MARGARETENSTRASSE 1, 04. Wieden, 1040 Vienna, Austria
#180 of 397 hotels in Vienna
Guests' ChoiceBased on 37 hotel reviews
9.0Cleanliness
9.9
Comfort
9.9
Location
10.0
Facilities
9.4
Staff
9.0
Value for money
9.0
Free Wifi
9.2
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Showing 1 - 25
Reviewed: May 12, 2022
Rodrigo
SpainWe had an issue with our first room - apparently A/C in all rooms in the original building are centrally controlled. The only way to turn our AC off was to remove the key from the entrance slot, therefore cutting off the lights - that was the standard procedure as per the staff instructions! Fortunately we could change to a newer room at the annex the same night, where we could control the A/C in the room. It's a systemic problem that deserves attention.
Kudos to the staff, who promptly solved the issue we had with the room, changing us to another one, and who sent us by mail something we had left in the room. Well-appointed rooms, excellent breakfast and great location for exploring the city.
Stayed in April 2022
Reviewed: May 12, 2022
Heidemarie
Switzerland-
I had a really nice room with a private garden in the back. It was fantastic to have this quiet green spot after a busy day in the city for a coffee or a glass of wine in the evening! Very central location, right next to Karlsplatz. Very large room, large bathroom, lots of light as there was many large windows, comfortable bathrobes, excellent coffee machine. The hotel has a lovely courtyard, very nicely decorated with plants and flowers and comfy sitting areas. Everything renovated and decorated very recently, in an elegant historic style.
Stayed in May 2022
Reviewed: May 5, 2022
Alison
United Kingdomroom was very stuffy which made it difficult to sleep for first 2 nights until the hotel was able to fix it
great location, good breakfast, friendly helpful staff, everything you need in a hotel room
Stayed in May 2022
Reviewed: May 5, 2022
Tamara
SerbiaThe hotel is closing, and so there are missing some of their usual services.
The hotel has perfect location, very close to Vienna main attractions. Also, rooms are well equipped, and staff are doing their best to meet guests' expectations.
Stayed in May 2022
Reviewed: May 2, 2022
Gernot
AustriaDie besten Betten Wiens!
Stayed in May 2022
Reviewed: April 27, 2022
Youssef
FranceEverything was perfect, the room 524 has a beautiful view! very comfortable bed and amazing shower, the breakfast was delicious, I love this hotel, the staff were very helpful, Christian, Moritz, Vanessa left a card for ly birthday thank you guys for making my stay very special! I will come back for sure
Stayed in April 2022
Reviewed: April 26, 2022
Χρηστος
GreeceNothing to say here.All in all,a very pleasant time there.
Very clean rooms,good breakfast and excellent location. Pretty much what we needed.
Stayed in April 2022
Reviewed: April 26, 2022
Arun
United Kingdom- Small room for the price. - Sharp edged furniture legs that hurts quite bad when you run into it (due to room size). - It's a bit like living in one of those nicely designed tiny New York apartments where if you've to open one thing, you can't do another simultaneously or have to wait. Can't get the bathroom door while opening coffee shelf, can't open the door when opening the toilet door etc. - Worst pillows we've had so far. - Relatively pricey dry cleaning. - No swimming pool! I was under the impression 5* hotels would/should always have one. That was disappointing. Didn't see the sense to just use the Sauna. They've a gym to use with the Sauna I suppose.
+ Given it's Austria, staff were incredibly nice and helpful. + Very clean room. + Nespresso + coffee pads + Staff helped with our many questions, printouts etc. + Locker. + Fast dry cleaning service.
Stayed in April 2022
Reviewed: April 24, 2022
Nick
United KingdomRoom was excellent and staff very friendly. Would definitely recommend for a city break stay.
Stayed in April 2022
Reviewed: April 24, 2022
Vladimir
Greecethe parking is 5’ from the hotel so if you coming by car you must first leave all your suitcases and then go to park the car. also the room for the breakfast should be bigger for that number of rooms, it is crowdy almost all the time…
very good location, 14’ from Stephensplatz, spacious rooms, good breakfast,
Stayed in April 2022
Reviewed: April 24, 2022
Linda
SlovakiaWe liked everything about the hotel.
Very nice hotel with a great location and super kind and helpful stuff.
Stayed in April 2022
Reviewed: April 24, 2022
Plazza
United KingdomExcellent location, very comfortable beds and superb bathroom
Stayed in April 2022
Reviewed: April 18, 2022
Marco
United KingdomBreakfast could be improved, especially the choice of sweet options. It would have been also nice to have a selection of hot drinks, rather than a standard black coffee. Although the bed is very confy, the room is a bit outdated for a 5-star hotel.
Location. Cleaningness. Amazing service and staff. Special mention to Estella and the young blonde man at the reception for the great welcome.
Stayed in April 2022
Reviewed: April 14, 2022
Olimpia
United StatesThere was no laundry service after 2pm on Saturday. We ordered a Taxi to the airport. The rate was higher than what the receptionist said, due to the time. Taxi added a Nachttaxe that they should have known about. The taxidriver wanted to know who misinformed me, which I found unprofessional. Thereafter he dropped us off at the wrong terminal. We hat to cross the entire airport to get the out check-in.
Stayed in April 2022
Reviewed: April 13, 2025
Stojan
SloveniaRoom ok after upgrade, breakfast plain and breakfast room to crowded all in all not worth 350 EUR price tag
Stayed in April 2025
Reviewed: April 10, 2025
Heather
CanadaWe booked a room with 2 beds, the room only had one. Staff blamed booking.com.
Stayed in April 2025
Reviewed: May 6, 2022
Brian
United Kingdomsome staff not customer oriented as the hotel closes next week
good room, good breakfast.
Stayed in May 2022
Reviewed: April 19, 2022
Collette
United KingdomThe photos on booking.com and their website are quite deceiving and so sadly I think we were expecting more than we got. The pillows were also old and thin and the room was very hot.
Brilliant location, very friendly staff and incredibly clean.
Stayed in April 2022
Reviewed: April 18, 2022
Figueira
DenmarkBreakfast could have been better, was low-average. Bed and pillows were not so good. The minimum you could set the A/C to was 18 degrees, and we don’t know why in the middle of the night it always went to 21 degrees. Didn’t feel like a 5 stars hotel.
Location was great, and the room and bathroom size were nice. Staff was nice as well.
Stayed in April 2022
Reviewed: April 15, 2022
Ioannis
Greece- The Reception clerk during check in asked me to charge my debit card for all my 4d stay and miscalculated the amount - Took him 10min to confirm my amount correctly - Similar situation during check out - other clerk insisted on miscalculated amount and only after me explaining agreed and finally confirmed correct amount - In my second night the reception after forgetting my hotel card asked me again passport and identity in order to give me a room card (could have just asked my reservation number from booking in my phone)
- The location was v.good and you could walk to city center. - The room was nicely designed and served all needs - Replenishment of charged mini bar was on time
Stayed in April 2022
Reviewed: June 12, 2022
Reka
SwitzerlandThere are no comments available for this review
Stayed in March 2022
Reviewed: May 9, 2022
Helena
SerbiaThere are no comments available for this review
Stayed in April 2022
Reviewed: May 8, 2022
Mika
FinlandThere are no comments available for this review
Stayed in May 2022
Reviewed: May 4, 2022
Genti
AlbaniaThere are no comments available for this review
Stayed in May 2022
Showing 1 - 25
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