Reviews of Mercure Wien Zentrum This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!
Fleischmarkt 1a, 01. Innere Stadt, 1010 Vienna, Austria
#130 of 399 hotels in Vienna
Guests' ChoiceReview Score
Based on 1262 hotel reviews
8.6Score breakdown
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Cleanliness
8.8
-
Comfort
8.8
-
Location
9.7
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Facilities
8.5
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Staff
9.2
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Value for money
8.2
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Free Wifi
8.7
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Reviewed: December 31, 2023
Bruce
United Kingdom45 Reviews2 helpful votes9.0“Perfect location for exploring Vienna on foot.”- • Leisure trip
- • Family with young children
- • Privilege Double Room
- • Stayed 3 nights
- • Submitted from a mobile device
Has wait a little while for a lift sometimes
Nice hotel in ideal location for exploring Vienna on foot. Quiet at night despite being so central.
Stayed in December 2023
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Reviewed: December 29, 2023
Kimberly
United States2 Reviews9.0“Convenient location and nice comfortable rooms.”- • Leisure trip
- • Group
- • Standard Double Room
- • Stayed 2 nights
- • Submitted from a mobile device
Lots of construction noise but not the fault of the hotel.
Great location
Stayed in December 2023
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Reviewed: December 28, 2023
Yan
Cyprus1 review9.0Wonderful- • Leisure trip
- • Couple
- • Standard Double Room
- • Stayed 7 nights
- • Submitted from a mobile device
Room size is just OK
Great location, straight into the heart of the city just by doorstep.
Stayed in December 2023
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Reviewed: December 27, 2023
Kay
Australia28 Reviews9 helpful votes8.0“Great location, cosy room.”- • Leisure trip
- • Solo traveler
- • Standard Single Room
- • Stayed 3 nights
- • Submitted from a mobile device
It may not bother others but I cannot sleep in a room that had light or blinking things. The air con has two very bright lights and then a bright white blinking light that for me is the equivalent to a light house warning ships! I have to get creative and cover the unit just to sleep. I also had a small single room which is okay for one person but after 3 nights it gets too cosy. I appreciate the layout of the single room to have the bed in the middle so it doesn’t feel like you’re a child in the corner, however this left no space for my suitcase to stay open. Each morning I had to close it up again just so there’s space for house keeping as the only area it could fit was the entry into my room (which technically is a safety hazard in an emergency). I find rooms in Europe don’t accomodate for luggage!
The location was amazing. I walked to all the Christmas markets several times a day and found it easy and well located for this. The lady who checked me in was so friendly, and gave me a Christmas markets map and restaurants map which I found great and very personal! Quiet location and safe as well.
Stayed in December 2023
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Reviewed: December 24, 2023
Omar
United Arab Emirates15 Reviews2 helpful votes9.0Wonderful- • Leisure trip
- • Couple
- • Privilege Double Room
- • Stayed 2 nights
- • Submitted from a mobile device
Nothing
Location was amazing and the 24/7 reception
Stayed in December 2023
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Reviewed: December 23, 2023
Steve
United Kingdom8 Reviews8.0“Would have been excellent except for above.”- • Leisure trip
- • Couple
- • Privilege Double Room
- • Stayed 4 nights
- • Submitted from a mobile device
Minor items - - sliding door in bathroom is a great idea in theory but did not work well in practice (Clanky, noisy, loose) - we had trouble with the window not closing properly. This led to a poor nights sleep on a couple of nights due to the noise outside (people back late, vehicles passing, storm). -Toilet moved when sat on. -Wall adjacent to toilet needs good clean as many pee-stains seen from certain angle (not immediately obvious).
Location, value for money
Stayed in December 2023
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Reviewed: December 21, 2023
Ee
Qatar73 Reviews5 helpful votes9.0“Wonderful”- • Leisure trip
- • Family with young children
- • Privilege Double Room
- • Stayed 3 nights
- • Submitted from a mobile device
Nothing
Location was excellent and yet in a quiet area of the city. It was easy to get around on foot for sightseeing.
Stayed in December 2023
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Reviewed: December 13, 2023
Taci78
Turkey47 Reviews9.0Wonderful- • Leisure trip
- • Couple
- • Privilege Double Room
- • Stayed 4 nights
breakfast is good, location is good, personel is very good
Stayed in December 2023
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Reviewed: December 11, 2023
Cecilia
United Kingdom36 Reviews8.0Very Good- • Leisure trip
- • Family with young children
- • Privilege Double Room
- • Stayed 1 night
- • Submitted from a mobile device
Rather small room but okay for a short stay.
Excellent location, nice shower ( warm and good water pressure)
Stayed in November 2023
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Reviewed: December 9, 2023
Nicholas
United Kingdom7 Reviews10“Amazing location and great hotel overall”- • Leisure trip
- • Couple
- • Privilege Double Room
- • Stayed 1 night
- • Submitted from a mobile device
Nothing to dislike
Perfectly located and great room
Stayed in December 2023
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Reviewed: December 8, 2023
Sarah
Italy92 Reviews24 helpful votes10“Central, reasonably priced, and comfortable - I’d stay again with pleasure”- • Leisure trip
- • Couple
- • Privilege Double Room
- • Stayed 2 nights
- • Submitted from a mobile device
Nothing
First and foremost, its location in the heart of the city, less than a block from Kärtnerstrasse. Second, its comfort: lovely beds, well-laid-out bathroom and shower , sufficient electronic hookups, and room for everything. And third, its calm, efficient, and friendly front-desk staff.
Stayed in December 2023
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Reviewed: December 8, 2023
Mark
Malta8 Reviews10“A perfect stay in a perfect location”- • Leisure trip
- • Couple
- • Privilege Double Room
- • Stayed 4 nights
- • Submitted from a mobile device
I think the mattresses needs a bit of an upgrade
Breakfast and the location were perfect. The location was right in the center of Vienna where you can reach all the touristic places on foot.
Stayed in December 2023
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Reviewed: December 8, 2023
Tomsue
Ireland21 Reviews1 helpful vote9.0“Weekend in Vienna”- • Leisure trip
- • Couple
- • Privilege Double Room
- • Stayed 3 nights
- • Submitted from a mobile device
Poor quality pillows really need to be upgraded . Not enough storage for clothes, could do with another drawer or two.
Hotel was in a great location with easy access to city transport and top attractions. Staff were very friendly and helpful. Good size room but maybe could do without so much furniture in it. Bathrobes and slippers a lovely touch.
Stayed in December 2023
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Reviewed: December 6, 2023
Martin
United Kingdom13 Reviews10“Clean and comfortable and a great location, 5 mins walk to the Stefansdom”- • Leisure trip
- • Couple
- • Privilege Double Room
- • Stayed 3 nights
- • Submitted from a mobile device
All was good.
Great room
Stayed in December 2023
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Reviewed: December 5, 2023
Peter
Hungary11 Reviews8.0“The hotel is a perfect starting point for exploring the city center (on foot). The rooms are comfort”- • Leisure trip
- • Family with young children
- • Privilege Double Room
- • Stayed 1 night
The bathroom door is difficult to use and very loud. The extraction efficiency is weak.
I liked the equipment of the rooms, the location of the hotel, and the generous breakfast.
Stayed in December 2023
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Reviewed: December 3, 2023
Michael
United Kingdom95 Reviews7 helpful votes8.0“Convenient location and nice and clean.”- • Leisure trip
- • Couple
- • Privilege Double Room
- • Stayed 4 nights
- • Submitted from a mobile device
Bar shut too early for me. 10.10pm on a Sunday - too early for a hotel bar. Barman was unhelpful and abrupt. In the evening bar staff were setting up the breakfast stuffin the bar and it was noisy and unacceptable when you wanted a quiet drink. Only 2 chairs in the reception area - insufficient.
The rooms were comfortable and warm if a little noisy on occasions with the roadworks outside. Good powerful shower and coffee making facility. Towels changed regularly.
Stayed in November 2023
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Reviewed: December 2, 2023
Karen
United Kingdom13 Reviews1 helpful vote10“Great hotel”- • Leisure trip
- • Couple
- • Privilege Double Room
- • Stayed 3 nights
- • Submitted from a mobile device
The pillows a little soft
The location was perfect
Stayed in November 2023
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Reviewed: November 28, 2023
Jonathan
United Kingdom11 Reviews8.0Very Good- • Leisure trip
- • Travelers with friends
- • Privilege Double Room
- • Stayed 2 nights
- • Submitted from a mobile device
The bar was a resturant and you could not get a drink on a Saturday night as fully booked
Great location for tourist visit
Stayed in November 2023
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Reviewed: November 25, 2023
Geraldine
United Kingdom4 Reviews1 helpful vote8.0Very Good- • Leisure trip
- • Family with young children
- • Privilege Double Room
- • Stayed 4 nights
- • Submitted from a mobile device
I liked everything about the hotel. Warm and friendly service and the room was kept to a high standard throughout my stay.
The location was perfect and just off the main street. It was very quiet but so convenient for the cathedral and all the shops.
Stayed in November 2023
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Reviewed: November 24, 2023
Sawsan
United Arab Emirates41 Reviews6 helpful votes8.0Very Good- • Leisure trip
- • Couple
- • Privilege Double Room
- • Stayed 2 nights
- • Submitted from a mobile device
The rooms are really small They don’t have closet Bed and pillows are not comfy Breakfast so sophisticated but you end up not knowing what to eat.
The location and staff
Stayed in November 2023
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Reviewed: November 24, 2023
Asayel
Saudi Arabia1 review9.0Wonderful- • Leisure trip
- • Group
- • Standard Double Room
- • Stayed 4 nights
- • Submitted from a mobile device
Every things especially the location
Stayed in November 2023
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Reviewed: November 24, 2023
Daniel
Spain7 Reviews8.0“Perfect, conforable with super location”- • Leisure trip
- • Couple
- • Standard Double Room
- • Stayed 2 nights
- • Submitted from a mobile device
All
Stayed in November 2023
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Reviewed: November 18, 2023
Gert
Belgium56 Reviews2 helpful votes9.0Wonderful- • Leisure trip
- • Group
- • Privilege Double Room
- • Stayed 4 nights
The room felt quite warm and the airconditioning was a bit loud
Nice hotel which is perfectly located in the city center, the staff was friendly and helpful, the room is cozy, well equipped and has a great shower, the breakfast was delicious and had a large variety of options
Stayed in November 2023
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Reviewed: November 17, 2023
Dimitrina
Bulgaria32 Reviews4 helpful votes10“its good in the city center and has a lot of appurtunities of places to eat and travel perfect”- • Business trip
- • Group
- • Privilege Double Room
- • Stayed 3 nights
- • Submitted from a mobile device
it was good the people who work there were very nice and the room was clean i liked this hotel
Stayed in November 2023
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Reviewed: November 16, 2023
Jordan
United Kingdom125 Reviews5 helpful votes10“Centrally located hotel close to the Nightlife”- • Leisure trip
- • Couple
- • Privilege Double Room
- • Stayed 1 night
The location of the hotel is fantastic, a short walk from the major sites and also from the river
Stayed in August 2023
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