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  5. Reviews of STAGE 12 Hotel by Penz

Reviews of STAGE 12 Hotel by Penz This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

12 Maria-Theresien-Straße, Innenstadt, 6020 Innsbruck, Austria

#23 of 71 hotels in Innsbruck

Guests' Choice

Review Score

Based on 991 hotel reviews

8.6

Score breakdown

  • Cleanliness

    9.1

  • Comfort

    9.1

  • Location

    9.8

  • Facilities

    8.8

  • Staff

    8.9

  • Value for money

    8.0

  • Free Wifi

    8.6

Verified guest reviews from real Bookers

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Showing 226 - 250

  • Reviewed: August 6, 2023

    10
    Wow this place is fantastic!
    • Leisure trip
    • Solo traveler
    • Double Room Mountain View with balcony
    • Stayed 1 night
    • Submitted from a mobile device

    Beautiful room with a fabulous view and very comfortable bed. Lovely, helpful staff, and a very good breakfast. Highly recommended

    Stayed in August 2023

  • Reviewed: August 6, 2023

    9.0
    Nice hotel in prime location in Innsbruck
    • Leisure trip
    • Family with young children
    • Family Room
    • Stayed 1 night

    It would be nice if the table in the room was a little bit bigger, for 4 people to sit aside

    Room for 2 adults and 2 children. The room was clean and nice. All seems new. The location was in the center of old town, which was very convenient. There is a parking, not free of charge, but very convenient, and with discount when you live in this hotel

    Stayed in August 2023

  • Reviewed: August 5, 2023

    9.0
    Location and comfort were over the top!!
    • Leisure trip
    • Couple
    • Double room without view
    • Stayed 2 nights
    • Submitted from a mobile device

    There was no place to hang a towel near the shower. Side tables too small. No creamer for the coffee. No book telling about the hotel. Just little things that make a difference.

    We did not have breakfast.

    Stayed in August 2023

  • Reviewed: August 5, 2023

    10
    Wonderful
    • Leisure trip
    • Solo traveler
    • Double Room Mountain View with balcony
    • Stayed 5 nights
    • Submitted from a mobile device

    Everything

    Stayed in July 2023

  • Reviewed: August 3, 2023

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Family Room
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing

    Beautiful hotel very modern, comfy beds and very nice decor

    Stayed in August 2023

  • Reviewed: August 2, 2023

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Economy Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    The staff was very nice and gave great dinner suggestions.

    Stayed in July 2023

  • Reviewed: August 1, 2023

    10
    Wonderful stay in Innsbruck
    • Leisure trip
    • Family with young children
    • Family Room
    • Stayed 1 night

    The only small gripe is that my husband had booked breakfast in the morning without asking the price (our fault!) However, we did not expect 100 euros for breakfast for 2 adults and 2 children when the children only had toast and Nutella with orange juice! Although the breakfast area is very pleasant with a good choice of continental breakfast options I would suggest venturing out for breakfast as there are plenty of lovely places nearby and it would be a fraction of the price.

    The location of this hotel is excellent right in the centre of Innsbruck. It is a beautiful and relaxing hotel and we wished we had spent more than one night at this location. The family room was excellent for 2 adults and 2 children with all the amenities you could want in the room. We had a lovely stay at this hotel and would definitely return.

    Stayed in July 2023

  • Reviewed: July 31, 2023

    8.0
    Good Stay but watch your stuff
    • Leisure trip
    • Family with young children
    • Triple Room
    • Stayed 1 night
    • Submitted from a mobile device

    It is very difficult to find the hotel from google maps. Its located behind another hotel so it might creat confusion to people who are not familiar with the Area. Parking is not free customers has to pay for it. Also I forget my baseball hat in the closet and I called them immediately after I checked out but unfortunately they were not find it. This should give you a concern on your valuable things that you will have it ..

    The location on historic area within walking distance. The reception staff very cooperative and speaks English. Room tea makers and Refrigerator Also it is next to small shopping mall and walking to the rivers.

    Stayed in July 2023

  • Reviewed: July 30, 2023

    10
    Nice hotel
    • Business trip
    • Solo traveler
    • Economy Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Beautiful hotel at the heart of Innsbruck! Excellent service, location and bar. Staff just amazing!

    Stayed in July 2023

  • Reviewed: July 29, 2023

    8.0
    Very pleasant stay, would certainly stay again
    • Leisure trip
    • Group
    • Triple Room
    • Stayed 2 nights
    • Submitted from a mobile device

    If you have three people in one room as we did three bath towels would have been nice not just two, more coat hangers when there are more than two people in the room

    Everything thing was fine

    Stayed in July 2023

  • Reviewed: July 25, 2023

    8.0
    Very nice hotel in the middle of the city
    • Leisure trip
    • Family with young children
    • Family Room
    • Stayed 1 night
    • Submitted from a mobile device

    Very nice hotel located in the middle of the city. Great rooms. Great breakfast. Nice outside area. Parking under the hotel.

    Stayed in July 2023

  • Reviewed: July 24, 2023

    10
    Exceptional
    • Leisure trip
    • Couple
    • Economy Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Fabulous location. Great breakfast. Lovely fresh clean room and fantastic friendly staff. 😊

    Stayed in July 2023

  • Reviewed: July 23, 2023

    10
    Fantastic find for a last minute when your train to Zurich from Prague gets cancelled due to weather. It was a happy acc
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    There was nothing we didn’t like about the property.

    We loved the location and the vibe of the hotel, the staff were amazing and very friendly.

    Stayed in July 2023

  • Reviewed: July 22, 2023

    9.0
    Excellent location, nice cozy room with gym and sauna!!
    • Leisure trip
    • Family with young children
    • Family Room
    • Stayed 1 night
    • Submitted from a mobile device

    The view from the room was not nice and the price is probably in line with the standards of the City. The room is not big, but sufficient for 4 adults!

    The location is very good, there is a public parking possibility to reach directly the Hotel (not clearly enough explained). The mattress is comfortable. The windows are extremely good isolated. Sauna and gym are a nice plus!

    Stayed in July 2023

  • Reviewed: July 21, 2023

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Family Room
    • Stayed 3 nights
    • Submitted from a mobile device

    The staff aren't the best, despite the front desk staff being very friendly at check in, it feels very robotic with no personal touch. The rooms are cleaned basically and without much attention. More attention needs to be put on staff training and at least asking at check out how my stay was.

    Very good hotel situated in a nice area with plenty of food and shopping options. The rooms are modern, clean and well laid out. The maintenance of the property is also good and the lobby is a hip, vibrant feel.

    Stayed in July 2023

  • Reviewed: July 18, 2023

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Triple Room
    • Stayed 1 night
    • Submitted from a mobile device

    The only improvement would be a child friendlier bathroom but we got by.

    Good parking, clean, central.

    Stayed in July 2023

  • Reviewed: July 16, 2023

    9.0
    Great stay, would recommend to others
    • Leisure trip
    • Family with young children
    • Family Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Location, daily room service

    Stayed in July 2023

  • Reviewed: July 14, 2023

    9.0
    Great central option
    • Leisure trip
    • Family with young children
    • Triple Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Nothing!

    Convenient parking. Free use of washer/dryer/iron. Comfortable beds. Fridge in room. Fantastic location walkable to anywhere we wanted to go.

    Stayed in July 2023

  • Reviewed: July 13, 2023

    10
    Exceptionally nice hotel.
    • Leisure trip
    • Family with young children
    • Superior Double Room
    • Stayed 2 nights

    A very nice upscale hotel in the center of Innsbruck. The hotel staff were very helpful. The rooms were clean, well serviced, and tastefully decorated. The views were incredible. The breakfast buffet was very good and well serviced. Highly recommended.

    Stayed in July 2023

  • Reviewed: July 13, 2023

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Triple Room
    • Stayed 1 night
    • Submitted from a mobile device

    Location was great! Staff were friendly and accommodating.

    Stayed in July 2023

  • Reviewed: July 13, 2023

    8.0
    Great place to stay in Innsbruck
    • Business trip
    • Group
    • Double or Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    Comfy beds, very good breakfast selection, location is right downtown and modern facilities

    Stayed in July 2023

  • Reviewed: July 9, 2023

    9.0
    Loved it.
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Great location and easy parking at the attached mall.

    Stayed in July 2023

  • Reviewed: July 8, 2023

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Family Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Our family and friends was not allowed service in the hotel bar one of the days because lack of staff.

    Location

    Stayed in June 2023

  • Reviewed: July 7, 2023

    9.0
    Excellent
    • Leisure trip
    • Couple
    • Economy Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    I don’t think they have room with great views (I could be wrong)

    Location was excellent. Despite being on the Main Street, it was still quiet in the night. Very clean. Professional staff. Had a great stay.

    Stayed in July 2023

  • Reviewed: July 7, 2023

    8.0
    Perfect central location to explore Innsbruck
    • Leisure trip
    • Couple
    • Double room without view
    • Stayed 2 nights
    • Submitted from a mobile device

    Perfect location in the middle of the centre. Nice outside bar in the courtyard

    Stayed in July 2023

Showing 226 - 250

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