Very unfriendly and unhelpful.
Location and very easy self check in, once you got the instructions on how to do it.
Stayed in April 2023
Reviewed: April 16, 2023
Marianne
United KingdomThe damp smell in the downstairs reception and restaurant area. Hotel is tired. "No frills" in the room- no water, no hairdryer but basic soap provided. Creaky/noisy floor in bedroom. Self check in details came late, so it was confusing. Reception only manned in the morning.
Clean and comfortable, well situated to the centre. The spiral staircase was an interesting architectural feature.
Stayed in April 2023
Reichenau, Germany
Tivat, Montenegro
Temple, US
Santiago de los Caballeros, Dominican Republic
Gaschurn, Austria
Budapest, Hungary
Pollença, Spain
Kali, Croatia
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content