The smell from the washroom sink was horrible, room service tried to fix it but it was there. Wifi signals in the room were very weak and wifi disconnects too oftem.

Spa super awsum and are matched to be the best in the region, Breakfast I think is the best you get to make your own omellete and there are huge options to choose from. Room was awsum and the tiny details were releaxing.

Stayed in September 2023

Excellent hotel and spa. Exclusive table for breakfast and dinner with very goof buffet.

Stayed in September 2023

nowhere to walk near hotel, it’s better to have a car there. lady at the reception sent us to a wrong mountain, so we lost 50€

really good spa, a lot of things to do and to see in 10-30 min driving distance, food at breakfast and dinner was great. we had a nature room, it was also good👌🏻

Stayed in July 2023

going back home...

all perfect

Stayed in August 2023

Comfortable, a lot of facilities, excellent food

Stayed in August 2023

It was a heat wave in Europe during my stay and the hotel room definitely got too hot even with coolest AC setting, probably 26 Celsius. At night with open windows around 2am it was okay though plus probably rare to get these temperatures in Kaprun.

The whole experience at Tauern Spa was lovely, all interactions felt seamless and friendly. The breakfast buffet had everything one can wish for. And the spa, especially the Hotel only spa with the infinity pool was incredible. Hope to stay here again! Shout out to Hannes, thank you for the wonderful morning hike.

Stayed in August 2023

Maybe customers are only germans and austrians, i prefere more cosmopolite

Great position, 5 minute by car to the glacier Kitzeinhorn, 10 minute from lake zel am see, fantastic thermal center so clean and organized, nice gym and swimming pools. Great breakfast , dinner not so good ( in italy we cook better..). One particular mention to Hannes the man who propose excursion so professional and kind. The bycicle tour of the valley and around lake for me and my son was unforgetteble !

Stayed in August 2023

The sauna opening time is 10/11am

Amazing breakfast (best that I ever had in a hotel/resort). Room is nice and clean with an amazing view.

Stayed in August 2023

A little bit far from Kaprun (15-20 minutes).. But it can be a lovely walking (nice weather, beautiful fields around and zero elevation)

It is a beautiful hotel, plenty of indoor and outdoor pools, very good restaurant and the rooms are big and comfortable. The staff is very kind. We stay there for a week with two babies and the staff was very generous, thoughtful and accepting. My wife tried the spa, full-body massage, and said it was great also. There is a free parking near the entrance and we found a place to park everyday.

Stayed in August 2023

Very clean and Spa

Excellent

Stayed in August 2023

Nothing at all

The best thing about this hotel is how friendly and helpful was the staff - we felt welcomed and they made our stay very relaxing and special, thank you! The facilities are great, the room is clean, spacious and stylish, even better than on the pictures. We loved the food, bar, spa, variety of swimming pools and saunas, gym, yoga classes, kid’s activities, everything really. We had an amazing week in Tauern Spa and we would be happy to come back!

Stayed in August 2023

Not a single problem or complaint over our 2 week stay.

Everything and everyone was 100% perfect.

Stayed in July 2023

-

We are staying here the second year in a row (usually, after Grossglockner 110km ultra running competition in July!) The breakfast, lunch and dinner are excellent, the spa area is just amazing with various “guided” sauna sessions during the day. We will come back next year too!

Stayed in August 2023

There is not much to improve, the managment and the staff really try to make people feel comfortable, to relax and have time of their lives :)

Everything in this hotel was just perfect, location, spa, food, rooms, personal. We enjoy every day in the hotel and Kaprun, we definetly plan to come back :)

Stayed in July 2023

The AC stops and gets loacked at night from 12.00 AM to 6.00 AM. It is not even in fan mode it stops completely and you have to wake up and open the window for air! No body informed us on that.. The shower and WC are seperated with no sink in the WC and shower is completely see through everyone in the ro can see you there is small curtain to cover one side only! Not sure why!

Swimming pool was excellent. Breakfast options were a lot and very good. Location is perfect and close to everything.

Stayed in July 2023

it did not have air condition .

the view and location were great.

Stayed in July 2023

The window into the shower in every room is not ok. I do not want to shower myself with public.

Its clean, comfortable and the spa is awesome.The restaurant is nice and the breakfast its just exceptional. Also the staff is helpful and nice. Each person I interacted with was a nice person; from the clerk at the desk to the persons that cleaned the table in the restaurant to the persons from spa. Very good experience overall.

Stayed in July 2023

A/C is off after 12 am

Swimming pool

Stayed in July 2023

The bed wasn’t comfortable and the food was not really good

We will go again to this hotel

Stayed in July 2023

One complain is about one of the swimming pools, there is main swimming pool with salt water but this time was out of order and wait for itv much, so we were disappointed.

Location is great, also food and all service.

Stayed in June 2023

probably one of the best spa hotels in Austria! we stayed for two nights and it wasn't enough. huge hotel with many pools and saunas. service, maintenance of the place, facilities and food are at top level don't think twice, book the hotel and thank me later :)

Stayed in May 2023

nothing Really perfect

everything about this hotel was amazing! the rooms were very clean and comfy, the SPA area is really relaxing and quiet with a very beautiful view, the panorama sauna and pool are extraordinary the breakfast is excellent with food diversity and many options, the breakfast area is well designed The staff is really nice, and we enjoyed every moment in this hotel

Stayed in June 2023

Hard to access, without car very difficult to come there

Good food, a lot of activities, very clean and big room. Toilet and shower separate. Birthday cake on the birthday. Bath in the room, perfect for romantic stay

Stayed in May 2023

I lost my power bank ( battery )

every thing

Stayed in June 2023

lazy stuff at the dinner 50minutes without wather…

therme spa

Stayed in May 2023