The food offered in the restaurant did not really suit MY taste, so I often only had the appetizers. SOME of the waitstaff lacked a smile and a warm welcome, and the mattresses in the rooms were too soft for MY preference, which made sleeping less comfortable.

The staff at the reception and the cleaners were exceptionally friendly and kind, which made a very positive impression. The hotel’s location is excellent, as both the train station and the shore of Lake Neusiedl are easily accessible on foot. Additionally, there is a well-stocked supermarket nearby.

Stayed in January 2025

We were in this hotel for the fourth time (this time only for one night at the end of our vacation). We are always very satisfied there. Friendly staff. Great dinner. There is also a swimming pool and whirlpool. Playground for Kids outside. Everyone was so friendly.

Stayed in June 2024

The gym is really small, located under the swiming pool, close the sauna, so it is quite hard to train due to the heat. It is also equipped with few cardio machinery and no weight etc. It should be updated with more tools to train actually. The pillow was too soft, at least for me. The dinner included in the package is not as various and complete as breakfast. Some food on demand could be added, at least considering people with food intolerances and allergies.

Nice location with friendly staff. Very good breakfast with different choices both salty and sweet.

Stayed in May 2024

Very nice staff, good location and great food Clean and airy Available bikes to explore the area

Stayed in May 2024

The restaurant staff could have been friendlier.The buffet breakfast and dinner (half board) were nice, but dinner is only served from 18.00 - 20.30 and guests arriving after 7 may only find a small choice of starters or mains, as they seem to occasionally run out of certain foods. The wellness centre/pool is slightly old fashioned and on the smaller side, but it looked clean, - I wasn't tempted. The furnishings and deco in the communal areas are pretty outdated and the lobby areas are showing a bit of wear and tear, they are neither particularly elegant nor cosy (for an Austrian hotel), and the bar is too far away to cater for guests wanting to sit comfortably enjoying a drink after dinner. It is obviously a hotel that has been extended again and again over the years and hast lost some of its' 4* charm on the way. I would have rated it a very good 3* hotel, but realise it gets the extra * due to the additional facilities.

Hotel Wende is not a terribly pretty but very comfortable hotel with friendly and helpful reception staff, spacious rooms, comfy beds, well designed bathrooms, ceiling fans or A/C and clever mosquito screens out to the balcony. We all slept incredibly well. If, like us, you are looking for a very comfortable base with free parking, good food and in walking distance from the town and the lake and not a top notch 4* hotel, then this is a good place to stay.

Stayed in May 2024

well, the only annoying thing was that there is no wifi that would work all over the place. When going from your room to the reception, spa or breakfast/dinner areas, you have to log in to a new wifi hotspot every time (each area offers its own wifi connection). The other thing was the hotel layout: to get to the spa area you have to walk long corridors and pass the breakfast/dinner area which is a little uncomfortable as you are wearing a bathrobe or a towel, and have to pass other guests who are dressed up to go to dinner or to the bar. But the above are minor things that do not spoil the overall good impression!

it is a very nice hotel in Neusiedl am See. it has a good and quiet location, and it takes you only 15 walking minutes to get to the lake. It offers very good spa facilities (a large enough swimming pool, a jaccuzzi, a sauna, a steam bath, as well as a room with sports equipment, even a room with table tennis, which we enjoyed playing), so you have all you need to relax and do some sports. Free towels and water as well as apples are provided in the spa area. Also, the hotel offered us some visitor cards that gave us free access to a number of museums, which was really good! The room was very nice, spacious enough for 2 people with luggage, and it was very clean. They offered room service/cleaning every day + change of towels. The hotel also had toiletries, so no need to take any from home. The bed was comfortable, the linen and towels were of good quality and nice to use. The wifi was good, fast enough for video-conferencing. The breakfast was good and very varied, we could order eggs of our choice (sunny-sides with different fillings or omelettes), it was always very well cooked. Besides, the buffet offered enough of choices (yogurts, muesli, fruits, cheeses and meats, ham, salads, pastry, a lot of everything), all fresh and filled up once getting empty. We even had prossecco every morning for a good start into the new day! Dinners were also tasty and variuos, one could always find something to their liking or diet. The service during both breakfast and dinner was exceptional! Thank you!

Stayed in March 2024

It was very windy during staying combined with Sahara's microsand. It was not caused by hotel of course ;-)

Place and location are perfect for bicycle riding. Hotel is older but in perfect condition, wellness included. Food was from local sources, and tasty. Parking in front of hotel was without any problem.

Stayed in April 2024

Room was lovely, food was amazing, staff very friendly

Stayed in November 2023

The view from our balcony wasn’t the best as we were on the 1st floor the 2nd floor would be better and it’s quite expensive to say we had a view of the roof and a football ground but we still enjoyed sitting on the balcony

Easy to walk down to the lake, it had a pool and sauna. The restaurant food was really nice we really enjoyed the buffet style so you can try a bit of everything and eat what you fancy. Best of they allow dogs… 18 euros a night though

Stayed in September 2023

ambiente in restaurant could be better, other lights

Nice renovated rooms, quiet, good buffet, nice large garden and pool area, good ac, friendly staff

Stayed in August 2023

Very nice hotel. We are always satisfied there. Nice Family hotel close to the lake. We were there for the third time. Friendly staff. Great food. There is also a swimming pool and whirlpool. Playground for Kids outside. Everyone was so friendly.

Stayed in August 2023

Very clean and tidy.

Stayed in August 2023

We liked the indoor pool and gym with very good opening hours, we loved the table tennis set, and we appreciated the very nice staff and the nice room. We loved the little balcony. The food was good. The hotel was very accomodating when we told them that one of us is vegan.

Stayed in July 2023

No kettle in the room. Low Wi-Fi signal

perfect location , clean and comfortable room, good breakfast and dinner

Stayed in July 2023

The dinner and breakfast were good

Stayed in May 2023

Great hotel, just next to the lake. Everything was perfect. Nice, quite and spacious room. Beautiful garden and spa area. All in all to recommend!

Stayed in April 2023

A very nice hotel, where tradition meets modernity. Breakfast is tasty and varied. The hotel and the rooms are particularly clean. You have free parking and enough space, which is a big advantage. The bed is very comfortable and cozy. A place where you feel like in a fairy tale.

Stayed in December 2022

Location is too far away from the Lake in a Lakeside resort town. No view. Next to a school and sports complex.

Excellent breakfast buffet. Dinner buffet was also very good.

Stayed in May 2022

Room was in the very corner with at least 3 other rooms watching your window. Otherwise great

Thank you for a great stay! Facilities and comfort are as described. We enjoyed the pool and massages. Food was amazing 🤩

Stayed in May 2022

Breakfast

Stayed in April 2022

Very small pool, location far from lake, room view was nok

Clean and nice people, good breakfast

Stayed in August 2024

The pilllow making noise and looked like was washed at a higher temperature than recommended as it wasn't straight but made of balls of smth inside, was quite unconfortable and didn't expect that for a 4star hotel. I had to sleep without. The pool very small - different from the pics The steam bath and sauna were not working and was no info that you need to go back at the reception to ask to be turned on. The hairdrier in the room was not working initially. The electric car charger is not a fast charger, only a normal plug plus a special one( not for my car) and I used it only limited and they thought they charged me little but actually was more expensive than charging at a fast charger by my calculations. It is also not easy to find and more cumbersome to pay as you need for someone to check consumption and make the calculations and you have to wait. I skipped the breakfast as I had an akward experience at the dinner. I asked if I can seat at a place near the windows as the resto was quite empty but I couldnt, but my question maybe upset someone cos afterwards they were making fun of speaking english with some locals at the table near me. I had the impression they were not so welcoming to non austrians. There are brown spots in the pool area Felt like a "ryanair" type of hotel: bathrobe 5e, slow electric charging x eur, etc

The reception staff were ok, the bubble bath was nice

Stayed in July 2023

I don't like they don't have a guy in the front door he can help you with your stuff such as bags.. And was very emty hotel.

I like the balcony and it's safe..

Stayed in December 2022

n/a

spa, rooms, dinner, breakfast, staff

Stayed in September 2022