Toilet door in the room

Location Staff Breakfast

Stayed in September 2024

Nothing major, pillows were a bit uncomfortable.

Top location, you can reach all the attractions by 15/20 minutes walk at max. Metro and bus station are nearby as well (also for airport connection). Rooms are ok and clean, hotel staff is kind and helpful.

Stayed in October 2024

Great location, clean, nice staff

Stayed in October 2024

Pillow was horrible condition and no coffee machine ( all pictures have but not in our room )

Location

Stayed in October 2024

I paid for, and expected air conditioning. On the day we arrived it was 24 degrees outside, which to me is fairly warm. Went to put the AC on and didn't work. We asked the reception who advised it's not working/not on as it's winter months. This was quite dissapointing. The hotel advertised AC, hence we paid for and expect a room with AC. If it doesn't work, the AC caveat should be removed from the description. The carpets also really need renovating, or deep cleaned, they have been there since the 70s for sure.

The location was brilliant, staff were super friendly too. The mini fridge with free fresh bottled water and a coffee station was great to arrive to and wake up to every morning. Love the windows, you can open them all the way (in the UK the windows are all safety latched, so you can only open them like 1/4 of the way - it's to prevent people from jumping out). The beds were super comfy and the shower is gorgeous. We were also able to store our bags after checkout which was helpful .

Stayed in October 2024

Excellent location in Vienna. Property has everything you need.

Stayed in October 2024

Nothing

Great location on a quiet street within walking distance of most sights. Helpful staff and a very nice breakfast.

Stayed in September 2024

The bathroom was small in size

It was amazing

Stayed in September 2024

Everything was ok

location, staff was very friendly and helpful

Stayed in September 2024

Tiny bathrooms

Good location

Stayed in September 2024

Everything was perfect 🤩

Stayed in September 2024

The AC wasn’t performing well enough to cool the room.

The location of the hotel is absolutely unbeatable! It’s in the center of all attractions, pubs, shopping streets, fine restaurants… The room was nice albeit small but well designed. The only we had with the room was the AC didn’t stand up to the hit weather had and the room was hot during our entire 3 nights stay.

Stayed in September 2024

Staff were friendly and helpful The location was fantastic Would definitely come back.

Stayed in September 2024

Rooms are a bit small.

Great location, quiet good air con and powerful shower

Stayed in September 2024

Just the room a/c. Other than that we 100% would stay there again.

Perfect location! Excellent staff, rooms was perfect with the only exception being that our A/C was broken… We flew 14 hours before arriving & only stayed one night before flying to Croatia so we didn’t say anything or try to move rooms. Upon checking out, mentioned the A/C (for the next guests) and the front desk was super kind and told us they would have given us another room. We just needed to pass out upon arrival. Lol

Stayed in August 2024

Great value for money

Stayed in September 2024

Location and service.

Stayed in September 2024

Nothing

Location, very close to everything, including transport. Quiet area. Staff were friendly and professional. Lots of restaurants close by.

Stayed in September 2024

The property is well located to see historic Vienna. Staff was friendly and helpful. They were gracious to allow patrons to enjoy a cup of morning coffee/espresso from the breakfast bar even though the customer did not elect to eat breakfast. We were able to check in early, which was welcome after our train ride.

Stayed in September 2024

Can’t think of a single complaint

The location was wonderful! The staff was helpful and extremely pleasant. The room was lovely very comfortable.

Stayed in September 2024

Very good location, a few minutes walk from the metro station making it easy to get there by train. Easy walking distance to shops and restaurants. Room was clean and comfortable.

Stayed in August 2024

Good central location, very friendly helpful staff

Stayed in September 2024

Great location: just 5 minutes to St Stephan cathedral and at the corner with the main shopping street. A lot of bars and restaurants around; 10 min walk to the airport bus stop. Rooms: comfortable bed and pillows, complementary espresso and filled-in mini bar with soft drinks and water. Service: very efficient check-in and check-out procedure.

Stayed in July 2024

Zero

Staff were excellent very helpful perfect

Stayed in August 2024

the air conditioning was inadequate.

his breakfast was not very varied.the air conditioning in our room was insufficient.the location is very good.walking distance everywhere.the rooms are clean. Jul.

Stayed in August 2024