EUR7 for a bottle of sparkling water was a little much

We loved everything about our stay from the moment we stepped in till the moment we checked out. Great food, extensive wine list, attentive and friendly staff especially Anett from restaurant and Leon from kids club, amazing family spa and adult spa. Conveniently located near the ski lifts and the little town is within walking distance. We are hoping to be back in 2025!

Stayed in December 2024

Beautiful location, friendly staff, delicious food, perfect spa and playground for the kids.

Stayed in December 2024

the available activities in Obertauern with smaller kids in summer are a bit limited, other than hiking there is not much to do.

excellent food in the gourmet packages, but also the buffet is exceptional. good range of activities for kids in-house (pool, activity room with billard + arcade + ping pong + golf + ..., board games, playgrounds, even a second indoor wet playground, personnel to look after the kids). we participated in a pottery class in house that was also good fun.

Stayed in August 2024

Almost nothing to mention, just a few tiny issues, not really worth bothering to type.

Nice and well furnished, everything was very modern and clean. The food was of high quality local ingredients, could be of a bit more choice on a buffet though. The chef was there for breakfast to make a delicious omelette of your choice. Cheeses, juices and sauces were very tasty and varied. The spa was new and modern, divided into general use one and adults only. I personally prefer the water in the pool to be warm and it was somewhere on the edge. We mostly used the adults only one as it was less crowded and obviously quieter but the other one was very nice, too, though a few degrees even colder. The saunas in the adults only spa were one floor up from the pool so you had to walk up the stairs and check if there was someone using it. A nice detail with nuts, teas and citrus water was free to use in the spa. The rooms were basic but comfortable. Ours lacked a minibar but that was just a minor issue. Plenty of towels, high quality toiletries, smart TV, lots of storage space, very comfortable beds, great noise insulation. Most important of all - the staff: Marko and Natasa did a great job and helped a lot not just with the service in the restaurant but also with very useful information and advice concerning the walking ways and everything. Special thanks to a German speaking girl in the restaurant (forgot the name, so sorry :(( - she advised us to go on the Grunwaldkopfbahn, a truly memorable experience...

Stayed in September 2024

Spa and design

Stayed in August 2024

Nothing. Hotel is fantastic. The village is super quiet in the summer as it’s primarily a ski resort but still lots of walkers staying.

Lovely hotel. Superb facilities and the food was excellent. The staff were very friendly and kind. We had a dog with us and everyone was really helpful and welcoming.

Stayed in July 2024

Everything was perfect, except for the uncomfortable and non-eegonomic pillows.

Very good facilities, lovely food, friendly staff and well though out overall experience. We had an amazing few days in the hotel, and the staff catered to every one of our needs (incl food intolerance to gluten, diary products, and eggs).The only complaint that we had was the uncomfortable pillows, and at the end of our stay, we had severe neck pain. Other than that, everything was amazing and will definitely come back..

Stayed in August 2024

I was surprised to be charged on a bottle of tap water

Large room, a lot of activities for the kids and great food

Stayed in July 2024

The adult spa area is gorgeaus, but very small. It was impossible to have a bed, or to relax. Literally only a few beds are there, which goes off quickly. Many guests were dissapointed as ourselves, because we did not get the chance to enjoy it.

Great food, special attention to gluten free diet with loads of variety every day, made my day everyday! The staff was super helpful, nice bed, grear location

Stayed in October 2023

Some small details would make it even more perfect like: The TV on the room is not Smart! The reception doesn’t work after 8pm. No security! Anyone can access the Hotel after 8pm.

We had the full offer so we had 3 times per day meals, 2 pools, Sauna, Steam room, SPA… all can be used anytime until 21:00. The staff were so nice. You have parking free for car. You can do hikes around the hotel. You have many lakes that you can go swim. And many more things… We loved!

Stayed in September 2023

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Stayed in March 2025

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Stayed in March 2025

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Stayed in December 2024

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Stayed in December 2024

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Stayed in January 2025

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Stayed in January 2025

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Stayed in January 2025

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Stayed in December 2024

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Stayed in December 2024

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Stayed in December 2024

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Stayed in December 2024

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Stayed in December 2024

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Stayed in December 2024

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Stayed in September 2024